Business Details
About
HotelHilton Garden Inn
Daily Mandatory Charge includes: 4% Temecula Tourism Improvement District Fee and 0.195% California Tourism Assessment
Located just off I-15 in central Norco, our pet friendly hotel offers easy access to the best of Horsetown. We're just two miles from George Ingalls Equestrian Events Center and a short drive from Pumpkin Rock Trail and Hidden Valley Golf Club. Ontario International Airport (ONT) is a quick 20-minute drive away. Enjoy a complimentary breakfast each morning and stay active in our well-equipped fitness center and outdoor pool. Designed with modern amenities, vibrant aesthetic and spaces perfectly suited for lounging, working, dining, and playing.
Location
Hours
Reviews
3.8
232 reviews
5 stars
128
4 stars
33
3 stars
15
2 stars
15
1 star
41
What are people saying?
AI-generated from recent customer reviews
Noise Issues
Many guests reported significant noise disturbances from other rooms and machinery, making it difficult to sleep.
Housekeeping Problems
Numerous reviews highlighted inadequate housekeeping services, including unclean rooms and failure to provide requested supplies.
Customer Service
While some staff received praise for their friendliness, others were criticized for being unhelpful or rude, particularly regarding complaints and requests.
Value for Money
Guests expressed dissatisfaction with additional charges for parking and breakfast, feeling that the overall experience did not justify the high prices.
Location and Amenities
The hotel is well-located near attractions, and some guests appreciated the cleanliness and modern feel of the property.
- DDDonnaDec 24, 20251.0This is the loudest, noisiest hotel I've ever experienced. 😩 I think I've slept two hours! 😠Sounds like a herd of wild elephants over our heads all night, and still going now it's nearly 7 a.m., and someone knocked on our door around 5 a.m?!? 😳 I just need to get some sleeeep!! 🫠😫ðŸ˜
- IMIsiris MarquezDec 11, 20255.0Rooms were clean but we did have a tiny flashing light above us the entire night. Not sure if it's the smoke detectors but it didn't bother us much. Location is close to everything, food, stores and so much more.
- HWHeather WoodfordDec 6, 20253.0I had my severely handicapped sister with me who has a big problem with walking long distances; I specifically asked for a first floor room as close to the entrance as possible. We were on the 1st floor, however, we had to walk down a really long hall way, turn a corner and go all the way to the end of that hallway. The hotel wasn't busy as there was a major storm at the time. It really sucked. The breakfast "buffet" is $20 for some eggs and bacon. If the need arises, we'll be looking to stay elsewhere
- AEAngela EarleyNov 23, 20253.0Adequate hotel but not many choices in this area. It was a bit dirty and the carpets need cleaning for a Hilton brand hotel.
- LVLiza VedderNov 14, 20251.0The hotel is nice enough for the price, the pool and lounge area is nice too. But the garage is not safe at the moment as there is not a gate. If you stay there, park above ground at the very least. The staff are lovely but they are not able to do much about the fact that the hotel built and unsecured garage that is perfect for creeps to hide out in. Read my review until the end. I am the second woman in a week to have a strange man chase me out of the garage screaming and wielding a stick or tire iron.
Frequently Asked Questions About Hilton Garden Inn Temecula
What are the check-in and check-out times at Hilton Garden Inn Temecula?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Temecula allow pets?
Yes, both cats and dogs are welcome at Hilton Garden Inn Temecula.
Is there a fitness center available for guests?
Yes, the hotel offers a free fitness center for guests to stay active.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking, elevator, and pool.
What dining options are available on site?
The hotel has one restaurant and offers breakfast as well as room service. There is also a bar on the premises.
Is wifi available at Hilton Garden Inn Temecula?
Yes, wifi is available in public areas and there is a public internet terminal for guests.
Are there any special cleaning protocols at the hotel?
Yes, employees are trained in cleaning procedures and hand washing, and commercial grade disinfectants are used.
Is there parking available for guests?
Yes, the hotel offers self parking and accessible parking for its guests.
What nearby hotels can I consider if staying in Temecula?
Nearby hotels include Hampton by Hilton, Hampton Inn & Suites Temecula, SpringHill Suites by Marriott Temecula Valley Wine Country, Best Western Plus Temecula Wine Country Hotel & Suites, and Rancho California Inn.
Are there any convenient places to eat near the hotel?
Yes, nearby dining options include Denny's, Alberto's Mexican Food, and the Garden Grille & Bar at the hotel itself, providing a range of American and Mexican cuisine.
What nearby transportation services can help me get around?
Nearby transportation services include Temecula Air Shuttle for airport connections and Temecula Limo US for limousine services.