Business Details
About
HotelDoubleTree
Daily Resort Charge includes: Valet or self-parking; guest internet access; guest shuttle; ski, boot, and bike storage; sunscreen; 30% off ski and bike rentals; 10% off off-site leisure activities; $15 off massage.
Situated close to the spectacular Vail Mountain, Highline Vail - a DoubleTree by Hilton is a stylish new hotel with a “Mountain Modern” design, all natural stone interiors and wood accents. Less than two miles from Vail Ski Resort and a short distance from other area ski resorts, we offer a free shuttle service to the mountain, making it easy for guests to enjoy the magnificent outdoor activities that the area has to offer. Hire equipment from our onsite ski rental shop, hop on the shuttle, and before you know it you’ll be slaloming down those stunning white slopes. Ford Park and the Gerald R. Ford Amphitheater are just two more of the top attractions near our Vail, CO hotel. After an exhilarating, action-packed day, retire to a warm and inviting guest room or suite. Each room offers home comforts and modern features including complimentary WiFi, an LCD TV and live edge wood desk. Should you require even more space, choose a suite with separate living area and kitchen. Upgrade for a higher floor room with private balcony. Stop by Westside Café, serving casual, American classics for breakfast, lunch and dinner. Tantalizing Mexican fare is on the menu at Casa Mexico, or, if you prefer a relaxing drink and a light snack, our Lobby Bar is open daily. Accommodating up to 100 guests, our beautiful ballroom is ideal for weddings, while small business meetings can be held in our meeting room or Executive boardroom. Other wonderful facilities include an outdoor heated pool and hot tub, patio with fire pits, 24-hour fitness center and onsite massage treatment rooms.
Location
Highline Vail - a DoubleTree by Hilton
2211 N Frontage Rd, Vail, CO
81657, United States
Hours
Reviews
4.2
1,003 reviews
5 stars
651
4 stars
145
3 stars
57
2 stars
54
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Sergio, the bartender, received numerous accolades for his exceptional service, friendliness, and drink-making skills. Other staff members, including Bree and Mark, were also praised for their helpfulness and professionalism.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty sheets, mold in bathrooms, and unclean common areas, indicating a need for improved housekeeping.
Location and Amenities
The hotel is well-located with convenient shuttle service to Vail, and guests appreciated amenities like the heated pool and hot tub.
Mixed Front Desk Experience
While some guests had positive interactions with front desk staff, others reported poor service and communication issues, suggesting inconsistency in front desk performance.
- RPRashida PowellDec 28, 20255.0Sergio was the best bartender I’ve seen in a long time! The hotel was great but Sergio at Pivot 62 was the cherry on top.
- SVSergey VasylchukDec 25, 20255.0Solid hotel all around. Clean rooms, good quality throughout, and very friendly, helpful staff. Gym and jacuzzi are in great shape and perfect after skiing. Lobby and common areas are cozy and well maintained. The ski room is super convenient. Heated boot storage makes a real difference—gear is always dry and warm, which makes mornings easy and comfortable. Shuttle runs every ~15 minutes and is way better than dealing with driving and parking around Vail. Fast, reliable, no stress. Very satisfied with the stay. Will definitely come back next season.
- NANatalie AcostaDec 14, 20253.0Location was in a perfect area! As a gold member you are given complimentary waters at every Hilton and they would not give it without an issue every time. Also, I saw it advertised it had complementary breakfast like all double trees do but this one does not fyi. The water pressure is also a bit of an issue as the sink kept exploding on us but we are in very high altitude. Overall it was an ok stay and does have great amenities for skiing.
- DADavid ADec 13, 20251.0The front desk experience was disappointing to say the least. The staff member was not warm and lacked basic communication skills - at one point, he walked away while helping us to assist other people and never came back. It felt incredibly disrespectful. The rooms are also a bit tired and could use a refresh. Management needs to address the attitude of the front desk team immediately.
- MLmatthew lehmanDec 9, 20254.0I want to start off by saying I would have gave 5 stars. Unfortunately I had to interact with Ryan at the front dest. Another down fall was not having running water in the morning, but I do understand things happen. I will say Sergio at the bar was fantastic. He was on top of things and was a delight to interact with. The same for who checked me in. Unfortunately I don't remember his name but he had a australian accent. The rooms are very welcoming and comfortable. They could use a little love but nothing major to complain about. The heated pool and hot tub are a amazing retreat after a long day in the snow. For the area you can't beat the price with a free buss and parking.
Frequently Asked Questions About Highline Vail - a DoubleTree by Hilton
What time can I check in and check out at Highline Vail - a DoubleTree by Hilton?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at the hotel, and is it free?
Yes, self-parking is available for free at the hotel.
Does Highline Vail offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas and through public internet terminals.
Are pets allowed at Highline Vail - a DoubleTree by Hilton?
Yes, both cats and dogs are welcome as pets at the hotel.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, and mobility accessible features.
Are there any restaurants available within the hotel?
Yes, the hotel has four restaurants including Westside Café and Casa Mexico, serving American and Mexican cuisine respectively.
What recreational facilities does Highline Vail offer?
The hotel features an outdoor heated pool, hot tub, 24-hour fitness center, onsite massage treatment rooms, and kid-friendly activities.
How can I get to Vail Ski Resort from the hotel?
The hotel provides a free guest shuttle service to Vail Ski Resort, which is less than two miles away.
Where can I rent ski or bike equipment near the hotel?
Charter Sports Ski and Snowboard Rentals is nearby, offering both ski and bike rental services.
What nearby dining options are available outside the hotel?
Nearby dining includes Pivot 62 for American and pizza, Del Toro Mexican Cuisine for Mexican and seafood dishes, and Nudoru Ramen Bar for Asian cuisine.