Hampton Inn Waterbury

3.8
766 reviews

About

Hotel
The Hampton Inn Waterbury hotel is ideally located between Exit 17 and 18 on I-84. Waterbury is approximately 120 miles from Boston and New York City, 30 miles west of Hartford and 30 miles east of Danbury, Connecticut. Whether traveling to Connecticut on business or pleasure, Hampton Inn guests will find each room elegantly decorated and furnished with plush mattresses, microwave, refrigerator, hair dryer and complimentary wireless high-speed internet and 27 inch TV. Our hotel amenities include complimentary high-speed internet as well as our On the House hot breakfast served daily in a large, roomy breakfast-lobby area. Our state-of-the-art indoor swimming pool, exercise room, business center with fax and copier and meeting room are also available. We love having you here in Connecticut at the Hampton Inn Waterbury hotel!

Location

Hampton Inn Waterbury
777 Chase Parkway, Waterbury, CT
06708, United States

Hours

Reviews

3.8
766 reviews
5 stars
324
4 stars
190
3 stars
109
2 stars
54
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty rooms, stained towels, and unclean bathrooms, with some guests reporting mold and unpleasant odors.

Staff Performance

While some guests praised the friendliness and helpfulness of staff members, others reported unprofessional behavior and poor customer service.

Noise Complaints

Several customers mentioned noise disturbances from the highway and other guests, affecting their sleep quality.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Facility Maintenance

Numerous complaints were made about outdated facilities, broken elevators, and maintenance issues, indicating a need for upgrades.
  • LW
    Lewis Wasserman
    Nov 13, 2025
    5.0
    When we’re on the road, we consider Hamptons to be our home away from home. Clean rooms, great service, free breakfast and coffee.
  • SH
    Scott Hardison
    Oct 19, 2025
    3.0
    I’ve stayed at many Hilton brand hotels, including Hampton Inn in many locations. This one did not live up to my expectations of the brand that I’ve seen fulfilled everywhere else. The power outlets in the bathroom did not work, some of the towels were visibly stained, the fitted sheet did not properly fit the king bed and kept popping off, the ice maker on the 2nd floor did not work, and the breakfast was subpar. Otherwise, it was clean and in a pretty location, but they need to make some general improvements on basic things. Execution is key for business travelers.
  • KB
    Kevin Baez
    Oct 10, 2025
    5.0
    Didnt pay much attention to the room but nothing out of the ordinary. In a quite private looking area. Which was great, not much street noise. Jazmin(dont kill me if its spelled another way :[ ) and Gabe were great and very kind. No complaints. Will deff be coming back.
  • SI
    Spark Of Inspiration
    Oct 2, 2025
    5.0
    Room was clean but a little noisy from the highway it didn't bother me that much. Every staff member I came in contact with was friendly. Pool was refreshing. Breakfast was the classic Hampton breakfast with the make your own waffles. Yummy! I had a great stay! And will be returning here when I'm back in the area.
  • JH
    John R Harris
    Sep 23, 2025
    2.0
    Huge disappointment. Hampton Inn has been my go to for years, and will remain so. However, this location is way under par. It's hidden behind overgrown weeds, and the parking lot is way too small. There's a lip at the entrance and a cart or suitcase can't roll over it. The room was ok, but both bathrooms were grubby at best. Both, because we had to change rooms because the shower wasn't clean, and the AC was broken in the first room. This was the perfect location for the places we went to on this trip. The breakfast was outstanding and the whole staff was great. They tried their best to accommodate us. It's not their fault that the place is run down. This location felt more like a cheap discount hotel instead of what we know Hampton Inn normally is.

Frequently Asked Questions About Hampton Inn Waterbury

What time can I check in and check out at Hampton Inn Waterbury?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hampton Inn Waterbury offer free breakfast?

Yes, the hotel provides a complimentary buffet breakfast daily.