Business Details
About
Extended Stay Hotel
Homewood Suites by Hilton Hartford Manchester offers a convenient location just a short drive from Rentschler Field, downtown Hartford, and the University of Connecticut. The Shoppes at Buckland Hills are just steps away and The Promenade Shops at Evergreen Walk, a dog-friendly mall, is across the road. Our hotel is located near many large businesses, including Pratt & Whitney, Gerber Scientific, and Aetna.
Our spacious suites offer complimentary Internet access, living area with sofa, work desk with ergonomic chair, and a 42-inch flat-screen TV. The in-room, fully equipped kitchen includes a full-sized refrigerator, microwave, two-burner stove and dishwasher to make you feel at home. Our accessible suites are designed for your comfort and include all of the standard amenities plus extra accessible features.
Begin your day with a daily hot, full breakfast included with your stay. Join us for a complimentary evening social with drinks* offered every Wednesday. Plunge into the indoor pool after a re-energizing workout in the 24-hour fitness center. Stop by the on-site convenience shop for a quick snack or a meal to prepare in your room. Our Manchester, CT hotel offers a business center and a 750 sq. ft. meeting room for up to 20-40 people complete with modern A/V technology.
*State and local laws apply. Must be of legal drinking age.
Location
Homewood Suites by Hilton Hartford Manchester
109 Pavilions Drive, Manchester, CT
06042, United States
Hours
Reviews
4.0
584 reviews
5 stars
320
4 stars
119
3 stars
58
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally spacious and clean, but some guests reported issues with cleanliness and maintenance, including dirty linens and malfunctioning appliances.
Breakfast Experience
Breakfast received mixed reviews; while some enjoyed the variety and quality, others found it lacking in freshness and availability.
Customer Service
Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Amenities Issues
Several guests reported problems with amenities such as the pool being closed or dirty, elevators malfunctioning, and housekeeping being inconsistent.
Location and Accessibility
The hotel is conveniently located near shopping and dining options, but some guests expressed concerns about safety and noise levels, especially on weekends.
- DRdaishly rosarioNov 11, 20251.0Worst stay ever i will not recommend this hotel to anyone. Booked a 3 day 2 night stay, ended up leaving with a 2 day 1 night. Starting from rude reception, i was not allowed to check in until late, the lady at the fron desk was very unprofessional, then she went and gave a room right above the reception and started laughing about it. The next day im in the pool at round 5pm and they sent the maintenance guy to start doing the chemical run on the pool, no warning given, he went in did what he had to do and didnt even bother to tell me to get out or nothing it wasn't until i felt the spike in chlorine that i realized he was doing maintenance. The pool maintenance was not due until 8PM, both my children got sick and our eyes were burning for hours. Reception did not care what so ever i would even say they did that on purpose as me and my kids were the only ones left in the pool.
- TGTy GOct 19, 20254.0Hotel was smooth the room was also nice only issue was with the AC the circulation could be much better. Debrah at the front desk seems like she hates her job and she is very rude and stuck up . Otherwise I would recommend and come back to this hotel
- SSSandyAug 17, 20255.0My husband and I go down to this hotel one time a year to go see shows at the Funny bone comedy venue in the mall. What a great hotel! But this year something really stood out to us and it was the amazing breakfast that was offered! Above and beyond. Pulled pork breakfast tacos. The ingredients were fresh and plentiful. All the different options with fruit, cereal, eggs, and sausage to boot, and whoever made the coffee, great job The room was also fantastic. Extra space And quiet, comfortable. Restaurants nearby are fantastic, seeing a show at the funnybone, but really the hotel was top-notch this weekend.
- JBJeremy ButlerJul 29, 20255.0Fabolous
- JBJosie BezeredyJul 25, 20253.0We stayed at this hotel while in town for a softball tournament this past weekend. We specifically chose this location because the website stated that the pool was open from 7am to 10pm, which was important for our kids. Unfortunately, when we went to use the pool in the evening, it was closed—there was a large trash can in front of the door with a sign saying it was closed for cleaning at 7pm. Had I known that, I would have booked elsewhere, as the pool was a deciding factor in our choice. In addition, we had a concerning experience with the elevator. When we reached the 4th floor, the doors didn’t open and instead brought us back down to the lobby. On the second attempt, we had to press the “open” button ourselves for the doors to work. I also noticed that the elevator inspection certificate appeared to be expired—or perhaps a current one was placed behind the expired one, which isn’t reassuring. Overall, I don't believe the amenities or condition of the hotel justified the price we paid.
Frequently Asked Questions About Homewood Suites by Hilton Hartford Manchester
What are the check-in and check-out times at Homewood Suites by Hilton Hartford Manchester?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available for guests at the hotel?
Yes, free self-parking is available for guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and a public internet terminal is provided.
Are pets allowed at Homewood Suites by Hilton Hartford Manchester?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide breakfast?
Yes, a complimentary hot breakfast is included with your stay.
What amenities are available for families with children?
The hotel is kid-friendly and offers kid activities to entertain younger guests.
Are there fitness facilities available at the hotel?
Yes, a free 24-hour fitness center is available for guests.
Is there an indoor pool at the hotel?
Yes, the hotel features one indoor pool for guest use.
Can guests attend a social hour at the hotel?
Yes, the hotel hosts a social hour with drinks every Wednesday, subject to local laws and legal drinking age.
Which shopping destinations are nearby that guests might want to visit?
Guests can visit The Shoppes at Buckland Hills just steps away and The Promenade Shops at Evergreen Walk, a dog-friendly mall located across the road for shopping and dining.
Are there other hotels nearby if guests want to explore alternatives in the Manchester area?
Yes, nearby hotels include Fairfield Inn & Suites Hartford Manchester and Marriott Fairfield Inn, providing various accommodation options close to Homewood Suites.
What nearby stores are available for guests who want to shop for clothing or sporting goods?
Nearby shopping options include Bob's Stores for footwear and clothing, DICK'S Sporting Goods for sports equipment, and Foot Locker for athletic shoes and apparel.