Hilton Garden Inn Denver Tech Center

Reviews

• SA

  Shayna Anderson

  Oct 27, 2025
  1.0
  I was traveling We stayed at this Hilton and had a terrible experience from start to finish. When you first walk in, the lobby looks nice and clean, but that’s where it ends. Our room was on the third floor right next to the exit, and we never felt safe. The hotel allows DoorDash drivers to come all the way up to guest floors and even deliver directly to rooms, which made us uncomfortable since anyone could walk through without being stopped. The entire third floor ,including our room, smelled like a sewer. The elevators were filthy, with cigarette burn marks on the walls, broken buttons, and trash left behind. The floors throughout the hotel were covered in dirt and debris. Our bathroom was disgusting: there was hair in the shower, urine on the toilet when we arrived, and even holes in the ceiling. For a Hilton property, this was extremely disappointing and not what we expected. We will not be staying here again and wouldn’t recommend it to anyone looking for a clean or safe hotel experience.
• NA

  Nicole Anderson

  Oct 27, 2025
  1.0
  PLEASE READ BEFORE BOOKING! I'm sad to write this review, but I want to warn others who decide to stay at this Hilton. last weekend, I was traveling with my two children to a tournament in Colorado. We chose this hotel because Hilton is known for great customer service, clean rooms, and an overall great experience. We stayed only two nights. On the second night, between 7:30 PM and 6:00 AM, our car was broken into. It was parked directly in front of the front doors where cameras were clearly visible, and there were two lit lamp posts in the parking lot next to our car. The sign that said Hilton Honors was posted, and as a Hilton Honors guest, I would have expected more compassion than what I received. When I went inside to report the break-in, the front desk clerk said his manager had been notified and was on their way. I then called the police to file a report. They advised me they wanted surveillance footage because of the amount stolen. When I asked to see the footage, the manager abruptly cut me off and refused. He told me he wouldn’t show or release any surveillance footage and that if the police wanted to see it, they could contact him. He also said the cameras were so poor that they probably couldn’t even make out a license plate. As I started to cry and asked for help, he continued to insist it wasn’t his problem and dismissed me. I then told him to check me out because their service was so terrible. I’ve never been treated so badly. My husband is at home with stage four cancer and couldn’t travel with me. I felt like the clerk took advantage of my distress to make me feel worse. The point of this review is that even though there are cameras and surveillance, they told me it’s not their problem and no footage will be shared with guests. If your car is broken into, you might as well just accept it because they won’t help. I had to drive back to Utah without a window. I asked if they had any cardboard I could use to cover the hole, and again, the manager said that’s not their problem and they can’t provide it. I packed up my suitcases and left. I went to a local Home Depot, where a clerk saw I was upset, asked how she could help, and took me right to the cardboard and duct tape section. She helped me fix my car, gave me a hug, and told me everything would be okay. She mentioned that this wasn’t normal for Denver and hoped I’d come back and give the city a second chance. This Home Depot clerk exemplifies exceptional customer service. Meanwhile, this Hilton not only allowed my privacy to be violated but also dismissed my concerns and refused to help. I hope that @hilton or @hiltonhonors customer service rep will review this and see that MICHAEL RONEY, Front office manager at the Denver Tech Center is not someone that you want leading your customer service.
• IS

  Isaac Schroeder

  Oct 20, 2025
  5.0
  The new renovations are beautiful! Kelly and her team are exceptionally professional and a pleasure to meet with. The meeting space was perfect for our meetings.
• NS

  Nadi Sha

  Oct 15, 2025
  1.0
  I know exactly where we stayed and have the proof. So please stop lying on top of everything! I would give 0 star if that was an option! Very disgusting place! We found cochroaches in our room, alot of them all over. It was very late in the night when we arrived there and so had no other choice but to just switch room. The reception girl said she would refund our stay for the inconvenience but no refund still. I do not recommend to stay here if you dont want extra guests coming back home with you in your suitcases.
• DF

  Dustin Ferguson

  Oct 12, 2025
  1.0
  Hotel is very clean, well-maintained and staff is friendly. However, the hotel has some serious flaws. Internet is incredibly slow throughout the property. I was getting 1 mbps download and 1 mbps upload. I asked hotel to please look into internet issue and nothing was done. They also charge you $20 per day for parking! ($18 + fees, ends up being about $20). Add the fee to the room charge and be transparent about it. Don't try to swindle people by making guests use a junk phone app to pay their parking fee. It was unclear whether the app was even working, so I had the burden of worrying whether my vehicle would be towed or not. Secondly, don't charge people for bottles of water in their room........We are talking $1 worth of cost here. Just leave the bottle water out of the room. Third, the PTAC heating/AC unit in my room rattled and was not maintained well. Fourth, the weight room was reportedly 'under construction', so they were missing 80% of the equipment. All in all, a clean hotel, but very stingy management. For the price, I honestly would stay somewhere else. Update: A month later I realized they tried to charge me $32.74 for breakfast, even though it was included in my pre-purchase. This is very shady practice. Stars went from 2 to 1 now. I will never stay here again. Make sure to check your credit card statement for incorrect charges.

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