Business Details
About
Hotel
Located off I-95, our hotel is nestled in the historic maritime town of Mystic. We’re within two miles of downtown, the Mystic Bascule Drawbridge, and plenty of shopping and dining. The Mystic Aquarium, Mystic Seaport Museum and Olde Mistick Village, are only one mile away. Enjoy our outdoor pool, free WiFi and the complimentary Coffee & Bagel Bar.
Location
Hours
Reviews
3.7
242 reviews
5 stars
106
4 stars
48
3 stars
31
2 stars
28
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean, but some reported issues with housekeeping, such as unclean bathrooms and stained linens.
Staff Service
The front desk staff received positive feedback for being friendly and helpful, although there were some complaints about unprofessional behavior from certain employees.
Breakfast Quality
The continental breakfast was frequently criticized for being limited and lacking variety, with many guests expressing disappointment in the options available.
Noise Levels
Several reviews mentioned thin walls and noise disturbances from neighboring rooms, making it difficult for guests to sleep.
Room Comfort
While some guests found the beds comfortable, others reported issues with mattress quality and room size, particularly in the bathrooms.
- MRMichelle Reed4 days ago5.0I travel for work domestically and international. This little gem was among the very top places I have stayed by far ! Rooms are a nice size , clean and very comfortable. Staff - TOP NOTCH and super friendly ❤️ The breakfast area with coffee and tea 24/7 was like having a family den to hang out in. Gino’s - easy 3 minute walk for lunch and dinner was another win. Hotel is just a block off interstate so very easy access but super quiet surroundings. 5 stars !!!
- KHKaren HoulahanNov 11, 20251.0Don’t fall into the trap of staying here. This is NOT the Hilton experience you are expecting. Hilton acquired an old crappy motel, painted some bright colors on it and called it Hilton. There is not a proper entrance or drop off point. There is not a proper lobby. There were no luggage racks. We were not given our room number or told where the elevator or breakfast were. We went up a filthy stairwell to find our room. Our room was simply disgusting. There were holes in the wall, stale stuffy air, old pilly bedding, cracks in the bathroom tiles, dents in the doors and walls, and you can hear every breath of your surrounding neighbors. We were able to crack our window open a tiny bit and blast the ac to move the air around. The bed was big. It appeared to be clean, but soooo rundown it’s hard to say. Probably should’ve checked for bed bugs. The shower leaked all over the bathroom floor. There’s no proper closet. The towels were comparable to paper towels. The provided shampoo soap conditioner etc. were awful. The hallways were dark, rooms close together. Breakfast was nice- bagels and cereal with a smiling employee. That room was bright and updated but the guest rooms were not. Do not fall into this trap! Great tourist town, great location, horrific hotel. We actually stayed for free with my Hilton points and I’m still disappointed. What a waste of points! You’ve been warned! Edit: reached out to the general manager who apologized and thanked me for reaching out. (Not satisfied with her canned answer)
- WMWilliam MorrisNov 9, 20252.0This was my first stay in a Spark by Hilton. If all of them are like this one I hope it will be my only stay in a Spark. It is an old motel masquerading as a Hilton. The staff was plentiful, friendly and by themselves, excellent. The rooms were small, tight and has those heating/cooling systems that you can never get right. The rooms do have a refrigerator, but no microwave. It does have plenty of room for your dog if they come with you. If I am ever back in the area, I will spend a little more for the Hampton or the Hilton. Same area, but has to be better, I hope.
- RLRachel LucasOct 25, 20253.0I checked in and received a very functional welcome, no enthusiasm. Keys presented without a sleeve (luckily I took a note of my room number). Two queen bed room was very basic. Linens all showed signs of wear and some mold / mildew in the tiny bathroom. Coffee situation is poor. I set a low standard for hotel coffee and this didn’t even reach it. If all you need is a place to rest your head, this may serve your purpose, otherwise choose somewhere different. 3 stars only for the location.
- BHBryan HarveyOct 21, 20251.0Oh Hilton, what have you done? As a diamond member, I have stayed in a lot of your hotels. This one doesn’t do the brand any favors. Does the phrase “putting lipstick on a pig” paint a picture for you? This was obviously some old no-tell-motel that Hilton bought, invested in buckets of paint- which, by the way, still permeated the room- and threw the Spark sign on the front. The name should be Stark, not spark. On the plus side there were lots of outlets, something most hotels haven’t gotten around to updating. The furniture was reminiscent of a college dorm and the office chair was replaced by an ottoman. Seriously? The bathroom was the very reason they coined the term ‘water closet’. Lastly they informed all the guests that they would be testing the fire alarms at 8 am and would be entering each room to check the fire equipment. Doing the tests at 10 am, after most of the guests had left would have made too much sense I guess. Clearly Spark is not for me. Maybe Hilton is no longer for me, either.
Frequently Asked Questions About Spark by Hilton Mystic Groton
Do you offer a shuttle?
No we do not.
Where can we park?
We offer free self-parking.
Do you allow pets?
Yes, we allow pets with a $50 deposit.
Is breakfast free?
Yes, we offer a complimentary breakfast. Breakfast is a “bagel bar”. The Bagel Bar includes assorted New York Bagels, cream cheese, juice, yogurts, packed muffin, and coffee, decaffeinated coffee and hot tea.
Do you have a fitness center?
No, we do not.
Do you have a business center?
No, we do not have a business center.
Do the rooms have a microwave and fridge?
While there are no microwaves or coffee makers in each guest room, there is a microwave in the lobby available for guest use and 24-hour freshly brewed coffee in the 2nd floor great room also known as “the yard”.
Do you have a pool?
Yes, we have an outdoor pool.
What are the check-in and check-out times at Spark by Hilton Mystic Groton?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Spark by Hilton Mystic Groton allow pets?
Yes, pets are welcome with a $50 deposit.
Is breakfast included with my stay?
Yes, a complimentary breakfast featuring a bagel bar is available.
What parking options are available for guests?
Free self-parking is available for guests.
Is there Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Does the hotel have an elevator and accessibility features?
Yes, the hotel has an elevator and accessible parking and elevator for mobility accessibility.
Are there any swimming pool facilities at the hotel?
Yes, there is one outdoor pool available for guests.
What nearby attractions can I visit while staying at Spark by Hilton Mystic Groton?
You can visit the Mystic Aquarium, Mystic Seaport Museum, and Olde Mistick Village, all located about one mile from the hotel.
Are there dining options near the hotel?
Yes, nearby dining options include The Pizza Grille, Christo's Pizza, Subway, Antonio's Ristorante and Bar, Gino’s Pizza & Sports Bar of Mystic, Thai One On, Frank’s Gourmet Grille, and The Captain Daniel Packer Pub.
Where can I find convenience stores or gas stations nearby?
Nearby convenience stores and gas stations include Mystic Shell, Exxon & Mobil Stations, Mobil, and Shell, which are great for quick stops during your visit.