Home2 Suites by Hilton Bristol

Reviews

• AB

  Alicia Bonito

  4 days ago
  5.0
  Stayed here early January 2025. The hotel is located in a quite area of bristol. But not to far from major attractions and main strip for shopping. This location was very accommodating I reserved a room online showed up at the front desk 20 minutes later. Check in was quick and friendly. Room and common areas were clean and spacious. Staff was friendly ann courteous. My stay was on a weekday they have free breakfast down in the lobby. It was a good spread and it was ready on time for 6AM. Check out was seamless. To go up in the elevator you need a key card. So it was very secure. The room had a full side refrigerator, microwave, dishwasher, kitchenette area! Fully stocked with dishes. I will definitely be staying her again.
• JT

  JL TG

  6 days ago
  5.0
  One of my favorite chains under Hilton. The room set up is good, with kitchen. There is a rec room with pool table, the kids had a great time. I’m not crazy about the breakfast selections though, but it does have the essentials like bagel waffle cereals and etc.. we had to go next door to double tree to use the pool, but the kids didn’t mind. Overall a good place to stay.
• MK

  Melanie Kollman

  Nov 24, 2025
  5.0
  After a few recent disappointing stays at other Hilton properties, this hotel was a welcome change. It was clean, well maintained, and the staff was ready to help. There were a couple hiccups; the digital keys were not working necessitating a trip to the desk to get key cards, and one of the two elevators did not work during our stay.
• KP

  K P

  Nov 4, 2025
  3.0
  Nice newer hotel with clean rooms. Plenty of parking in the back. The biggest disappointment with this hotel was breakfast. Not only was it mediocre at best, most of the glasses for the juice looked dirty.
• SB

  Sarah Bear

  Oct 27, 2025
  1.0
  *PET OWNERS BEWARE* We had numerous issues with this hotel. They advertised online as a $75 pet fee for the first 1-4 nights. I travel a lot and this is pretty standard at most hilton brand hotels, however upon checking in here they advised it is $75 PER PET. I instantly questioned it and they told me they can set their own rules outside of what Hilton does cause they're independently owned....???? Whole story didn't make sense to me but I was told I could talk to a manager about it in the morning. That night I took my dogs for a walk around the building. There really isnt much area for pets to even do their business and on the walk around the building I had to pull FOUR dead poisoned mice out of my dogs mouth because they have mice poison bait all around the premises. Clearly there is a mice problem which many deal with in new england this time of year, BUT you need to be responsible with using posion and stay on top of the mice clean up OR do not advertise as pet friendly. My dog could have died if he swallowed those mice. This wasn't even just a one time thing. 4 mice the first night and then 2 the next morning. I took a picture for proof. To be fair, the manager did a decent job when I spoke with her the next morning and told her about the mice and issues with the pet fee. She acknowledged the fee advertised incorrectly, refunded me, and notified maintenance about the mice. She handled it so well that I wasn't even going to leave this poor review until...I got home and checked my bank account to find that after I checked out, paid, and left they went and charged ANOTHER pet fee!!!! Absolutely unreal. I called and was told the manager will be in Wednesday. Not good enough. I called corporate and got my refund and left a terrible review with them too. I've been such a loyal hilton customer for so many years between personal and business travel. I've had years I've reached gold and diamond status. I always recommend hilton brand hotels. For me to leave this review, they really really messed up. So many serious concerns from the health and safety of pets on that premises to double charging/over charging. Hope you guys figure it out cause the rooms are actually really nice and I was excited to hear of a Home2 going in so close to where I go to visit family.

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