Business Details
About
Hotel
Daily Mandatory Charge includes: California Tourism Assessment. The Embassy Suites San Rafael - Marin County hotel is located just north of San Francisco, a footbridge away from the Marin County Convention Center and Civic Center. Set in a scenic area known for its wineries and natural beauty, this upscale San Rafael hotel is within easy reach of attractions including Napa and Sonoma Wine Country, Northgate Shopping Mall, Sausalito and downtown San Francisco.
This all-suite hotel in Marin County offers rooms with separate living areas and bedrooms, each with an LCD TV, Wi-Fi, and a flexible work desk and sofa in the parlor. Start the day with a free made-to-order breakfast and relax after a long day with complimentary drinks and snacks at the Evening Reception*. Our Red Oak Restaurant and Bar offers local foods sourced from the hotels onsite Red Oak Farm and Marin Farmers Market with seasonal favorites in a casual setting.
Take a swim in the heated indoor saline pool or unwind in the whirlpool. For keeping fit, the fitness center offers Peloton bikes, cardio and weights. Jog or hike in the many woodland trails nearby. Our family-friendly hotel offers self-parking for a small fee and high-quality amenities in the center of San Rafael, close to many fun activities and things to do.
For business guests, the 24-hour BusinessLink Business Center offers internet and printing access. Host a meeting or conference in the hotels flexible meeting and event spaces. The ballroom has a capacity of up to 500 guests.
Location
Embassy Suites by Hilton San Rafael Marin County
101 Mcinnis Parkway, San Rafael, CA
94903, United States
Hours
Reviews
4.1
1,582 reviews
5 stars
773
4 stars
425
3 stars
196
2 stars
72
1 star
116
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are spacious but often reported as dirty, poorly lit, and in need of maintenance.
Breakfast Experience
Breakfast is frequently praised, especially the made-to-order omelets, but some guests noted it runs out early.
Customer Service
Service is inconsistent, with many guests reporting unhelpful or rude staff, particularly during busy times.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms and common areas.
Noise Levels
Guests reported significant noise disturbances from the atrium and other guests, affecting sleep quality.
- AAAnselAlly4 days ago5.0Staying here for a week on a work trip in San Fran. The rooms are nice and spacious. Breakfast is included and even has a chef manning the omelette line! Ice is on fourth floor laundry is on fifth. Laundry takes quarters and detergent can be purchased at front desk(one washer one dryer funny smell) Gym includes a singular bench with dumbbells up to 65, one row machine, 4 ellipticals, 5 treadmills, and one smith machine. Evening reception at the bar starts at 5 If you’re a guest you get two drinks complimentary from 5-6:30. 4/5 star experience for sure! A little far from food so you may need to call delivery. Red oak is located behind the bar (a bit pricy)
- WAWilliany Andrade6 days ago1.0As a guest with allergies, the excessive dust in the room made my stay extremely uncomfortable. The dust was concentrated right next to the bed, which made it even worse. I checked in at 11pm after a long workday, so I was too tired to notice the condition of the room until I woke up feeling unwell.
- PMPeter MoralesOct 26, 20253.0The property is beautiful, rooms are nice and well appointed. Then that's where it ends. For some reason, they skimp on everything else. There was a time when the Manager reception was a really nice event. Now, coupons to get a water down drink, lame beer or wine from a box. The food, please, I have had better snacks at a PTA meeting. Then, there was a time you could get a cup of coffee in the Lobby, nope, not here. There is a machine in the snack shop, serves Starbucks and.....wait for it.....$13.00 for 12 Oz. Starbucks doesn't even charge that much ans this is made by a machine! When i asked the front desk, they said "you have coffee in your room, enjoy." If you want a nice room at a nice property, this the place. But DO NPT expect that old Embassy Suites experience and outstanding customer service. I guess that cost too much.
- BHBrett HardingOct 26, 20253.0Everything is fine except for my colleague seeing a giant rat by the breakfast juice machine. It ran behind the machine and into the wall. She alerted staff.
- TVTanya VernitskyOct 22, 20252.0Even though the rooms are bigger then most, the place is dreadful. They have prioritized form over function at every step, and the form looks like a prison cell block and all the “cool” dark accents that are meant to be rock n roll only highlight what a dungeon this is.
Frequently Asked Questions About Embassy Suites by Hilton San Rafael Marin County
What time can I check in and check out at Embassy Suites by Hilton San Rafael Marin County?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast included during the stay at this hotel?
Yes, a complimentary made-to-order breakfast is provided to all guests.
Does the hotel allow pets and which types are permitted?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What types of accessibility features does the hotel offer?
The hotel provides accessible parking and an accessible elevator to assist guests with mobility needs.
Are there fitness and pool facilities available at the hotel?
Yes, the hotel offers a free fitness center with Peloton bikes and cardio equipment, as well as two heated indoor saline pools and a whirlpool.
Does Embassy Suites by Hilton San Rafael Marin County have a restaurant and bar on-site?
Yes, the hotel features the Red Oak Restaurant and Bar offering local foods and seasonal favorites, along with a bar for complimentary evening drinks.
Is parking available at the hotel and what type?
Yes, the hotel offers self-parking facilities, though valet parking is not available.
Can you name some nearby attractions or points of interest around the hotel?
Nearby attractions include the Marin County Convention Center, Victory Christian Center, Marin Cultural Association, Marin County Fair, and various restaurants like Grille 101 and Marin Comfort Kitchen.
How can guests make use of nearby dining options around Embassy Suites San Rafael?
Guests can enjoy nearby dining at Red Oak Craft Bar and Rotisserie, Grille 101, and Marin Comfort Kitchen, all offering American cuisine close to the hotel for convenient meals before or after their stay.
What recreational activities can guests enjoy near the hotel?
Guests can explore nearby hiking trails like the Marin Lagoon Trail, attend events at the Marin Veterans' Memorial Auditorium, or visit community venues such as the Marin Center Exhibit Hall for various activities.