Business Details
About
Extended Stay Hotel
Welcome to Homewood Suites by Hilton Orange New Haven, conveniently located near Yale University's West Campus and Yale Hospital. Guests at our all-suite hotel will be less than a mile from the iconic PEZ Visitor Center and Museum.
Business travelers can easily connect with nearby corporations including Automatic Data Processing, Inc. (ADP), Schick and The United Illuminating Company. At our Homewood Suites, you’ll have access to a range of convenient amenities to help you feel right at home.
Start your morning right with a free hot breakfast served daily as well as an evening social served Monday through Thursday.
Our spacious extended stay suites provide the convenience to retain your routines with fully equipped kitchens and appliances. Get all the support you need in the hotel’s business center and stay connected with free internet access throughout the property.
Location
Homewood Suites by Hilton Orange New Haven
99 Marsh Hill Road, Orange, CT
06477, United States
Hours
Reviews
4.1
574 reviews
5 stars
355
4 stars
95
3 stars
32
2 stars
19
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with unclean bathrooms and poorly maintained facilities.
Staff Service
The staff received mixed reviews; some guests appreciated the friendly and helpful service, while others reported rude behavior and poor management response to issues.
Breakfast Quality
The breakfast offerings were frequently criticized for lack of variety and quality, with many guests expressing disappointment in the limited options available.
Amenities
Guests enjoyed the spacious rooms and amenities like the pool and gym, but there were complaints about maintenance issues and the cleanliness of these facilities.
Customer Experience
Several reviews mentioned negative experiences related to perceived discrimination and poor handling of complaints, leading to a lack of trust in the hotel's management.
- SDSaphy Dion2 days ago5.0Excellent hotel with very clean and organized room, lobby and breakfast area.
- DDDiamond DavisNov 17, 20251.0I usually always stay in these rooms for mini stay cations. I booked last minute and had to end up paying about $650 for a night. I was fine with it because like I said I’ve always found this hotel pleasant. How ever the security guard/ maintenance man that is fairly new in the hotel gave me such a hassle. My night ended abruptly as my children and I were in the pool. He stormed into the pool area demanding that everyone had a bracelet to access the pool area. (There was a family in the pool for about 2 hrs with no bracelet) but once my family entered there was an issue. Once he realized that all of the people in the pool area weren’t with me he personally went and got the yt family bracelets and told me that me and my family had to leave. I was only refunded $150 holding fee that is administered during check in (not mentioned in price) and I was out of the rest of my money. I was there 4 hrs. I was told to call corporate for my money back due to the discrimination and when I did corporate never followed back up with me after a week, and when I finally got them on the phone they told me that there was nothing that they could do about it. This was highly disappointing. I wanted for my daughter to enjoy herself because she just lost her father. When I looked up there was 2 separate blk families all dealing with issues. I asked corporate to pull the cameras and only a request was made. I WILL NEVER STAY HERE AGAIN. I’ve probably spent nearly 10k with this hotel over the years. I am completely done! If you want a better experience go to southington. I give up on them all together. I am in utter disbelief
- JHJosiah HyattNov 5, 20251.0I booked this hotel for my mom’s birthday. My sister and I went to decorate the hotel and brought my mom to surprise her, we stayed a few minutes then left. My mom told me the front desk kept calling the hotel room phone after I left and got home, then a man came banging on the door stating that they saw on camera 7 people staying in the room. So my mom kindly invited him to come in and check the room because it was only her and my dad there. He never apologized for his mistake. The same way he check the cameras to come up with his own numbers, he should’ve checked the cameras to see that my sister and I left a couple minutes after escorting my mom up to her room. Mistakes happen, that I do understand, however they should be addressed and accounted for. I will not book with them again.
- NGneida garciaOct 10, 20254.0Microwave was not replaced when reported
- JRJuana RosadoOct 1, 20255.0Employees were great, smiling faces. Room was clean and maid service was around all the time. Breakfast was not great but good. They had fresh everything and made sure everything was stocked. They also had fresh strawberries! We had an excellent stay.
Frequently Asked Questions About Homewood Suites by Hilton Orange New Haven
What are the check-in and check-out times at Homewood Suites by Hilton Orange New Haven?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Homewood Suites by Hilton Orange New Haven allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel?
Yes, the hotel offers self-parking options with accessible parking spaces.
Are there any swimming pools at the hotel?
Yes, the hotel features one indoor pool; there are no outdoor pools or lazy rivers.
What amenities are available for business travelers at this hotel?
The hotel offers a business center, free Wi-Fi throughout the property, and meeting rooms to support business needs.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel provides an accessible elevator and has mobility accessibility features.
Does Homewood Suites by Hilton Orange New Haven offer any eco-friendly initiatives?
Yes, the hotel holds ISO14001 and ISO50001 eco-certifications and participates in energy conservation and food waste reduction programs, among others.
What nearby points of interest can guests visit around the hotel?
Guests can visit the PEZ Visitor Center and Museum less than a mile away, and Yale University’s West Campus and Yale Hospital are also nearby for educational and medical visits.
Are there any nearby dining options close to Homewood Suites by Hilton Orange New Haven?
Yes, nearby dining includes the Yale West Campus Restaurant and Outback Steakhouse, providing convenient meal choices for guests.
How can guests reach the hotel using public or local transit options?
While the hotel does not offer an airport shuttle or local shuttle, it is near key locations such as Yale University West Campus and local hotels like Courtyard By Marriott, which may provide transit connections; guests can explore nearby options or use taxis/rideshares to get here.