Hilton Garden Inn Hartford South/Glastonbury

4.3
939 reviews

About

Hotel
Enjoy stylish comfort and the amenities and services of top rated hotels when you stay at Hilton Garden Inn Hartford South/Glastonbury hotel in beautiful Glastonbury, Connecticut. We offer 150 elegantly-appointed guestrooms and suites, each equipped with complimentary high-speed Internet access, remote printing capabilities, and a refrigerator and microwave. In addition to in-room amenities, the Hilton Garden Inn Hartford South/Glastonbury hotel features an indoor swimming pool and whirlpool, fitness center with cardio and weight training equipment, Great American Grill® restaurant, 24-hour business center with fax and photocopy services, and 3,200 square feet of meetings and event space. On-site catering and complimentary parking for event attendees are convenient advantages for meeting planners. The hotel is also fully equipped with complimentary high-speed Internet access. Hartford Bradley International Airport is just 18 miles from the hotel, and downtown Hartford and the beautiful Connecticut River are just a 10-minute drive. Shopping, restaurants and Connecticut attractions are nearby, including numerous options within walking distance of the hotel. Book your AAA 3-diamond Hilton Garden Inn Hartford South Glastonbury hotel stay online for the best rates guaranteed. ***** Everything. Right Where You Need It. *****

Location

Hilton Garden Inn Hartford South/Glastonbury
85 Glastonbury Boulevard, Glastonbury, CT
06033, United States

Hours

Reviews

4.3
939 reviews
5 stars
517
4 stars
289
3 stars
79
2 stars
27
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Nick and Josie.

Cleanliness

While some guests found the rooms clean and well-kept, others reported issues such as unclean rooms upon arrival and concerns about cleanliness in common areas.

Service Issues

Several reviews highlighted poor service experiences, including unhelpful front desk staff and unresolved issues during stays.

Room Condition

Guests noted that while some rooms were clean, many felt the hotel was dated, with issues like peeling walls and outdated furnishings.

Location

The hotel is conveniently located near restaurants and attractions, which was appreciated by many guests.
  • SM
    SG Miller
    Nov 15, 2025
    5.0
    This was a trip south for the winter with our dog. I want a dog friendly hotel with an onsite restaurant close to the highway. This fit the bill and had good reviews. When we arrived the restaurant area was quite crowded. I think they had a group. Nice to see that it was popular. The room was a little dated but very clean and more than what we needed. My husband brought up dinner. He had a burger and I the chicken Cobb salad. Both very good. It was also in a good neighborhood with many restaurants and shops within walking distance which is so nice when you book online and arrive in the dark. Will definitely stay here again.
  • GJ
    greg juan
    Nov 1, 2025
    4.0
    Great hotel. Nick at the front desk gave excellent suggestions. Will be returning here again and recommend.
  • JJ
    Jacqi James
    Oct 29, 2025
    5.0
    Huge shout out to Nick and the cleaning crew for helping extend my stay. I forgot to change my reservation and was checkout but the team here definitely made my mistake an easy fix. Hilton heros don’t wear capes but they get the job done.
  • CF
    Crystal Freeze
    Oct 28, 2025
    2.0
    Room was ok, would have been nice to have a smart tv. No welcome packet in room. Fridge had someones leftover jar of mayonnaise in it. A bit dated. And the smell of weed in the hallway made me nauseous.
  • SS
    srev
    Oct 24, 2025
    1.0
    I would absolutely avoid booking here at all costs. I’ve never experienced service as horrendous as this, especially for the price I’m paying. I booked this place because I wanted to finally treat myself but I would’ve had better service at the motel down the street. To make a painfully long story short, book this place if you want no internet connection in your room, to have to talk to THEIR tech people for over an hour on the phone - going in circles and resolving nothing (hope you didn’t have dinner plans or a wedding reception to go to!), a room that clearly hasn’t been cleaned because why are someone’s keys literally at the foot of my bed upon entering?, and having to recount your hour long tech conversation with multiple staff hours later because I guess no one communicates about guest issues and the problem still isn’t resolved? At least Hazel the manager said she would “email someone” because “there’s nothing else they can do” for me! Really makes a guest feel cherished to hear that. Definitely come here if you want to have the absolute worse vacation for yourself.

Frequently Asked Questions About Hilton Garden Inn Hartford South/Glastonbury

What are the check-in and check-out times at Hilton Garden Inn Hartford South/Glastonbury?

Check-in is at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Hartford South/Glastonbury.

Is parking available at Hilton Garden Inn Hartford South/Glastonbury?

Yes, free self-parking is available for guests at Hilton Garden Inn Hartford South/Glastonbury.