DoubleTree by Hilton Stamford

Reviews

• AM

  Anlly Londoño Marin

  Nov 14, 2025
  5.0
  Mi estancia en el hotel fue verdaderamente especial gracias al trato excepcional del personal, especialmente de Annabelle. Desde el primer momento fueron increíblemente serviciales, amables y empáticos. A pesar de mi idioma, siempre hicieron su mayor esfuerzo para entenderme y ayudarme con una sonrisa. Su profesionalismo, paciencia y calidez marcan una gran diferencia en mi experiencia. Tenga en cuenta que aman su trabajo y que realmente se preocupan por el bienestar de los huéspedes. Gracias, Annabelle, por tu dedicación y por hacerme sentir tan bienvenida. Sin duda, volvería a hospedarme aquí gracias a la calidad humana que encontré.Y la reseña Rita que atiende en la tienda fue muy amable y empatica. ¡Muy recomendable!
• KH

  Kara Hukill

  Nov 14, 2025
  1.0
  Not the biggest fan. From the huge walk with a full parking lot, the event tent flooding and being left wet the entire weekend, heat in the tent not working, the creepy pool with plants growing in the wall and freezing temps, to obvious water damage on the ceiling and floors, as well as elevator skipping floors and not even closing the doors fully, this place is in need of a massive overhaul. Staff didn't make this better by phones not working to call down to the desk, making us go back to our room to wait for towels they never bring, and by placing their food court between the main hotel and the event tent, causing massive back ups and tripping hazards with signs and tables in the way. The individual people were great, there just were choices poorly made for our event by management.
• BB

  bevsherwood

  Nov 14, 2025
  2.0
  Staff was friendly but that’s all the only positive point. Waited for valet for about five minutes and ended up parking the car myself because they never came out. Walking through the hallway the carpet is ripped in places, and there was food crumbs, and dirt all over the floor floors, which did not get vacuumed for the entire three night stay. The toilet, barely flushed, there was a little to no hot water and no water pressure in the shower. The floor in the room was dirty, as well as stains on the wall walls and carpet. When I checked in the TV did not work, maintenance did promptly come up and fix this. There was no body wash and only one washcloth and a two queen room. Had the food and beverage credit, but the shop and Starbucks was never open to use it. One night that I ordered DoorDash and met the driver in the lobby, hotel staff tried to stop me, thinking that I was delivering the food and they do not allow deliveries up to the rooms.
• TT

  Trevor

  Nov 7, 2025
  3.0
  I've stayed at nicer 2 star hotels, 4 star is laughable. Always just had one person working the front desk so wait times were extremely long for check in and check out. Dated, smelly rooms. Location is not near any restaurants or things to do. Claimed I had a $15 credit to spend as a diamond member but apparently that's not able to be used on snacks in their shop next to the front desk. The restaurant and coffee bar were both closed when I checked in and went to check out- very limited hours. They also ran out of their little welcome cookies. Breakfast was decent but overall this hotel is a disappointment, especially for a Hilton.
• JS

  Jason Sprague

  Nov 4, 2025
  5.0
  Was there for a convention. 4 Elevators with 1 express (elevator for only 9th and 10th floor) helped keep people going up and down quick. Breakfast was a little expensive but that's expected with the quality of food and convenience of being in the hotel. A/C could use a little updating in some rooms as some of my friends rooms wouldn't get lower than 70 while others could easily hit 63. TVs are a little difficult to setup your own devices on but overall the room did exactly what it was meant for. Fantastic bed that made it super easy to relax in, bigger bathroom compared to some other hotels, and multiple light sources and sockets to charge/plug devices in the room. It is super close to the train station but farther away from restaurants so we had to order some food in some of our nights. Kelvin at the front desk was super pleasant to speak with and there were constant floor staff making sure the floors were clean. I will be there back next year!

Frequently Asked Questions About DoubleTree by Hilton Stamford