Business Details
About
Extended Stay HotelHomewood Suites
Welcome to Homewood Suites by Hilton Orange New Haven, conveniently located near Yale University's West Campus and Yale Hospital. Guests at our all-suite hotel will be less than a mile from the iconic PEZ Visitor Center and Museum.
Business travelers can easily connect with nearby corporations including Automatic Data Processing, Inc. (ADP), Schick and The United Illuminating Company. At our Homewood Suites, you’ll have access to a range of convenient amenities to help you feel right at home.
Start your morning right with a free hot breakfast served daily as well as an evening social served Monday through Thursday.
Our spacious extended stay suites provide the convenience to retain your routines with fully equipped kitchens and appliances. Get all the support you need in the hotel’s business center and stay connected with free internet access throughout the property.
Location
Homewood Suites by Hilton Orange New Haven
99 Marsh Hill Road, Orange, CT
06477, United States
Hours
Reviews
4.1
579 reviews
5 stars
361
4 stars
95
3 stars
32
2 stars
19
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with room cleanliness, including dirty bathrooms and unclean surfaces.
Customer Service
While many guests praised the friendly and accommodating staff, there were notable complaints about rude behavior from some employees and poor handling of issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Amenities and Facilities
Guests appreciated the spacious rooms and amenities like the pool and gym, but there were complaints about maintenance issues and the cleanliness of these facilities.
Discrimination Concerns
Multiple reviews highlighted experiences of perceived discrimination and poor treatment based on race, leading to significant dissatisfaction.
- WWWhoKnows3 days ago5.0Excellent! These suites are beautiful, spacious, clean, well decorated, and have everything(pretty much) that you need Such a good value, we couldn’t believe it! My wife and I are staying again tonight.
- TATyler AgyemangJan 1, 20265.0Good breakfast.
- LLLeah LauritzenDec 30, 20255.0We loved our stay at this hotel! Jalyse at the front desk was very kind and helpful at check-in. Our room was clean and spacious, the beds and pillows were very comfy. We really enjoyed swimming in the pool, and all of the public spaces throughout the hotel were spotless and decorated for the holidays. At breakfast the wonderful hostess assisted us in getting dairy free milk for a family member with dietary restrictions. We stayed in Winter and it was icy and cold outside, so we didn't enjoy the outdoor amenities, but the grills, outdoor seating, and basketball court looked like fun if it was warmer weather.
- NNnails by nellyNov 26, 20255.0This place was my safe haven for almost 2 weeks, the room was in excellent condition, service was excellent, the food was great, great customer service. This hotel was peaceful, it was reserved by an angel who knew I was trying to escape an abusive relationship and I was homeless, I personally couldn't afford it but I'm grateful to have stayed here with my kids, the people who work here are very nice and accommodating. This was my happy place for the time I've stayed, if I could afford it I would live here. But to everyone who works here THANK YOU from the bottom of my heart. Room 321 ❤️
- DDDiamond DavisNov 17, 20251.0I usually always stay in these rooms for mini stay cations. I booked last minute and had to end up paying about $650 for a night. I was fine with it because like I said I’ve always found this hotel pleasant. How ever the security guard/ maintenance man that is fairly new in the hotel gave me such a hassle. My night ended abruptly as my children and I were in the pool. He stormed into the pool area demanding that everyone had a bracelet to access the pool area. (There was a family in the pool for about 2 hrs with no bracelet) but once my family entered there was an issue. Once he realized that all of the people in the pool area weren’t with me he personally went and got the yt family bracelets and told me that me and my family had to leave. I was only refunded $150 holding fee that is administered during check in (not mentioned in price) and I was out of the rest of my money. I was there 4 hrs. I was told to call corporate for my money back due to the discrimination and when I did corporate never followed back up with me after a week, and when I finally got them on the phone they told me that there was nothing that they could do about it. This was highly disappointing. I wanted for my daughter to enjoy herself because she just lost her father. When I looked up there was 2 separate blk families all dealing with issues. I asked corporate to pull the cameras and only a request was made. I WILL NEVER STAY HERE AGAIN. I’ve probably spent nearly 10k with this hotel over the years. I am completely done! If you want a better experience go to southington. I give up on them all together. I am in utter disbelief
Frequently Asked Questions About Homewood Suites by Hilton Orange New Haven
What are the check-in and check-out times at Homewood Suites by Hilton Orange New Haven?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Homewood Suites by Hilton Orange New Haven allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is there parking available at the hotel?
Yes, the hotel offers self-parking options with accessible parking spaces.
Are there any swimming pools at the hotel?
Yes, the hotel features one indoor pool; there are no outdoor pools or lazy rivers.
What amenities are available for business travelers at this hotel?
The hotel offers a business center, free Wi-Fi throughout the property, and meeting rooms to support business needs.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel provides an accessible elevator and has mobility accessibility features.
Does Homewood Suites by Hilton Orange New Haven offer any eco-friendly initiatives?
Yes, the hotel holds ISO14001 and ISO50001 eco-certifications and participates in energy conservation and food waste reduction programs, among others.
What nearby points of interest can guests visit around the hotel?
Guests can visit the PEZ Visitor Center and Museum less than a mile away, and Yale University’s West Campus and Yale Hospital are also nearby for educational and medical visits.
Are there any nearby dining options close to Homewood Suites by Hilton Orange New Haven?
Yes, nearby dining includes the Yale West Campus Restaurant and Outback Steakhouse, providing convenient meal choices for guests.
How can guests reach the hotel using public or local transit options?
While the hotel does not offer an airport shuttle or local shuttle, it is near key locations such as Yale University West Campus and local hotels like Courtyard By Marriott, which may provide transit connections; guests can explore nearby options or use taxis/rideshares to get here.