Staff experiences varied; some guests praised helpfulness while others reported rude interactions and poor service.
Cleanliness
Rooms were generally clean, but some guests reported issues with housekeeping and cleanliness in common areas.
Amenities
Guests expressed frustration over additional charges for breakfast and Wi-Fi, with many expecting complimentary options.
Room Comfort
Room comfort was mixed; some found beds comfortable while others described them as hard or outdated.
Location
The hotel is conveniently located near Denver and Red Rocks, but some guests found the surrounding area lacking in attractions.
JJ
Jim Jensen
Nov 8, 2025
5.0
Very nice and pleasant place to stay
GG
Genney Groesbeck
Oct 28, 2025
5.0
Room was really clean and spacious. Great view to a lake in the distance. Perfect location to everywhere we needed to go.
NC
Noah Curry
Oct 26, 2025
4.0
Overall this hotel was a good choice. The rooms were clean and ready when expected. Front desk service was great. Service during the night from the bar was a bit slow and.not very enthusiastic.
RR
Ryan
Oct 22, 2025
4.0
Overall the hotel is pretty decent. The bed isn't nearly as comfortable as I would have hoped. The biggest frustration is that this hotel looks to nickel and dime you to death throughout your entire stay. Sure, the room price isn't bad, but you have to pay for an extra dinner at the hotel. Plus you have to pay if you want breakfast. Plus if you want good Wi-Fi it's an extra $5 a day. And don't forget that if you want the complimentary a bottle of water, it's not complimentary, it's $3. This is why I usually stay at a Marriott, where you get all of these features and you don't have to pay extra for them. While the room was fine, all of these extra charges have inspired me to not stay at a Hilton next time.
BH
Bill Hackett
Oct 12, 2025
5.0
I have stayed at a number of Garden Inns, and a variety of other Hilton brands, as well. I have never been disappointed in the brand, but this one was certainly one of the better ones I have experienced.
Frequently Asked Questions About Hilton Garden Inn Denver/Highlands Ranch
What are the check-in and check-out times at Hilton Garden Inn Denver/Highlands Ranch?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel provide free WiFi?
Yes, free WiFi is available in public areas along with public internet terminals.
Are pets allowed at Hilton Garden Inn Denver/Highlands Ranch?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, free self-parking is available for guests.
What amenities does the hotel offer regarding fitness and relaxation?
The hotel has a free fitness center, an indoor pool, and a hot tub for guest relaxation.
Does Hilton Garden Inn Denver/Highlands Ranch offer room service?
Yes, room service is available at the hotel.
Are there any accessible features at the hotel for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible.
What nearby dining option can guests visit for American cuisine?
Guests can visit The Great American Grill, an American restaurant close to the hotel, for dining.
Is there a nearby school suitable for families staying at the hotel?
Yes, STEM School Highlands Ranch, a public high school, is located nearby which may interest families.
Are there any health and medical facilities near Hilton Garden Inn Denver/Highlands Ranch?
Yes, nearby facilities include Panorama Orthopedics & Spine Center, Panorama Wellness & Sports Institute, Sleep Center of Colorado, Braincode Centers, and Renew Health Center.