Business Details
About
Hotel
Daily Mandatory Charge includes: 4% Temecula Tourism Improvement District Fee and 0.195% California Tourism Assessment
Located just off I-15 in central Norco, our pet friendly hotel offers easy access to the best of Horsetown. We're just two miles from George Ingalls Equestrian Events Center and a short drive from Pumpkin Rock Trail and Hidden Valley Golf Club. Ontario International Airport (ONT) is a quick 20-minute drive away. Enjoy a complimentary breakfast each morning and stay active in our well-equipped fitness center and outdoor pool. Designed with modern amenities, vibrant aesthetic and spaces perfectly suited for lounging, working, dining, and playing.
Location
Hours
Reviews
3.8
228 reviews
5 stars
127
4 stars
33
3 stars
13
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received mixed reviews; some praised their friendliness while others reported rudeness and unprofessional behavior.
Cleanliness
Multiple guests reported issues with room cleanliness, including hair and trash left in rooms, and inadequate housekeeping services.
Comfort
Guests found beds uncomfortable and reported issues with noise from AC units and other guests.
Value for Money
Many customers felt the hotel was overpriced for the amenities provided, particularly with additional charges for parking and breakfast.
Location
The hotel is well-located near Old Town Temecula and wineries, which guests appreciated.
- LVLiza VedderNov 14, 20251.0The hotel is nice enough for the price, the pool and lounge area is nice too. But the garage is not safe at the moment as there is not a gate. If you stay there, park above ground at the very least. The staff are lovely but they are not able to do much about the fact that the hotel built and unsecured garage that is perfect for creeps to hide out in. Read my review until the end. I am the second woman in a week to have a strange man chase me out of the garage screaming and wielding a stick or tire iron.
- AWAndrew WellsNov 13, 20255.0Came here for a work meeting great service from staff nice conference room with good amenities
- ABAngelina BeckNov 3, 20253.0Not bashing the hotel itself but want to warn anyone planning to stay at this location. I stayed here for 3 days and on my first day I came and parked in the parking garage (which is open to anyone, no card needed) I was met with a man parked in there, unsure if he was a guest or not. I parked and this man started screaming and running towards my car with a large pole angrily, I then drove away and he chased me down the street which I ended up calling the police. I wish this hotel had some security guards or at least required a card to park in their garage. It was a scary traumatizing experience which made me not want to come back to this location. Beware to anyone planning to stay in this location, Temecula has gotten worse than it was before. I warned the front desk lady about my situation and all she said was “thank you for letting me know” not much she could do unfortunately.
- DCDesert CoveOct 18, 20254.0Hotel was nice, appeared nearly brand new. Staff were super friendly but appears to be haunted LOL. We had a ton of fun in and around this hotel. Only negative I could say was the bed and pillows were not all that comfortable…
- KPKacey PoeggelOct 11, 20254.0While the hotel itself was clean, and the staff was pleasant, the room AC was awful & couldn't be lowered or fixed when called. The every other day room service needs some work, even after requesting, I was out of washcloths and ran out of toilet paper completely. I had to resort to the lobby restroom. The garage gives anyone access to the hotel (no card needed) so that was concerning. I ended up checking out a day early from a 5 night stay.
Frequently Asked Questions About Hilton Garden Inn Temecula
What are the check-in and check-out times at Hilton Garden Inn Temecula?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Temecula allow pets?
Yes, both cats and dogs are welcome at Hilton Garden Inn Temecula.
Is there a fitness center available for guests?
Yes, the hotel offers a free fitness center for guests to stay active.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel is mobility accessible and includes accessible parking, elevator, and pool.
What dining options are available on site?
The hotel has one restaurant and offers breakfast as well as room service. There is also a bar on the premises.
Is wifi available at Hilton Garden Inn Temecula?
Yes, wifi is available in public areas and there is a public internet terminal for guests.
Are there any special cleaning protocols at the hotel?
Yes, employees are trained in cleaning procedures and hand washing, and commercial grade disinfectants are used.
Is there parking available for guests?
Yes, the hotel offers self parking and accessible parking for its guests.
What nearby hotels can I consider if staying in Temecula?
Nearby hotels include Hampton by Hilton, Hampton Inn & Suites Temecula, SpringHill Suites by Marriott Temecula Valley Wine Country, Best Western Plus Temecula Wine Country Hotel & Suites, and Rancho California Inn.
Are there any convenient places to eat near the hotel?
Yes, nearby dining options include Denny's, Alberto's Mexican Food, and the Garden Grille & Bar at the hotel itself, providing a range of American and Mexican cuisine.
What nearby transportation services can help me get around?
Nearby transportation services include Temecula Air Shuttle for airport connections and Temecula Limo US for limousine services.