The Hilton Garden Inn Oakland/San Leandro hotel is located in beautiful San Leandro, California and is just minutes away from the Oakland International Airport, major sports arenas such as the Oakland Coliseum and Oracle Arena, and several major corporations, including Otis Spunkmeyer, Ghirardelli Chocolate, VF Corporation, Sara Lee, OSI Soft, and TriNet, to name a few. We are convenient to any location in the East Bay, be it Oakland, Alameda, Emeryville, San Leandro, Hayward, or Fremont. Enjoy some fresh air along the shoreline or have a picnic at Marina Park.
Some guests reported dirty rooms and unsanitary conditions, while others praised the cleanliness of the rooms.
Staff Service
The staff received numerous compliments for being friendly, helpful, and attentive, particularly Rowena and Jeff.
Location
The hotel is conveniently located near major shops and the airport, making it a favorable choice for travelers.
Breakfast Quality
Breakfast was frequently mentioned positively, with many guests enjoying the food and service provided by staff.
Safety Concerns
Several reviews highlighted safety issues in the area, including incidents in the parking lot and unpleasant odors in the hallways.
AJ
Archie Jugarap
2 days ago
4.0
Rooms were clean, as well as the hotel spaces. The staff here are nice and friendly - Rowena was a great server and very attentive!
MB
Mikhail Belov
5 days ago
5.0
Rowena at the breakfast restaurant provided great service.
AW
Alan Wilson
Nov 15, 2025
5.0
I’ve stayed at this hotel over 40 times this year. It’s a good value for the Bay Area, feels safe, and it close to everything.
PS
Perry Sequia
Nov 5, 2025
5.0
Dominique at the front desk is excellent at her job. She has a great attitude and the charactistics of being a good general manager.
Rowena is excellent at customer service. Very good at her job. All the food is well presented and tastey.
SA
Sarah Azpeitia
Oct 28, 2025
1.0
Dirty room and unsafe location. The room was really dirty. Questionable stains on the chair, the carpet was dirty and had nail clippings left on the floor by the bed. Room smelled of either urine or mildew. The screen in the window was ripped and had a plastic wrapper shoved in it. The parking lot is unsecured - when we were cheering out, a.guy was violently hitting one of the vehicles in the parking lot and then busted out the window - in broad daylight. We told the hotel staff and they called the police, but the guy left. I would not recommend staying at this hotel at all. The staff were nice. That is the only positive I can give.
Frequently Asked Questions About Hilton Garden Inn Oakland/San Leandro
What are the check-in and check-out times at Hilton Garden Inn Oakland/San Leandro?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free Wi-Fi available at Hilton Garden Inn Oakland/San Leandro?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at the hotel?
Yes, Hilton Garden Inn Oakland/San Leandro is a pet-friendly hotel welcoming both cats and dogs.
Does the hotel offer accessible facilities?
Yes, the hotel has accessible parking and elevators and is mobility accessible.
What dining options are available at the hotel?
There are three on-site restaurants, a bar, and room service is available. Breakfast options are also available.
Is parking available at the Hilton Garden Inn Oakland/San Leandro?
Yes, self-parking is available for free to guests.
Are there recreational facilities for guests?
Yes, the hotel features an indoor pool, hot tub, and a free fitness center. It is also kid-friendly with kid activities.
How can I get to Hilton Garden Inn Oakland/San Leandro via public transport or shuttle?
The hotel offers a local shuttle service to help guests get around the area conveniently.
What nearby places can visitors explore around Hilton Garden Inn Oakland/San Leandro?
Visitors can explore Marina Park for fresh air and picnics. The Oakland International Airport and major sports arenas such as Oakland Coliseum and Oracle Arena are also nearby.
Are there pet-related services close to the hotel?
Yes, nearby you can find San Lorenzo Dog Training Club, K9 Sniffers dog park, and VCA Animal Hospital for pet services and training.
What automotive services are available near the hotel?
There are several nearby automotive services including Dent Mender auto body shop, Group II Auto Body & Paint Shop, Moeller Bros. Body Shop, and Audiomotive car stereo and repair.