Hampton Inn & Suites Silverthorne

Reviews

• PJ

  Phil Johnson

  Nov 9, 2025
  4.0
  Jon at the front desk was amazing I might have left to a different hotel if it wasn’t for him. He was great with my son and helped him make a pizza in the lobby microwave. Thanks Jon great service!! The hot tub was great
• MS

  Meri S

  Nov 6, 2025
  1.0
  This is one of the worst stays I have had in summit county. I stayed 3 nights. On the morning after my first night they decided that they were gonna test the fire alarm so that was on going all day. And I get that is one thing that should be tested for obvis reasons but we were given no warning before hand and if it was scheduled then it seems like the right thing to do is at least inform your guests so they can adjust their plans ect. Secondly the hot tub was as cold as the pool. Again no information was provided to us that the hot tub was not working or anything there were no sign no barriers just a cold hot tub like the pool felt warmer. So disappointing. And there was no microwave in the room. I have stayed here before and not had a microwave in the room, but not this time. My stay here was so bad I don’t think I’ll be staying here again when I’m up in Silverthorne.
• TS

  Thad Scholl

  Oct 23, 2025
  5.0
  Quite comfortable room with Great views. Check in was quick and easy and the front desk lady who checked us in was very pleasant and professional
• RE

  Rajaa Eloualidi

  Oct 22, 2025
  1.0
  🚨🚨🚨‼️ Extremely Disappointing Experience for a Frequent Business Guest I stay at the Hampton Inn & Suites in Dillon every other week for work and have always tried to give this place a fair chance, but the experience has gone downhill. The Peloton bike and all gym Equipment in has been down for months. It’s an easy fix — all they need to do is call Peloton customer service to reconnect the Wi-Fi for the bike and reconnect the other equipment — yet they refuse to handle such a simple task. Only one elevator is working for the entire hotel, which causes long wait times, especially in the mornings when everyone is checking out or heading to work, and again in the evenings when guests return. For a property at this price point, that’s unacceptable. The cleanliness is not what it used to be, and the front desk staff are often short, rude, and unprofessional. They seem untrained and unable to answer even basic questions. When I asked for local information or a hotel info binder, I was told none existed. The staff also have little to no knowledge about nearby activities or the surrounding area, which is surprising for a hotel in such a popular location. I’ve spent over $1,500 for 5 days here for work stays, expecting decent service and a comfortable environment — instead, I’ve found frustration. For business travelers like me who rely on consistency and professionalism, this hotel misses the mark completely. If management actually reads this, please contact me. Otherwise, I’ll be taking my business elsewhere — there are plenty of other hotels in the area that value recurring guests and take pride in their service.
• KG

  Kathy Grote

  Oct 11, 2025
  3.0
  Beware you will be charged for parking although it was not listed in my pre booked rate or mentioned at check in. They didn’t ask for a license plate number or even if I had a car. When I called later to inquire I was rudely told it’s listed under amenities deep in the website and they’ve done it for 5 years. I find this very slimy since there is no shortage of parking and it’s not in a city. Hot water for drinks was barely warm both nights. The second night I asked the front desk about it and she was nice and did bring out a new hot dispenser: One night there was a serious lack of hot water for a shower. The second day for breakfast there was zero hot food in the pans. I again asked the front desk and eventually more was brought out. Overall I just found serious lack of attention to detail: I will not be staying here again.

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