Business Details
About
Hotel
Daily Mandatory Charge includes: 3% Santa Rosa Business Improvement Area (BIA) Assessment, 2% Sonoma County Tourism Business Improvement Area (TBID) Assessment, 0.2% California Tourism Assessment. Along Redwood Highway, were two miles from the Charles M. Schulz Museum and Research Center and 10 minutes from downtown Santa Rosa. Dozens of Sonoma Countys excellent wineries can be found within 20 minutes of our hotel or stop by our on-site bar for a local glass. Armstrong Redwoods State Natural Preserve is just 30 minutes away.
Location
Hampton Inn & Suites Santa Rosa Sonoma Wine Country
3815 Airway Dr., Santa Rosa, CA
95403, United States
Hours
Reviews
4.4
188 reviews
5 stars
131
4 stars
29
3 stars
14
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean and well-maintained rooms, although some noted issues with specific areas needing attention.
Staff Service
The staff received high praise for being friendly, helpful, and professional, although there were a few reports of inconsistent service.
Breakfast Quality
Breakfast options were generally well-received, with many guests enjoying the variety, though some found it average compared to other locations.
Room Comfort
While many guests found the rooms comfortable, there were complaints about hard beds and issues with temperature control.
Location
The hotel is conveniently located near dining and attractions, but some guests noted noise from the nearby highway.
- EBE. B.Nov 4, 20251.0**UPDATE: We have not received a full refund as promised and after dozens of phone calls and emails. (11/19/25) **This Hampton Inn exploits vulnerable cancer patients.** My husband booked a room at this Hampton Inn but was unable to stay due to the hotel’s odors and cleaning products exacerbating his rare cancer. Within minutes of checking in, he opened the door to his room and became ill immediately. He refrained from entering the room and promptly returned to the Front Desk, informing the staff that he was experiencing discomfort due to an unidentified substance within the hotel. He checked out of the hotel and requested a full refund for the room charges. However, the staff refused to refund the charges despite my husband never stepping foot in the room. I called the hotel manager, Erik, to explain what happened, and he informed me that he would need to investigate with the housekeeping department before issuing a full refund. I requested that Erik contact me directly, as my husband is currently undergoing treatment for cancer that can be physically and mentally taxing. Erik never called me back after refusing to fully refund the charges before an investigation. This situation has resulted in financial exploitation of my husband by the Hampton Inn. As a Platinum Hilton member and Hilton credit card customer prior to the COVID-19 pandemic, I am deeply offended and will not be returning to any Hampton or Hilton property in the future.
- BHBob HendersonNov 2, 20255.0Good location to get to the wineries and Santa Rosa restaurants. Staff was nice.
- AEAdam EubanksOct 30, 20252.0Just another example that a "100% satisfaction guarantee" is only as good as those who offer it. Service was rude and pretty terrible all around from the minute I stepped in. The rooms were pretty nice but the staff were rude, unattentive and clearly were talking about me behind my back to each other, as the bartender woman let me in on. She was the only one that treated me well at all and it was all fake for the tips anyway.
- RORita OronaOct 27, 20255.0We came to the Armstrong State Park and this was less than 30 mins away so we booked it ! It was an easy process we checked in right away ! We got a room with two double beds 🛌 We got to park in Diamond reserved parking 🅿️ upfront. Everyone we got to talked too was kind and respectful! Definitely recommend the location - There was plenty of parking 🅿️ - Lots of places to eat -Safe and secure The breakfast was good ! Various options and snacks and fruit The waffle machine was a perfect match for the kids The coffee was nice and hot We enjoyed our stay here Thank you
- MDMaya DorfmanOct 22, 20255.0Clean rooms, friendly staff, and a very decent continental breakfast with hot and cold offerings. Was able to check-in swiftly, grab a bite in their bistro/ bar, and get a solid night's rest. Perfect stop on a road trip
Frequently Asked Questions About Hampton Inn & Suites Santa Rosa Sonoma Wine Country
What are the check-in and check-out times at Hampton Inn & Suites Santa Rosa Sonoma Wine Country?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at Hampton Inn & Suites Santa Rosa Sonoma Wine Country?
Yes, complimentary breakfast is available, including a buffet breakfast option.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and through public internet terminals.
Are pets allowed at Hampton Inn & Suites Santa Rosa Sonoma Wine Country?
Yes, pets including cats and dogs are welcome at the hotel.
What parking options are available at the hotel?
Free self-parking is available on-site for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, pools, and is mobility accessible.
What fitness facilities are available at Hampton Inn & Suites Santa Rosa Sonoma Wine Country?
Guests have free access to the fitness center, including elliptical machines and treadmills.
Are there any nearby medical facilities or specialized health services close to the hotel?
Yes, the hotel is near multiple health and medical centers including Sutter Regional Hospital Infusion Services, various doctors, and specialist clinics such as dermatology and orthopedics.
What nearby attractions can I visit while staying at the hotel?
You can visit the Charles M. Schulz Museum and Research Center two miles away, enjoy dozens of Sonoma County wineries within 20 minutes, or explore Armstrong Redwoods State Natural Preserve about 30 minutes from the hotel.
Is there convenient transportation or local amenities nearby that guests can use?
While there is no airport shuttle or local shuttle service, guests can use the on-site convenience store and electric vehicle charging station. The hotel is also conveniently located along Redwood Highway close to downtown Santa Rosa.