DoubleTree by Hilton Hotel Denver

Reviews

• CB

  Carla B

  Nov 13, 2025
  5.0
  This is my first visit in Denver, CO and stay at DoubleTree by Hilton. As soon as I walked into the hotel and approached the service desk, I was greeted & welcomed by a team of customer service reps. Matt & Edna were professional and had pleasant personalities. Matt & Edna went above and beyond expectations to resolve my questions and concerns. Matt without hesitation immediately addressed my question/concern. This was a very positive experience. I truly appreciate the top notch service that was provided! Once again, Matt thanks for your willingness to satisfy me by making me a happy customer/guest. I will definitely recommend this location to family & friends when visiting this area. The beds & pillows are comfortable, and air conditioner/heating unit works properly! The breakfast was good, it wasn’t the traditional buffet style. We were able to sit down and order from a menu. These type of positive interactions/ friendly customer services are needed more often in today’s society and the world would be a better place.
• MS

  MaryAnn Spicer

  Nov 7, 2025
  3.0
  Perhaps the myth about a full moon is true that things out of character can happen as in my previous room assignment being switched within hours unbeknownst to me. The folly that transpired led to a cascading of mishaps from the front desk. Yet, the saving grace and the reason for the three stars was the fabulous restaurant. The crowd was lively and “Will” my wait staff was efficient and very customer oriented. My vegan burger was exceptional and the house salad was fresh with all the trimmings. As a frequent traveler and “Diamond” member I expect a lot from the brand such as well trained professional staff at the front desk who know the drill given to such members. After traveling over seven hundred miles room mixups is unacceptable especially when there is no apology— frustrating— you bet. I also look for “Diamond” member parking slots— there is none. My suggestion is to take a few of the multitude of spaces and allow Diamond Members to have close parking just as you have clearly marked the handicapped spaces. In the meantime up the ante on new member training for the front desk adding to their professionalism.
• TP

  tracy p

  Oct 29, 2025
  4.0
  It was a nice place to stay at. Rooms were quiet and clean. Fridge didnt work the best but we only stayed one night so it wasnt a big deal. Only downer was when we checked in we were handed our room keys , that was it we had to ask about parking and he never told us the easiest, quickest way to our room. Or where ice machine or snacks were located
• RW

  Ron Woodlee

  Oct 24, 2025
  4.0
  Rooms were great with good hvac and shower. The view from our room included downtown and the mountains. Only issue is the parking lot is locked down like a compound and had a few "interesting" folks walking around even with the gates. Would go back if in town.
• HD

  H.K. Disharoon

  Oct 21, 2025
  5.0
  In all the hotels my husband & I have stayed in, The Doubletree by Hilton Hotel Denver, is by far the best hotel experience we have ever experienced. Friendly, knowledgeable and professional, the Staff went out of their way to be sure we had a pleasant stay, which we did. In particular, Meisha in Security went above and beyond to help us. I can’t say enough how we appreciate her and her help. She should get the “Employee Of The Year” Award. You won’t be disappointed staying here.

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