Centered in downtown Denver, we’re a short walk from local shopping and dining. Coors Field is a mile away and we're three blocks from the 16th Street Mall. The Colorado Convention Center, Ball Arena, and Empower Field at Mile High are within 10 minutes. Enjoy our indoor pool, fitness center, and daily free hot breakfast. Free WiFi is included.
Many guests reported issues with cleanliness, including stained bedding and bathrooms, and some even mentioned bug infestations.
Staff Service
While some staff members received praise for their helpfulness and friendliness, others were criticized for rudeness and poor customer service.
Amenities
Guests expressed disappointment over the lack of advertised amenities, such as a hot tub, and issues with the pool being too cold and overly chlorinated.
Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, particularly with broken elevators and plumbing issues.
Parking Concerns
Valet parking was noted as expensive, and guests faced challenges with parking availability and costs.
JJ
JEC
Jan 3, 2026
3.0
While we had some hiccups during this visit, the staff were all excellent, night and morning. I would say overall, preventative maintenance is what is bringing this location to a 3, instead of 4 star (rust, stain on the wall, etc.), plus some lack of detail (shampoo/soap not all faced in the same direction for example). During our staff one or two elevators were down and from what we saw, the staff and guest elevators are one and the same. This hotel has a nice sundries selection and the breakfast that is included is of great value and variety, to include fresh fruit, yogurt, oatmeal, assorted breads, cereals, and hot items pictured. Keep in mind that you are located close to downtown, though not in direct heart, and because of this street noise will make it into rooms-it is what it is, but truly didn’t keep us up. All parking is uncovered, valet and self, and located on the sides of the building. A small area in front of the hotel is simply for unload/load.
HS
Heejun Shin
Jan 1, 2026
4.0
객실이 넓고 깔끔하고 쾌적하고 좋습니다. 무료조식이 있으며, 위치도 다운타운내로 아주 좋습니다. 전반적으로 아주 만족스러웠으나, 새벽에 체크인을 해서그런지 직원분께서 조금 무뚝뚝하셨었던 기억이 있네요.
VC
Victor Cerabone
Dec 29, 2025
1.0
The pool an elevators and broken and from other reviews this is not a one off but a constant issue. We had to deal with parties and loud music each of the nights of our stay. The lobby was cold. Overall a poor experience which will make me rethink stay at Hampton Inn,s in general.
EG
Elizabeth Goodman
Dec 23, 2025
5.0
Very Clean and Quiet Hotel. Employees were Great & Valet took Good Care of our New Truck!! Breakfast was very Good. I had Surgery, so I felt very Comfortable there!! Thank you for a Positive Stay.
SG
Stephanie Guerena
Dec 16, 2025
4.0
The rooms are fine. I think k they are in the process of renovating which will be great. We stay at this hotel when visiting Denver for Broncos games. The breakfast is fine, the service is very good and the location is ideal for us. Valet parking is expensive, but Jarrett M is exceptional! The only reason we are willing to pay for valet parking is the service we receive from Jarrett M.
Frequently Asked Questions About Hampton Inn & Suites Denver-Downtown
What accessibility features does Hampton Inn & Suites Denver-Downtown offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included with a stay at Hampton Inn & Suites Denver-Downtown?
Yes, the hotel provides a free buffet breakfast for all guests.
Does Hampton Inn & Suites Denver-Downtown have a fitness center?
Yes, a fitness center with free access, including elliptical machines, free weights, and treadmills, is available for guests.
Are pets allowed at Hampton Inn & Suites Denver-Downtown?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Denver-Downtown?
Check-in starts at 3:00 PM, and check-out is by 11:00 AM.
Is parking available at Hampton Inn & Suites Denver-Downtown?
Yes, parking is available including valet parking services.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel, including in public areas and public internet terminals.
Are there eco-friendly practices at Hampton Inn & Suites Denver-Downtown?
The hotel participates in energy conservation programs, uses energy-efficient lighting, water-saving fixtures, compostable food containers and cutlery, and has recycling and donation programs.
What nearby places can guests visit around Hampton Inn & Suites Denver-Downtown?
Guests can visit the 16th Street Mall just three blocks away for shopping and dining, Coors Field about a mile away for baseball games, and the Colorado Convention Center, Ball Arena, and Empower Field at Mile High within 10 minutes.
How can guests use nearby places like Hampton Inn & Suites Fitness Center and local attractions?
Guests can complement their hotel fitness experience by visiting the Hampton Inn & Suites Fitness Center nearby. Additionally, after business or leisure activities, guests might explore local art at Arthouse Design or stop by Emily's Barbershop and Salon for personal grooming.
What legal and professional services are accessible nearby Hampton Inn & Suites Denver-Downtown?
Various legal services, including bankruptcy, employment, family, and criminal defense law, are available nearby with offices like David C. Hoskins - Attorney at Law, McNamara & Shechter LLP, and Ari B Gould Law Offices. Corporate offices such as Hero Design Studio and Juice Communications are also close by, making it convenient for business travelers.