Hilton Garden Inn Hartford North/Bradley Int'l Airport

4.2
1060 reviews

About

Hotel
The Hilton Garden Inn Hartford North/Bradley International Airport is only minutes from Bradley International Airport located in Windsor Locks, CT. We offer complimentary shuttle service 24 hours to and from the airport. Hotel features include: Complimentary high-speed wireless Internet throughout public areas and guest rooms, on-site restaurant and bar, evening room service for dinner hours only, 24-hour Pavilion Pantry, complimentary fitness facility and indoor heated pool.

Location

Hilton Garden Inn Hartford North/Bradley Int'l Airport
555 Corporate Drive, Windsor, CT
06095, United States

Hours

Reviews

4.2
1,060 reviews
5 stars
558
4 stars
315
3 stars
92
2 stars
40
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Staff interactions were generally positive, with many guests praising their friendliness and helpfulness, although some reported unhelpful or rude service.

Cleanliness Issues

Numerous complaints about room cleanliness, including dirty bathrooms and unkempt common areas, were noted by several guests.

Room Condition

Rooms were described as outdated and in need of maintenance, with issues such as broken fixtures and poor decor being common.

Breakfast Experience

Guests expressed dissatisfaction with breakfast not being included in the room rate and reported issues with service and food quality.

Location Convenience

The hotel is conveniently located near the airport and other attractions, which was appreciated by many guests.
  • CB
    Calandra Brown
    1 day ago
    5.0
    Clean, cozy amazing breakfast
  • SS
    srev
    Oct 24, 2025
    1.0
    I would absolutely avoid booking here at all costs. I’ve never experienced service as horrendous as this, especially for the price I’m paying. I booked this place because I wanted to finally treat myself but I would’ve had better service at the motel down the street. To make a painfully long story short, book this place if you want no internet connection in your room, to have to talk to THEIR tech people for over an hour on the phone - going in circles and resolving nothing (hope you didn’t have dinner plans or a wedding reception to go to!), a room that clearly hasn’t been cleaned because why are someone’s keys literally at the foot of my bed upon entering?, and having to recount your hour long tech conversation with multiple staff hours later because I guess no one communicates about guest issues and the problem still isn’t resolved? At least Hazel the manager said she would “email someone” because “there’s nothing else they can do” for me! Really makes a guest feel cherished to hear that. Definitely come here if you want to have the absolute worse vacation for yourself.
  • DW
    Dain Vossar (Galaxy Wanderer)
    Oct 19, 2025
    4.0
    I must confess, I don’t often dock my starship at a Hilton property, but this Garden Inn proved a comfortable layover before my next jump through hyperspace. The bed was decent, though the pillows lacked the Force — a bit too soft to maintain proper Jedi neck alignment. The room setup was practical: microwave, Keurig, and a solid desk area for mission planning. A small sofa with galactic-green pillows added a nice touch of color. Props to the Hilton crew for offering free water to their Honors members — a small but welcome gesture when traversing dry hotel atmospheres. (For the rest of us Padawans, it’s $2 a bottle.) Overall, a clean and quiet stay, ideal for travelers preparing for an early flight at Bradley International. Not exactly a five-star Jedi Temple, but it gets the job done with steady Republic efficiency.
  • DR
    Danny R
    Oct 5, 2025
    5.0
    We only stayed the one night as we were in transit home, but we had the privilege of staying here and having breakfast in the morning. Hostess Heidi and chef Ricardo were amazing and went above and beyond masking our breakfast experience really great especially for our kids. Can't wait to stay here again
  • KS
    Kyle Schoolcraft
    Sep 29, 2025
    5.0
    Had a short stay while visiting family from out of state. Jerome and Josh helped us with all of our questions and had great attitudes. Would stay here again!

Frequently Asked Questions About Hilton Garden Inn Hartford North/Bradley Int'l Airport

Does the Hilton Garden Inn Hartford North offer airport shuttle service?

Yes, the hotel provides a free 24-hour shuttle service to and from Bradley International Airport.

What are the check-in and check-out times at this Hilton Garden Inn?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.