At Graduate by Hilton New Haven, immerse yourself in local history and Bulldog traditions with creative interiors and college nostalgia. Located downtown, just steps from Yale University, our hotel is the perfect base for exploring Elm City. Guest rooms feature Yale Blue decor and custom designs celebrating icons like Handsome Dan, Mory's cups, Harkness Tower, and the Ivy League spirit.
Customer service experiences varied, with some staff being praised for their friendliness and helpfulness, while others were criticized for rudeness and poor training.
Room Quality
Rooms were often described as small and outdated, with issues such as low water pressure and cleanliness concerns.
Location
The hotel is well-located near Yale and various dining options, making it convenient for guests.
Noise Levels
Several guests reported noise disturbances from the street and nearby nightlife, impacting their sleep quality.
Parking Issues
Parking was frequently mentioned as a downside, with no on-site options and additional fees for nearby garages.
AA
Analei Atienza
4 days ago
5.0
Cute hotel in New Haven. Service was good and location is very near many restaurants.
CK
Cosima Kymissis
Nov 18, 2025
5.0
Adorable hotel! It has a really cute old and homey vibe, and the staff were all very pleasant. The rooms were small but definitely manageable. The cafe downstairs was also great and we got coffee and breakfast - I’d recommend the snickerdoodle latte.
EH
Eugenia Hernández
Nov 16, 2025
5.0
I spent a week at this hotel, which recreates a classic British style in the setting of an Ivy League environment in New England. The rooms don’t have views, but they compensate with a high level of comfort, and I must highlight the excellent lighting. The bathroom cleanliness and towels are outstanding, and the amenities make the stay genuinely pleasant.
The hotel also has the Poindexter café, where they serve excellent specialty coffee that is truly worth trying. I only had the English muffins, but all the pastries looked delicious. The fact that the café is open to the public creates a warm, lively atmosphere throughout the hotel. That said, some of the lounge-style rooms designed for reading or working were occupied by students, who ideally shouldn’t take up space intended for guests.
Overall, the hotel is still slightly below the standard typical of Hilton properties, as they are currently integrating it into the chain after its acquisition. They don’t yet offer services like guest laundry or a porter to help with the initial flight of eight stairs at the entrance, which can make access difficult.
As for the staff, they were truly wonderful — and I also had the chance to meet the hotel’s director personally and share these impressions with her, which I greatly appreciated. The hotel is located right in the heart of New Haven — a magnificent place to stay. ❤️
MK
Mina Kim
Nov 4, 2025
5.0
The location was freat because it was very close to Yale university, literally it is at the campus. Most of restaurants are nearby and walkable distance. All staff was professional and nice. The hotel's interior and room were classic and cozy.
JD
Jordan Dubberke
Oct 23, 2025
1.0
First off one of the front desk staff was perfectly kind and very gracious. The second, was terribly rude, cut me off and was snippy when I called for help, if you want a relaxing stay, DO NOT book this hotel. First, the rooms are small and musty. Secondly, you can hear every noise possible. The rooms are also conjoined with only a small lock between the two and the door locks are fickle —not great for safety off the bat. If you say on the second floor you are right off the street and people can see directly into your room (not great for safety again especially as a single female traveler). My room had broken blinds that wouldn’t go down so there was not much to keep people from seeing me in my room. Additionally there is a bar and nightclub right underneath which I was not told at check in. From 6:00 pm to well past midnight music was blaring through the room and shaking it. People from the bar were screaming right outside the window all night. Truly just a horrible situation to be put in with how expense of a place it is. No sleep after a long day of travel and big work event the next day. Do not recommend and will not stay in Graduate Hotels again.
Frequently Asked Questions About Graduate by Hilton New Haven
What types of pets are allowed at Graduate by Hilton New Haven, and is there a fee?
Graduate by Hilton New Haven welcomes cats and dogs with a fee of $75 per pet per stay, up to a maximum of 2 pets.
Does Graduate by Hilton New Haven offer free WiFi for guests?
Yes, free WiFi is available in public areas, and there is a public internet terminal for guest use.
What are the check-in and check-out times at Graduate by Hilton New Haven?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is parking available at Graduate by Hilton New Haven?
Yes, self-parking is available for guests, including accessible parking.
Are bicycles available for guests at Graduate by Hilton New Haven?
Yes, the hotel offers complimentary bicycle rentals for free to guests.
Does the hotel have any dining options on-site?
Yes, there is one restaurant available within the hotel.
Are there any nearby coffee shops or cafes around Graduate by Hilton New Haven?
Yes, nearby you can visit Poindexter Coffee, G Cafe Bakery, and Book Trader Cafe for coffee and light meals.
What nearby restaurants are recommended around the hotel?
Guests can explore nearby dining options such as Old Heidelberg (bar and restaurant), Three Sons Pizza, Thai Taste, Thai Pan Asian, Pokemoto, Anaya Sushi & Ramen, Heirloom, and York St Noodle House.
Are there any cultural or educational places to visit near Graduate by Hilton New Haven?
Yes, nearby cultural and educational sites include Yale School of Art, Yale School of Architecture, Afro American Cultural Center at Yale, and the Iseman Theater.
Is Graduate by Hilton New Haven accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking to accommodate guests with mobility needs.