Embassy Suites by Hilton Denver Downtown Convention Center

4.2
3443 reviews

About

Hotel
The Embassy Suites Denver – Downtown/Convention Center hotel, celebrated as one of the 'Top 25 US Hotels' by TripAdvisor in 2013, is perfect for business or pleasure. Stay at this gateway to Denver's thriving downtown scene. Proudly displaying a contemporary and modern convention venue, our LEED™-certified hotel is within walking distance of the best local attractions in the downtown Denver area. Relax in a classic two-room suite with a spacious living area. Enjoy comfortable, home-like amenities such as two 32-inch flat-screen HDTVs, video game systems, microwave, coffeemaker and a mini-fridge. Accessible rooms are also available. Kick off your day with a complimentary cooked-to-order breakfast. Chat with other guests and enjoy a variety of beverages and snacks at the complimentary Evening Reception. Guest can also enjoy Dine in Elements Restaurant and Bar, where classic American food is served up in a comfortable, relaxed atmosphere, or even order Room Service. Take advantage of the 24-hour fitness facility or relax in the indoor swimming pool. Massage services are available for guests who want to immerse themselves in intense relaxation and stunning mountain surroundings. Host your social event or business meeting in one of our 14 dynamic venues. Host a large reunion or banquet for up to 650 guests in the Silverton Ballroom, or hold an intimate meeting in Aspen A on the third floor. High-speed WiFi internet is available in your suite for a small fee, or use complimentary internet access in our 24-hour business center. Explore the city from the Denver Light Rail System, located a few steps from the hotel. Our welcoming staff will be happy to help book transportation or consult you on the best way to get to the local attractions.

Location

Embassy Suites by Hilton Denver Downtown Convention Center
1420 Stout Street, Denver, CO
80202, United States

Hours

Reviews

4.2
3,443 reviews
5 stars
1,991
4 stars
830
3 stars
296
2 stars
132
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were frequently praised for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.

Breakfast Quality

The complimentary breakfast received high marks for its variety and quality, particularly the made-to-order omelets.

Room Cleanliness

Many reviews highlighted the cleanliness of the rooms, although some noted issues with maintenance and outdated fixtures.

Location

The hotel’s central location near the convention center and downtown attractions was consistently appreciated by guests.

Parking Issues

Guests expressed frustration over high valet parking fees and the lack of alternative parking options.
  • KK
    Key
    1 day ago
    3.0
    I had kind of a bad experience in Denver but the happy hour seemed to make the trip a little better the server vanessa was really a ray of sunshine
  • MS
    marissa sterrett
    3 days ago
    1.0
    Make sure you lock down your hotel room door latch!!! The hotel venue was nice. However, I was disappointed when I arrived at the hotel I checked in and got to my room 1916. I had locked the door with the door latch. I was settling into my space and turn on the tv and a male employee opened the door. i was mortified and frightened as i was not expecting this to happen. Luckily the door latch prevented him from coming into the room. I did not allow him to come in. I asked him what he was doing and i don't think he could speak english. he had a cart with sodas. and i said, "no i don't want anything." "why did you barge into my room?!" he did not answer me. following that i said, "don't ever do that again, you need to knock!" The next morning i checked out of the hotel. The shower was a bad experience, the tub was clogged and water was not draining. I took a shower and stood in a tub that had standing water that would not drain. it was so gross. I told the front desk and all she said was.. "ok i will let engineering know. " that was it.
  • TR
    Trish Rodriguez
    Nov 14, 2025
    5.0
    I had such a great experience at this hotel thanks to the amazing front desk staff. I was feeling pretty under the weather and also having trouble with the hot water in my shower. The front desk agent didn’t just brush it off—she personally came up to my room to check the issue herself. When she realized it would take a little time to fix, she went completely above and beyond. A short while later, she showed up with a thoughtful care bag filled with Gatorade, NyQuil, Advil, and everything I needed to feel better. It was such a kind and unexpected gesture, especially when I wasn’t feeling my best. Her compassion and customer service truly made a difference in my stay. I’m so grateful and would highly recommend this hotel to anyone looking for a place that genuinely cares about its guests.
  • JR
    Jill Ramsey
    Oct 29, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Embassy Suites is truly one of my favorite places to stay in Denver! From the moment I booked, everything was smooth and welcoming. Alexis, who helped me with my reservation, was absolutely amazing—friendly, and went above and beyond to make sure everything was perfect. The level of hospitality from the entire staff is top-notch. Every stay feels comfortable and cared for. I’ll definitely be returning!
  • JB
    Julia Breitberg
    Oct 24, 2025
    1.0
    Had to cancel a few hours after their cancellation deadline and called the hotel to do so. They did a late cancel and I asked if they were going to charge me full price for the room or if I could still get a refund. They put me on hold only to come back and say the manager will call me back. Never got a call back or an email or anything, other than the charge on my credit card for the full (exorbitant) price of $276 for one night. Had I known I was going to be charged, I would have gone, sick or not, and spread my germs there. When I called again and finally talked to the manager, she was extremely unhelpful and said she could do nothing. Guess where I will be staying from now on? NOT THERE! There isn't a way to reply to the owner's comment, so I am adding the comment here. I have called that number you provided and they can't help, so please suggest another way. Thank you!

Frequently Asked Questions About Embassy Suites by Hilton Denver Downtown Convention Center

What are the check-in and check-out times at Embassy Suites by Hilton Denver Downtown Convention Center?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is parking available at the hotel?

Yes, parking is available and valet parking services are offered.