Business Details
About
Hotel
Located in Twentynine Palms,CA, the SureStay Plus by Best Western Twentynine Palms Joshua Tree is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
SureStay Plus by Best Western Twentynine Palms Joshua Tree
71487 Twentynine Palms Hwy, Twentynine Palms, CA
92277, United States
Hours
Reviews
3.7
1,016 reviews
5 stars
355
4 stars
321
3 stars
134
2 stars
64
1 star
142
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, mold, and pest infestations.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported unprofessional behavior and poor service.
Facility Maintenance
Many customers noted that the hotel is in disrepair, with broken amenities, unkempt common areas, and a neglected pool.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the selection while others found it lacking or unsanitary.
Location Convenience
The hotel is conveniently located near Joshua Tree National Park, which some guests appreciated despite the overall negative experience.
- CACaroline De ArmondNov 14, 20254.0Obviously not the best but also not the worst. I got a whirlpool room, no issues with the room, the tub did take a while to fill up but was nice to soak in after a long drive from Oregon. Front desk employee was super nice and fast to check me in. Yes the property could use an upgrade but I had no issues leaving my car in the parking lot and it was quiet for a good night sleep. Breakfast options could be better.
- CCCandice CourseyNov 4, 20254.0The room was exactly as expected. It was clean. Our stay was extra easy with a hearty buffet breakfast and kind staff.
- DSDonna SOct 30, 20255.0Good view nice people and close to town. We enjoyed the visit very much.
- MMM.C. MeenaghOct 16, 20252.0Our stay here was less than optimal. It’s a one star hotel at best. I give them a half a star just for having good water pressure in the shower. The hotel is dingy. It’s rundown peeling paint ripped awnings pulls green out of service looked like it hadn’t been used in quite a while, based on the peeling concrete around it. This was a real disappointment. I expected something much nicer. We stayed in a king room with kitchenette! This could be a higher end hotel if it was cleaned up and maintained ! The staff was friendly and professional
- WMWhitney MongéOct 12, 20251.0Hotel needs to be renovated. Rooms were as clean as an old motel can be I guess. The ladies at the front desk were nice. Breakfast was not good. Also I think I got bed bug bites… don’t stay here.
Frequently Asked Questions About SureStay Plus by Best Western Twentynine Palms Joshua Tree
What types of amenities does SureStay Plus by Best Western Twentynine Palms Joshua Tree offer?
The hotel offers free Wi-Fi throughout the property, including in guest rooms and the business center, providing convenience for both leisure and business travelers.
Where is SureStay Plus by Best Western Twentynine Palms Joshua Tree located?
It is located at 71487 Twentynine Palms Hwy, Twentynine Palms, CA 92277, USA.
Is the SureStay Plus by Best Western Twentynine Palms Joshua Tree open all day?
Yes, the hotel is open 24 hours a day, seven days a week.
Does the hotel have any special promotions currently?
Yes, if you stay 2 nights, you receive a $50 Best Western Gift Card as a special offer.
How can I contact SureStay Plus by Best Western Twentynine Palms Joshua Tree?
You can reach the hotel by phone at +1 760-367-9141 or send a fax to +1 760-367-2584.
Can I find the hotel on social media?
Yes, the hotel has a Facebook page at https://www.facebook.com/137141193029088 and a Twitter handle @bestwestern for updates and contact.
Where can I book a room for SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Rooms can be booked through their website at http://bestwestern.com or via the specific booking link https://www.bestwestern.com/en_US/book/hotel-rooms.05405.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:05405.
What nearby attractions can I visit when staying at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Guests can explore Joshua Tree Park California, a nearby national park ideal for hiking and sightseeing.
Are there any other services or facilities near the hotel that guests might find useful?
Yes, Jiffy Lube on 71617 29 Palms Hwy offers automotive repair and oil change services, which can be convenient for guests traveling by car.
Is there a preschool or social services organization close to the hotel?
Yes, 29 Palms Head Start is nearby and provides preschool and social services, which may be of interest to families staying in the area.