Business Details
About
HotelHilton Garden Inn
Off Highway 36, our hotel is located halfway between Boulder and Denver. We’re a five-minute drive from Interlocken Technology Park and FlatIron Crossing Mall. The University of Colorado Boulder is 10 miles from our door, and Broomfield Bay Aquatic park is under 15 minutes’ drive away. Enjoy our Garden Grill Restaurant and Bar, 24-hour fitness center, and heated indoor pool.
Location
Hilton Garden Inn Broomfield Boulder
576 Flatiron Blvd., Broomfield, CO
80021, United States
Hours
Reviews
4.1
236 reviews
5 stars
144
4 stars
39
3 stars
11
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported unfriendly or unhelpful staff, particularly at check-in, leading to a negative experience.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall stay.
Service Delays
Customers frequently mentioned long wait times for check-in and service, indicating a lack of efficiency in operations.
Room Comfort
While some guests appreciated the room quality, others reported uncomfortable beds and issues with room amenities.
Positive Experiences
Despite the negative feedback, there were also positive comments about the hotel's location, modern amenities, and some friendly staff members.
- RURobert UtchelJan 6, 20261.0Stayed here during Christmas and every staff member I encountered was incredibly rude. I understand it was the holidays, but as a Tharaldson Hospitality employee myself this was unacceptable service to the standards we are held to. The TVs were also not working the entire duration of my stay, which the staff were aware of but made no effort to remedy the situation. I used points to pay for my stay, and for this issue all I asked was to be granted some points back for the inconveniences, which I did not receive. The staff blew off my concerns, which is disappointing especially as a Diamond member. I stay at this hotel very often, and will not be returning now due to how I was treated. I will be staying at the other Marriott hotels nearby from now on, truly disappointed that this is even a Tharaldson Hospitality owned hotel... Might need to speak with Jessica Barrows about this
- LSLilly ShraibatiJan 3, 20264.0Friendly staff, convenient location, and rooms were as expected with appropriate amenities. The only weird thing was that we were on the fifth floor and we heard a lot of noise from the equipment roof until about midnight.
- GHGina HernandezDec 27, 20255.0Nice clean hotel
- RRRangoNov 30, 20251.0Stayed there last week with a couple colleagues. Absolutely hated my stay. Check in staff was rude and unfriendly. Charimainie didn’t even offer waters or ask if l wanted an upgrade. Keep in mind l’ve been a lifetime diamond member at Hilton for a long time. The nightmare doesn’t begin there. I arrived the room was filthy. There was hair on the pillows not mine at all. The bathroom had been used. There was crumbs on the sides of the beds from previous people l assume. I couldn’t change rooms because l had a meeting and l was going to be gone all day. I returned from my meeting later that day l came in and saw cockroaches by the crumbs on the sides of the bed. Not only that there was bugs on the pillows. I called the next morning luckily the same person who checked me in Charimainie had answered she said that was nothing she could do. That was the her problem it was housekeepings. I requested to be moved and she told me the hotel was sold out and she couldnt move me. I knew that was a lie because the hotel parking lot was empty.I lost it and argued with her. I ended up just leaving and staying at the hotel next door.Much nicer option and nicer staff. I was not going to stay in a disgusting room infested with cockroaches and bugs after traveling for 6 hours. DO NOT stay here.
- CWChristian WehnerNov 21, 20255.0Friendly staff and comfortable rooms.
Frequently Asked Questions About Hilton Garden Inn Broomfield Boulder
What are the check-in and check-out times at Hilton Garden Inn Broomfield Boulder?
Check-in starts at 3:00 PM and check-out is by 12:00 PM.
Is breakfast available at the Hilton Garden Inn Broomfield Boulder?
Yes, breakfast is available at the hotel.
Does Hilton Garden Inn Broomfield Boulder allow pets?
Yes, both cats and dogs are welcome at the hotel.
Are there any accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, an accessible pool, and is mobility accessible.
What amenities are available for fitness and recreation at this hotel?
The hotel features a free 24-hour fitness center and a heated indoor pool.
Is parking available at the Hilton Garden Inn Broomfield Boulder?
Yes, free self-parking is available for guests.
Does the hotel have a restaurant and bar on-site?
Yes, there is one restaurant and a bar available at the hotel, including the Garden Grill Restaurant and Bar.
What payment methods are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are digital guest room keys and contactless check-in/check-out available?
Yes, both digital guest room keys and contactless check-in or check-out are offered.
What are some nearby points of interest near the Hilton Garden Inn Broomfield Boulder?
Nearby places include the Flat Iron Mountains Colorado, a great spot for outdoor activities; the FlatIron Crossing Mall for shopping; and the Broomfield Bay Aquatic Park for family fun within 15 minutes' drive.
How can guests use nearby transit or attractions for convenience when staying at Hilton Garden Inn Broomfield Boulder?
Guests can explore nearby attractions such as the Renaissance Boulder Flatiron Hotel with its gym and swimming pool, or visit the British Swim School of Flatirons for swimming lessons. These spots provide additional recreational opportunities during their stay.
Where can guests find dining options near Hilton Garden Inn Broomfield Boulder?
Guests can enjoy dining at nearby restaurants like Flatz Restaurant and Lounge, a steakhouse and bar, and Jason's Deli for casual meals.