Feel re-energized with a stay at Tru by Hilton Denver Airport Tower Road. After a long flight, refresh in a small, efficiently designed room, perfect for a quick business trip or layover. Hop on our free shuttle to get around – our vibrant hotel is located less than 3 miles from the Gaylord Rockies Resort and Convention Center.
Start your day with free, hot breakfast, with healthy options, delicious waffle boats and tons of Tru toppings to choose from. Work out in the fitness center, chill out on the outdoor patio or enjoy a swim in our pool. Free tea, hot chocolate and LavAzza coffee are available 24/7 in the fun-filled lobby – and you can jazz up your drink with a variety of flavored syrups.
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms and unclean bedding.
Staff Attitude
Customer service experiences varied, with some guests reporting unfriendly or unhelpful staff, particularly at the front desk.
Shuttle Service Problems
Numerous guests experienced issues with the shuttle service, including long wait times and poor communication.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Convenient Location
Many customers appreciated the hotel's proximity to the airport and nearby dining options.
JW
Jaw Wingman
Jan 2, 2026
4.0
Breakfast is very good. Gym is clean. There is a small basketball court on the back side. The only downside is that it charges $15 for overnight parking. I am not sure if this is common for the hotels near the Denver airport. This is the first time I have to pay for parking at Tru when the location is quite off the downtowns or business centers.
LW
Lucia Wang
Jan 1, 2026
1.0
We were told there’s no room service unless requested, but this wasn’t mentioned when we first checked in. When we returned to our room, we found it hadn’t been cleaned at all. I tried calling the front desk, but no one answered, so I had to go downstairs and wait just to have my questions addressed.
MC
Min Young Choe
Dec 24, 2025
4.0
Google is wrong….
1. Hotel does charge $15 for parking.
2. EV chargers are out of order
Picked this hotel just for those 2 reasons. This will be the 1st and last time I stay here.
The staff is friendly.
GB
Greta Brower
Dec 22, 2025
2.0
I work in the hospitality industry so I know how important these reviews are to people. I would never stay here again. This hotel is part of a Stay to Play for Varsity cheer. We checked in and it wasn’t 100% clean. The bathroom floors were dirty and the soaps needed to be refilled. We also noticed the ceiling in the shower had a huge water stain. We told staff at the front desk but the guy was so robotic and didn’t seem to care we had problems. The bathroom door also wouldn’t stay open. Sure enough, the next morning, water started leaking from the shower ceiling. A big hole opened up. We asked to be moved. Thy made it seem like we were an inconvenience. No apologies, just “here’s your new room keys.” I asked to speak to a manager but nobody was onsite at 7 pm. Nobody ever followed up. All I can say is the breakfast was decent and location was convenient to restaurants and our venue.
ZC
Zacharia Clemons
Dec 10, 2025
2.0
This location does NOT have a pool table! I stayed here on the 4th of july and the only reason I had booked here was because of they advertised that they had a table. When I brought this to the clerks attention, stating that I wanted a refund, they could have been any less cooperative.
I recommend that you do not stay here.
Frequently Asked Questions About Tru by Hilton Denver Airport Tower Road
What time is check-in and check-out at Tru by Hilton Denver Airport Tower Road?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
Is there free breakfast available for guests?
Yes, complimentary breakfast with healthy options and waffle boats is available for free.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the property.
Does Tru by Hilton Denver Airport Tower Road provide airport shuttle service?
Yes, guests can use the free airport shuttle service offered by the hotel.
What amenities are available for fitness and recreation at the hotel?
The hotel features a free fitness center with elliptical machines, free weights, and treadmills, plus an indoor pool and a game room.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
Are digital or contactless services available at the hotel?
Yes, digital guest room keys and contactless check-in and check-out are offered for convenience.
What nearby hotels can guests consider for accommodation options?
Nearby hotels include Homewood Suites by Hilton Denver Airport Tower Road and Embassy Suites by Hilton Denver International Airport.
Which nearby restaurants can I visit before or after my stay?
You can dine at nearby restaurants such as Claim Bar and Restaurant and The Bistro, both offering American cuisine.
How can the nearby Denver International Airport and local transportation options help in reaching Tru by Hilton Denver Airport Tower Road?
The hotel offers a free airport shuttle service from Denver International Airport, making it easy for guests to reach and depart. Additionally, its proximity to the Denver International Business Center supports convenient business travel.