Hilton Garden Inn Oakland/San Leandro

Reviews

• KL

  Kevin Lau

  6 days ago
  3.0
  Definitely gets the job done - rooms are clean, but starting to show age from wear and tear. Front desk is kind, patient and helpful. This hotel is walking distance from several plazas.
• HO

  Hilda Gillard OQuinn

  Dec 28, 2025
  5.0
  Couldn't ask for a better location, hospitality and grill service is exceptional, found my spot in Oakland. Treat you more like family than a guest.. love this place
• JL

  J. A. Legette

  Dec 22, 2025
  4.0
  I had a very good stay at Hilton Garden Inn Oakland/San Leandro. The room was clean, comfortable, and well maintained, and the overall atmosphere of the hotel was quiet and relaxing, which made for a pleasant stay. The property felt safe and orderly, and the location was convenient for getting around the Oakland and San Leandro areas. Customer service was professional and helpful, with staff being courteous and responsive throughout our stay. While there were a few minor inconveniences that prevented the experience from being perfect, they did not significantly take away from the overall comfort and quality of the stay. I would stay here again and would recommend this hotel to anyone looking for a dependable, comfortable place to stay—a solid home away from home.
• MF

  M Finezzy

  Dec 21, 2025
  5.0
  If you’re like me and you’re travelling for leisure purposes, location is more important than the hotel itself but this hotel is a hidden gem. Very clean, always friendly staff, next to In&Out (for a quick dinner), Foodmaxx (for groceries), Walmart (for toiletries), CVS (for pharmaceutical needs) I used to pay double to be closer to the airport and my mother but this hotel is closer to my children and so much more nicer inside than the hotels in San Mateo/Millbrae area
• JC

  Jackson C

  Dec 8, 2025
  5.0
  ⭐⭐⭐⭐⭐ Melissa Turned a Good Stay Into a 10-Star Experience The Hilton Garden Inn San Leandro was exactly what I needed for my trip — clean, comfortable, and in a convenient location. The room was nice, the amenities were solid, and everything worked the way it should. Honestly, the hotel on its own would’ve earned a perfectly good review. But Melissa at the front desk is the whole reason this is getting a full five stars — and honestly, she deserves ten. From the moment I walked in, she set the tone with her warm welcome and easygoing attitude. She wasn’t just doing the usual check-in spiel; she genuinely made me feel like she cared about my stay. She was patient with questions, quick with helpful suggestions, and just had this calm, professional energy that instantly put me at ease after a long day. What stood out most was how personal she made everything. Nothing felt rushed or transactional. She remembered details, followed up, and actually took the time to talk like a real human being — which sounds simple, but it’s incredibly rare these days. We really can’t afford to lose the kind of personalized service she provides. People like Melissa are the difference between a hotel you stay at once and a hotel you return to. Huge shoutout to Melissa — she’s truly the highlight of this property. The hotel was good, but her service made the experience exceptional. I’ll definitely be back thanks to her.

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