Home2 Suites by Hilton West Sacramento

4.1
375 reviews
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Business Details

1020 West Capitol Ave, West Sacramento, CA
95691, United States
(279) 399-8300
https://www.hilton.com/en/hotels/sacusht-home2-suites-sacramento-west/

About

HotelExtended Stay Hotel
Daily Mandatory Charge includes: CA Tourism Assessment. Feel at home half a mile from Old Sacramento and downtown attractions. Were 15 minutes from Sacramento International Airport and a mile from the state capitol, Golden 1 Center and Sacramento Convention Center. Your stay includes free breakfast, free WiFi and access to our outdoor heated pool and fitness center.

Location

Home2 Suites by Hilton West Sacramento
1020 West Capitol Ave, West Sacramento, CA
95691, United States

Hours

Reviews

4.1
375 reviews
5 stars
212
4 stars
79
3 stars
21
2 stars
17
1 star
46

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests reported issues with cleanliness, including dirty rooms and unkempt bathrooms.

Staff Service

Staff were frequently described as friendly and accommodating, though some reviews noted poor service and unhelpful attitudes.

Breakfast Quality

Breakfast offerings were often criticized for being inadequate, with many guests reporting items running out or being of low quality.

Location Concerns

The hotel is situated in a neighborhood perceived as unsafe, with reports of homelessness and nearby rundown motels.

Room Maintenance

Several guests experienced maintenance issues, including malfunctioning outlets, broken appliances, and inadequate room features.
  • RL
    Rodrigo De Leon
    2 days ago
    4.0
    I found it to be pretty decent! Staff was friendly, lobby was clean, room was clean and toiletries fully stocked. Seemed like mine had an updated AC unit? It was very quiet and with a wall thermostat. Room did smell a bit like celery juice like someone else said, lol, but I think it was probably a cleaning agent they used in the kitchenette. Breakfast was fully stocked when I went (I mean, it's an included bfast, don't expect anything crazy).
  • SH
    Shane Hankins
    Nov 14, 2025
    5.0
    Breakfast in the morning and they have everything.
  • EE
    EBT3
    Nov 12, 2025
    5.0
    Great location, staff was very friendly
  • MH
    Mendy Henderson
    Nov 1, 2025
    5.0
    I had an issue with my room. When I told the staff they was more than willing to do whatever it took to fix my issue. Everyone there went above and beyond. Loved this place. And thank you Robert for the conversations.
  • DE
    Dijah Estell
    Oct 27, 2025
    3.0
    The service from the front desk was great! Everyone is very welcoming and professional. The service was the only thing I can give 5 stars to. The breakfast though, was nonexistent. When I woke up at 7Am to go grab breakfast, they barely had anything ready & when my mom woke up around 9AM to go get breakfast there STILL wasn’t any food there. It’s annoying because we’re paying for breakfast to be included in our stay. There were a lot of people staying at the hotel that also didn’t get any food. The Rooms were semi clean but the cabinets & bathroom were very dirty… they didn’t do a good job at cleaning. The location is okay, very small parking lot, with a bunch of motels around and a lot of homeless people roaming the area.
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Frequently Asked Questions About Home2 Suites by Hilton West Sacramento

What type of breakfast is available at Home2 Suites by Hilton West Sacramento?

A free buffet breakfast is available at the hotel.

Does Home2 Suites by Hilton West Sacramento allow pets?

Yes, both cats and dogs are welcome at the hotel.