DoubleTree by Hilton Hotel Denver

Reviews

• SN

  Steve Nakata

  Dec 22, 2025
  1.0
  UPDATE: The hotel did credit the $30 F&B but is saying the $4 overcharge is not the case, even though the front desk clerk confirmed the price of two of the items as $5 each at the time of purchase. Now they’re telling me that the items are $7 each. 🤷🏻‍♂️ ————————— I asked the front desk clerk whether the snacks at The Shop next to the front desk were covered by the daily Food & Beverage (F&B) allowance for elite members. The clerk indicated that they were, and she confirmed that the items I had selected totaled $30. However, the draft invoice left under my door the next morning showed a charge of $34 and no F&B credit. I went to the front desk to point out the charge and what I was told the night before. The clerk told me that the previous night’s clerk shouldn’t have told me that the items were covered, but that they would credit the charge. However, upon checked out, another clerk told me that the manager declined to credit the amount and charged me for the snacks, which were also an overcharge of $4. Very disappointed with the bait and switch, especially after being told that the $34 charge would be credited to my account.
• JT

  Jesse Toby

  Dec 18, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ As a pilot, I spend a lot of time in hotels and airport-adjacent bars, and I can confidently say River stands out at the highest level. River is a true cocktail master—precise, consistent, and calm under pressure, the same qualities we value in the cockpit. Every drink is perfectly balanced and expertly executed, with zero shortcuts. As a manager, River runs the bar like a well-flown operation: organized, efficient, and welcoming. The atmosphere is smooth, professional, and reliable—exactly what you want after a long day of flying. River sets the standard for excellence and elevates the entire experience. This is hospitality you can trust every time you land.
• ZC

  Zachary Cook

  Dec 17, 2025
  3.0
  Our stay was overall okay. The exterior of the building was underwhelming and, for a DoubleTree, a bit disappointing. The surrounding area felt rougher than expected, and parking was very limited. That said, once you step inside, the lobby truly makes up for it—it’s absolutely beautiful and offers several great restaurants and bars, which was a highlight of our stay. Unfortunately, the room itself was mediocre at best. It felt dark and a bit dingy, though functional. The bathroom was the biggest drawback: there was black buildup in the grout, and the bathtub wouldn’t drain properly. A very friendly maintenance staff member did come up to address the issue, but it still prevented us from showering until the following morning.
• GW

  Garrett Woodman

  Dec 16, 2025
  5.0
  Some of the rooms are a little ragged and they all have the annoyingly loud air conditioning units below the windows that also allow light to shine through under the drapes since the air is blowing them around. That said, the staff that works here are all 5-stars. I stay here several times a year but also spend a lot of nights in some of the nicest hotels around the planet and the great folks that work at the mighty Dub Denver would fit in perfectly at those world class properties. The running joke in my cadre is that work might be the reason we come to Denver so often but the cookies are the reason we're at the Dub. Personally, I'm there because I love the people AND the cookies!
• BW

  Ben Wright

  Dec 16, 2025
  1.0
  Arrived at this hotel with high hopes: friendly staff, a beautiful lobby, and genuinely great free cookies. Unfortunately, everything went downhill the moment I stepped off the elevator and into a dark, dingy hallway straight out of a low-budget horror movie. The room itself somehow managed to be even more bleak—cold, joyless, and immediately uncomfortable. The first thing I noticed was the temperature. It was absolutely freezing. The thermostat was turned off, and the room was sitting at 54°F—in Colorado, in December. After a four-hour drive, I headed to the bathroom only to be greeted by a light that flickered for a solid 30 seconds before turning on, revealing brown stains in the bottom of the tub. Not exactly the relaxing welcome you hope for. At this point I figured, “Whatever, I’ve had worse.” I set the thermostat to 70° and tried to get some sleep. That turned out to be a mistake. Between paper-thin walls, highway noise, wind whistling through the window, and a heater that never shut off, sleep was nearly impossible. I eventually checked the thermostat again and realized the room was pushing 90+ degrees. The only solution was to shut off both heat and AC and ride it out. The next morning, staff reached out to ask how my stay was going. I explained everything. They offered to send maintenance, which I agreed to—though I wouldn’t be back until late that night. When I returned, the heat was blasting and the room was 93°F. Thanks, maintenance. Honestly, my one-eyed dog could’ve done better. I complained again and was offered another maintenance visit at 9 PM, which I declined. At that point, I gave up entirely. No heat, no AC—just raw-dogged the final night. Great cookies. Everything else? Not so much.

Frequently Asked Questions About DoubleTree by Hilton Hotel Denver