Business Details
About
Extended Stay HotelHomewood Suites
Homewood Suites by Hilton Hartford Manchester offers a convenient location just a short drive from Rentschler Field, downtown Hartford, and the University of Connecticut. The Shoppes at Buckland Hills are just steps away and The Promenade Shops at Evergreen Walk, a dog-friendly mall, is across the road. Our hotel is located near many large businesses, including Pratt & Whitney, Gerber Scientific, and Aetna.
Our spacious suites offer complimentary Internet access, living area with sofa, work desk with ergonomic chair, and a 42-inch flat-screen TV. The in-room, fully equipped kitchen includes a full-sized refrigerator, microwave, two-burner stove and dishwasher to make you feel at home. Our accessible suites are designed for your comfort and include all of the standard amenities plus extra accessible features.
Begin your day with a daily hot, full breakfast included with your stay. Join us for a complimentary evening social with drinks* offered every Wednesday. Plunge into the indoor pool after a re-energizing workout in the 24-hour fitness center. Stop by the on-site convenience shop for a quick snack or a meal to prepare in your room. Our Manchester, CT hotel offers a business center and a 750 sq. ft. meeting room for up to 20-40 people complete with modern A/V technology.
*State and local laws apply. Must be of legal drinking age.
Location
Homewood Suites by Hilton Hartford Manchester
109 Pavilions Drive, Manchester, CT
06042, United States
Hours
Reviews
4.0
589 reviews
5 stars
323
4 stars
120
3 stars
58
2 stars
17
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences varied widely, with some staff being described as friendly and accommodating, while others were reported as rude and unprofessional.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unkempt common areas, and unsanitary conditions in bathrooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some praising the variety and quality, while others found it lacking or poorly managed.
Amenities and Maintenance
Guests reported issues with amenities such as the pool and elevators, including maintenance problems and lack of communication regarding closures.
Value for Money
Several customers felt that the hotel did not provide good value for the price, citing cleanliness and service issues as major concerns.
- MCMonica CallaghanDec 25, 20252.0Incredibly frustrating, management is unhelpful.Upon arrival, the lights in the room didn’t work. I called the front desk who told me I had to go to the breaker box and fix the switches. Fine. Hours later, I’m sitting in bed, and the breaker flips again, and half the switches won’t stay “on”. I call the front desk, who say maintenance is out for the night and I have to change rooms. At midnight. On Christmas. By myself. With a dog. I change rooms…. Half the light switches in THAT room don’t work either. Paris Hilton herself should be notified of the horrible service and terrible quality of the electric panels here (or there’s a super spooky ghost). ALSO: the decor is awful (I’m currently writing this review in the dark looking at the most unsettling “photographs” on the walls)
- SGShannel K. GloverDec 20, 20254.0Great stay!
- KKKylgasfailstoexistDec 16, 20255.0This is a place you either love or hate. I'm in the love category. First of all, it's a solid price. I travel to this region of Connecticuit a lot and this is a great hotel to start with. The free breakfast while not always the best are good. It's a great room and while not the most spacious, it packs a punch. It's right across from a mall where I always go to buy retro games, so that's a plus also. Great hotel, no doubt.
- DRdaishly rosarioNov 11, 20251.0Worst stay ever i will not recommend this hotel to anyone. Booked a 3 day 2 night stay, ended up leaving with a 2 day 1 night. Starting from rude reception, i was not allowed to check in until late, the lady at the fron desk was very unprofessional, then she went and gave a room right above the reception and started laughing about it. The next day im in the pool at round 5pm and they sent the maintenance guy to start doing the chemical run on the pool, no warning given, he went in did what he had to do and didnt even bother to tell me to get out or nothing it wasn't until i felt the spike in chlorine that i realized he was doing maintenance. The pool maintenance was not due until 8PM, both my children got sick and our eyes were burning for hours. Reception did not care what so ever i would even say they did that on purpose as me and my kids were the only ones left in the pool.
- TGTy GOct 19, 20254.0Hotel was smooth the room was also nice only issue was with the AC the circulation could be much better. Debrah at the front desk seems like she hates her job and she is very rude and stuck up . Otherwise I would recommend and come back to this hotel
Frequently Asked Questions About Homewood Suites by Hilton Hartford Manchester
What are the check-in and check-out times at Homewood Suites by Hilton Hartford Manchester?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and a public internet terminal is provided.
Are pets allowed at Homewood Suites by Hilton Hartford Manchester?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide breakfast?
Yes, a complimentary hot breakfast is included with your stay.
What amenities are available for families with children?
The hotel is kid-friendly and offers kid activities to entertain younger guests.
Are there fitness facilities available at the hotel?
Yes, a free 24-hour fitness center is available for guests.
Is there an indoor pool at the hotel?
Yes, the hotel features one indoor pool for guest use.
Can guests attend a social hour at the hotel?
Yes, the hotel hosts a social hour with drinks every Wednesday, subject to local laws and legal drinking age.
Which shopping destinations are nearby that guests might want to visit?
Guests can visit The Shoppes at Buckland Hills just steps away and The Promenade Shops at Evergreen Walk, a dog-friendly mall located across the road for shopping and dining.
Are there other hotels nearby if guests want to explore alternatives in the Manchester area?
Yes, nearby hotels include Fairfield Inn & Suites Hartford Manchester and Marriott Fairfield Inn, providing various accommodation options close to Homewood Suites.
What nearby stores are available for guests who want to shop for clothing or sporting goods?
Nearby shopping options include Bob's Stores for footwear and clothing, DICK'S Sporting Goods for sports equipment, and Foot Locker for athletic shoes and apparel.