Business Details
About
Hotel
This New Haven area hotel is a 98 room property located at Exit #42 off Interstate 95. Our convenient location is approximately 10 minutes from downtown New Haven and the beaches in West Haven. Yale University and The University of New Haven are less than five miles away while the VA Medical Center and Yale New Haven Hospital are within six miles away.
The Hampton Inn & Suites New Haven - South - West Haven Connecticut hotel features an indoor pool, fitness center, business center, meeting room, suite shop and large inviting lobby with breakfast area. The Texas Roadhouse Grille sits right on the property and is an outstanding choice for dinner. No need to leave your best friend behind — now featuring pet friendly rooms.
We love having you here at the Hampton Inn & Suites New Haven - South - West Haven Connecticut hotel!
Location
Hampton Inn & Suites New Haven - South - West Haven
510 Saw Mill Road, West Haven, CT
06516, United States
Hours
Reviews
4.1
924 reviews
5 stars
463
4 stars
250
3 stars
103
2 stars
37
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including mold, dirty carpets, and unclean bathrooms.
Staff Performance
While some staff members received praise for friendliness and helpfulness, others were reported as rude and unprofessional.
Maintenance Problems
Guests reported various maintenance issues, such as broken amenities, malfunctioning air conditioning, and unkempt common areas.
Breakfast Quality
The breakfast offerings were often described as lacking variety and quality, with some guests expressing disappointment.
Location Convenience
The hotel is well-located near shopping and dining options, which was appreciated by many guests.
- JCJacky ChenOct 24, 20255.0New hotel always good
- GPGlenn PinkardOct 1, 20255.0Rooms are very spacious and clean. Accommodations are very nice. Staff is friendly
- ETE TSep 21, 20253.0Ok, not great. Clean-ish, nice staff, but needs a refresh. Carpets are dark with years of use. Some big stains. Walls and doors are scuffed and chipped. Bedskirts getting old.
- RHRobin HammondAug 31, 20255.0Hospitality is alive in the North! Thank you Ms. Tia and Ms.Lashawn for supporting this weary traveler. My room is lovely. Breakfast was good. Lots of options
- OKOuiam KrystalAug 23, 20251.0the man that answered the phone today at 5:45 at was very rude and gave horrible service. im definitely not the only one that's he's rude to. managers please take note.
Frequently Asked Questions About Hampton Inn & Suites New Haven - South - West Haven
What types of rooms are available at Hampton Inn & Suites New Haven - South - West Haven?
The hotel offers 98 rooms including suites, designed to provide a comfortable stay for guests.
Is breakfast included at the Hampton Inn & Suites New Haven - South - West Haven?
Yes, the hotel provides a free buffet breakfast to all guests.
Does the hotel offer facilities for fitness and recreation?
Yes, the hotel features a free fitness center and an indoor pool for guests.
Are pets allowed at the Hampton Inn & Suites New Haven - South - West Haven?
Yes, the hotel is pet friendly and welcomes both cats and dogs.
What accessibility features does the hotel provide?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Does the hotel have 24-hour front desk service?
Yes, the front desk is available 24 hours a day to assist guests.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there free Wi-Fi available at the Hampton Inn & Suites New Haven - South - West Haven?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
What nearby dining options are available around this hotel?
Guests can enjoy meals at nearby dining options including the Texas Roadhouse steakhouse located on the hotel property, as well as Dunkin', Subway, and McDonald's within close proximity.
Are there convenient stores near the Hampton Inn & Suites New Haven - South - West Haven?
Yes, Greatway Food Store, 7-Eleven, and Walmart Pharmacy convenience stores are located nearby for guests' shopping needs.
What other hotels are located near Hampton Inn & Suites New Haven - South - West Haven?
Nearby hotels include the Hilton and Best Western Executive Hotel of New Haven-West Haven, offering additional accommodation options in the area.