Best Western Plus Denver West/Golden

3.4
436 reviews

About

Hotel
Located in Golden,CO, the Best Western Plus Denver West/Golden is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Plus Denver West/Golden
15059 W Colfax Ave, Golden, CO
80401-4022, United States

Hours

Reviews

3.4
436 reviews
5 stars
155
4 stars
91
3 stars
58
2 stars
43
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, stained bedding, and unkempt bathrooms.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported poor service and lack of responsiveness to issues.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests finding the selection inadequate and items frequently running out.

Noise Complaints

Several customers noted significant noise disturbances from traffic and other guests, impacting their overall comfort during the stay.

Facility Condition

Guests described the hotel as outdated and in need of repairs, with issues such as broken elevators and inadequate maintenance.
  • MP
    Mandi Pfeiffer
    Nov 17, 2025
    1.0
    Nothing was good about this hotel. It was dirty & the bed wasn't very comfortable.
  • ZD
    Zach DiPaolo
    Nov 11, 2025
    5.0
    I am giving 5 stars because Ana gave us such exceptional service. :) thank you Ana! For a budget hotel, it is furnished well and kept clean. Great location too. They also weren't sticklers about stuff, which really goes a long way with me. I do believe I was in a renovated room. I was in 306, it was quite nice for the price point. If you're looking for a budget hotel with a great location, but still feels nice and clean inside, I would say this is a great choice. 👌
  • AC
    Aiden C
    Nov 3, 2025
    1.0
    This place is trash! How is this categorized as a hotel?! Definitely a motel-old one that got renovated kinda, more cosmetic tbh Hair everywhere in shower and on bedcovers, smells weird, ppl are loud-wall very thin, next to highway and you can hear cars, neighbors were partying till 3 am…
  • MC
    Meghan Coulter
    Oct 30, 2025
    5.0
    So much fun!!! They did a great job with fitting the demographic. Very clean. The breakfast at BW+ is always above my expectations.
  • CB
    C & S Baer
    Oct 26, 2025
    3.0
    Stayed 2 nights. We were in a pet friendly room. Happy they had that. The room was very tight. Bathroom was very small. Bathroom had cobwebs in a corner on the floor. Rug in the room was torn. Bed was comfortable. Air conditioner was plugged into floor and the hole was exposed. Everything on the surface looked tidy. Breakfast had a good variety of items however I had to continually ask the staff to bring out food because things were empty. She did not keep an eye on things but always brought food in a timely manner. Upon checkout I requested a receipt. The amount on the receipt was not what came out of my account. I just got off the phone with Best Western Plus and was informed that was the $25.00 deposit and would be refunded within 2-3 business days. I was not told this. No information on billing, website or anywhere on property. I said it would have been nice to know this in advance and explained it needs to be posted. The man at the front desk hung up on me. Will not book with this property again!

Frequently Asked Questions About Best Western Plus Denver West/Golden

Does Best Western Plus Denver West/Golden offer free breakfast?

Yes, the hotel provides free breakfast for its guests.

Is there a fitness center available at Best Western Plus Denver West/Golden?

Yes, a fitness center is available for guests at the hotel.