Hampton Inn & Suites Hartford/East Hartford

4.3
1414 reviews

About

HotelHampton Inn
With more than 2,380 Hampton by Hilton™ hotels around the globe, it's easy for travelers to find us. And once they've found Hampton, they prefer to stay with us. Why? Our guests tell us they choose Hampton because of the tremendous value we offer; because they know what they'll get at Hampton with every stay, at every location; and because Hampton makes them feel appreciated. Making our guests happy makes us happy. Guaranteed™.

Location

Hampton Inn & Suites Hartford/East Hartford
351 Pitkin Street, East Hartford, CT
06108, United States

Hours

Reviews

4.3
1,414 reviews
5 stars
796
4 stars
395
3 stars
129
2 stars
45
1 star
49

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Room Condition

Several reviews noted that the rooms are clean but outdated, with some mentioning issues like uncomfortable beds and odd odors.

Amenities

Guests appreciated the complimentary breakfast and snacks, but some expressed disappointment with the limited options and quality.

Location

The hotel is conveniently located near downtown Hartford, but some guests felt the surrounding area lacked attractions and was not very walkable.

Hot Water Issues

Multiple reviews reported problems with inconsistent hot water availability, which was a significant concern for many guests.
  • 99
    9 9 9
    Dec 28, 2025
    5.0
    They need to up their breakfast game. They should offer a better variety of meats for the breakfast ie: Sausage, bacon, smoked salmon, along with some chopped fruit. This would leave a great impression to it's guests.
  • DD
    DR
    Dec 19, 2025
    3.0
    Pros: price, location, quiet overall, microwave & mini refrigerator in room. Room is bigger than expected so that's good. And no parking fee. Cons: Arguably the least comfortable bed I've come across & quite squeaky. Smell is odd in the room but you get used to it. Hot water takes 10 thousand years to heat up. But it works. Staff are ok
  • NN
    N Niemer
    Dec 16, 2025
    2.0
    room was noisy from heaters inside and outside the room. got cold quickly after turning it off. pool was freezing in december. staff was mixed. only thing i liked as the spacious room with a nice view and the convenient location but i found better value in the hilton hartford south
  • CH
    Crystal H
    Dec 14, 2025
    5.0
    I wanted to write this review for the staff they were AMAZING! The woman who checked us in yesterday afternoon is perfect for the front desk her energy is a whole vibe! The morning staff specifically the breakfast crew go above and beyond and are so helpful and friendly they made everything so easy and I wish I thought ahead to grab their names but either way they deserve the recognition! We booked a room for our daughter’s birthday weekend because she really wanted to go swimming and we really had a good time! The room itself was super clean (I’m the mom who goes in first just to disinfect everything) so that made setting up the room for her arrival so easy. I had little spa baskets set up for them, they went swimming, we had some food delivered and took a little walk in the snow when it started and then watched scary movies until we all finally fell asleep. Thank you all for the great stay!
  • IM
    iza maka
    Dec 10, 2025
    5.0
    Just wanted to share my experience with sales manager Angela C. She did an outstanding job! Professional, attentive, and highly effective — everything was handled smoothly and exceeded expectations after a third party booking person made a huge mistake for our group . Thank you Angela 👌🙂

Frequently Asked Questions About Hampton Inn & Suites Hartford/East Hartford

What types of payment methods does Hampton Inn & Suites Hartford/East Hartford accept?

The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.

Is there free parking available at Hampton Inn & Suites Hartford/East Hartford?

Yes, self-parking is available for free at the hotel.