Business Details
About
Hotel
Centered in downtown Denver, we’re a short walk from local shopping and dining. Coors Field is a mile away and we're three blocks from the 16th Street Mall. The Colorado Convention Center, Ball Arena, and Empower Field at Mile High are within 10 minutes. Enjoy our indoor pool, fitness center, and daily free hot breakfast. Free WiFi is included.
Location
Hampton Inn & Suites Denver-Downtown
1845 Sherman Street, Denver, CO
80203, United States
Hours
Reviews
4.2
1,364 reviews
5 stars
719
4 stars
364
3 stars
142
2 stars
53
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including stains on bedding and bathrooms, and some found biohazards in their rooms.
Customer Service
Customer service experiences were mixed; while some staff were praised for their helpfulness, others were criticized for rudeness and lack of training.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Location
The hotel is well-located in downtown Denver, making it convenient for guests to access various attractions.
Parking Issues
Guests frequently mentioned the high cost of parking ($45 for valet) and difficulties with parking availability.
- AMAleen Martinez5 days ago5.0I was happy with this location parking was convenient and the rooms are clean and didn't stink. The staff was very kind and helpful
- IVIsaac VanHaverbekeNov 15, 20253.0The delta between the photos of this place and the actual appearance probably overlap with False Advertising laws in some states. Also, that sign on the elevator about it being remodeled is probably a lie given the almost one year history of reviews of it being out of service. Either way, they had better finish remodeling it soon because the doors on the other one seemed like that were really struggling to open. The only parking option the hotel has is valet parking, but they can’t drive stick, so if your car is a manual, you’ll be paying full price to park it yourself (but they still need to hold onto your keys for you?) Room was clean enough, though less than half the electrical outlets were accessible and functional. Bathroom was clean, water got hot.
- DFDouble J T FamilyNov 15, 20251.0Bad hotel , bad customer service... the guy would not give refund even though the room was dirty and they threatened to take my dad's car. I will be talking to management on Monday and left sales office a message. My dad didnt stay the night in the hotel and left immediately they should offer something..
- NANicholas AnsloanNov 11, 20253.0I’ve stayed at this hotel 4-5 times over the last many years whenever I’m in Denver and I believe the hotel has gone down in quality. The fixtures are starting to show their age. Stained carpets, broken window letting in cold air and noise of downtown Denver, clogged sink that caused a disgusting smell to fill up the whole bathroom, rusting bathroom fixtures, door misaligned so bad it made a noise so bad it hurt my ears and was hard to open. After reading the other reviews, I see the elevator has been broken for quite some time now and it’s still broken now. I wouldn’t have left a review but service was upsetting. We asked about changing rooms due to the noise from the window and sink but didn’t want to pack up again to unpack again so the front desk offered to just have maintenance unclog the sink. They promised they would but didn’t. Towards the end of the stay the clog’s smell was so bad it was spreading through the whole room. The rest of the hotel is great. Fitness center is above average, breakfast is the average Hampton Inn’s great assortment of pretty good food, bed is acceptable, and I love the free cookies! Some updates are necessary and maintenance needs an upgrade.
- JKJessica KeseyNov 10, 20255.0Crystal the front desk is the one of the Bus customer service representative I’ve ever experienced. This is the cleanest, hotel, the best cookies and overall service and amenities. And the hot tub and pool are amazing
Frequently Asked Questions About Hampton Inn & Suites Denver-Downtown
What accessibility features does Hampton Inn & Suites Denver-Downtown offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included with a stay at Hampton Inn & Suites Denver-Downtown?
Yes, the hotel provides a free buffet breakfast for all guests.
Does Hampton Inn & Suites Denver-Downtown have a fitness center?
Yes, a fitness center with free access, including elliptical machines, free weights, and treadmills, is available for guests.
Are pets allowed at Hampton Inn & Suites Denver-Downtown?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Denver-Downtown?
Check-in starts at 3:00 PM, and check-out is by 11:00 AM.
Is parking available at Hampton Inn & Suites Denver-Downtown?
Yes, parking is available including valet parking services.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including in public areas and public internet terminals.
Are there eco-friendly practices at Hampton Inn & Suites Denver-Downtown?
The hotel participates in energy conservation programs, uses energy-efficient lighting, water-saving fixtures, compostable food containers and cutlery, and has recycling and donation programs.
What nearby places can guests visit around Hampton Inn & Suites Denver-Downtown?
Guests can visit the 16th Street Mall just three blocks away for shopping and dining, Coors Field about a mile away for baseball games, and the Colorado Convention Center, Ball Arena, and Empower Field at Mile High within 10 minutes.
How can guests use nearby places like Hampton Inn & Suites Fitness Center and local attractions?
Guests can complement their hotel fitness experience by visiting the Hampton Inn & Suites Fitness Center nearby. Additionally, after business or leisure activities, guests might explore local art at Arthouse Design or stop by Emily's Barbershop and Salon for personal grooming.
What legal and professional services are accessible nearby Hampton Inn & Suites Denver-Downtown?
Various legal services, including bankruptcy, employment, family, and criminal defense law, are available nearby with offices like David C. Hoskins - Attorney at Law, McNamara & Shechter LLP, and Ari B Gould Law Offices. Corporate offices such as Hero Design Studio and Juice Communications are also close by, making it convenient for business travelers.