Hampton Inn & Suites Denver-Downtown

4.2
1378 reviews

About

HotelHampton Inn
Centered in downtown Denver, we’re a short walk from local shopping and dining. Coors Field is a mile away and we're three blocks from the 16th Street Mall. The Colorado Convention Center, Ball Arena, and Empower Field at Mile High are within 10 minutes. Enjoy our indoor pool, fitness center, and daily free hot breakfast. Free WiFi is included.

Location

Hampton Inn & Suites Denver-Downtown
1845 Sherman Street, Denver, CO
80203, United States

Hours

Reviews

4.2
1,378 reviews
5 stars
725
4 stars
368
3 stars
143
2 stars
53
1 star
89

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests reported issues with cleanliness, including stained bedding and bathrooms, and some even mentioned bug infestations.

Staff Service

While some staff members received praise for their helpfulness and friendliness, others were criticized for rudeness and poor customer service.

Amenities

Guests expressed disappointment over the lack of advertised amenities, such as a hot tub, and issues with the pool being too cold and overly chlorinated.

Maintenance Issues

Numerous reviews highlighted ongoing maintenance problems, particularly with broken elevators and plumbing issues.

Parking Concerns

Valet parking was noted as expensive, and guests faced challenges with parking availability and costs.
  • JJ
    JEC
    Jan 3, 2026
    3.0
    While we had some hiccups during this visit, the staff were all excellent, night and morning. I would say overall, preventative maintenance is what is bringing this location to a 3, instead of 4 star (rust, stain on the wall, etc.), plus some lack of detail (shampoo/soap not all faced in the same direction for example). During our staff one or two elevators were down and from what we saw, the staff and guest elevators are one and the same. This hotel has a nice sundries selection and the breakfast that is included is of great value and variety, to include fresh fruit, yogurt, oatmeal, assorted breads, cereals, and hot items pictured. Keep in mind that you are located close to downtown, though not in direct heart, and because of this street noise will make it into rooms-it is what it is, but truly didn’t keep us up. All parking is uncovered, valet and self, and located on the sides of the building. A small area in front of the hotel is simply for unload/load.
  • HS
    Heejun Shin
    Jan 1, 2026
    4.0
    객실이 넓고 깔끔하고 쾌적하고 좋습니다. 무료조식이 있으며, 위치도 다운타운내로 아주 좋습니다. 전반적으로 아주 만족스러웠으나, 새벽에 체크인을 해서그런지 직원분께서 조금 무뚝뚝하셨었던 기억이 있네요.
  • VC
    Victor Cerabone
    Dec 29, 2025
    1.0
    The pool an elevators and broken and from other reviews this is not a one off but a constant issue. We had to deal with parties and loud music each of the nights of our stay. The lobby was cold. Overall a poor experience which will make me rethink stay at Hampton Inn,s in general.
  • EG
    Elizabeth Goodman
    Dec 23, 2025
    5.0
    Very Clean and Quiet Hotel. Employees were Great & Valet took Good Care of our New Truck!! Breakfast was very Good. I had Surgery, so I felt very Comfortable there!! Thank you for a Positive Stay.
  • SG
    Stephanie Guerena
    Dec 16, 2025
    4.0
    The rooms are fine. I think k they are in the process of renovating which will be great. We stay at this hotel when visiting Denver for Broncos games. The breakfast is fine, the service is very good and the location is ideal for us. Valet parking is expensive, but Jarrett M is exceptional! The only reason we are willing to pay for valet parking is the service we receive from Jarrett M.

Frequently Asked Questions About Hampton Inn & Suites Denver-Downtown

What accessibility features does Hampton Inn & Suites Denver-Downtown offer?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is breakfast included with a stay at Hampton Inn & Suites Denver-Downtown?

Yes, the hotel provides a free buffet breakfast for all guests.