Hotel Des Arts

Reviews

• CY

  Chelsea Yznaga

  Dec 29, 2025
  1.0
  Beware - this place is infested! After the keyless entry not working and finally getting into our room, we dropped our bags off and went to dinner. Came back to find cockroaches all over the room and bathroom. I called the management and told them we could not stay there and luckily they gave us a full refund.
• CC

  Caius

  Dec 27, 2025
  1.0
  Stayed in Hotel Des Arts 12/24/25. I woke up in the middle of the night with bed bugs bites on my hands, arms, neck and left eye swollen. I went to the doctor in the afternoon of 12/25/25 and it was decided that the bites are bed bug bite. I will never stay here or recommend this hotel to anyone, and I'm also going to call San Francisco Health department.
• KW

  Karl Whinnery

  Nov 23, 2025
  5.0
  Funky hotel close to everything in the financial district. Walking distance from Chinatown (a block away), the SFMOMA And so much more. It’s an old building and not fancy but they’ve done it really well and honestly rocked it. Great value for the price. Your key will be on app , there’s a crazy staircase (it’s TALL), and what feels like a secret passage to a bar. So yeah. It’s rad. They’ve done it up really well. On the same block is the Irish Bank, Harlan Records Bar, and the Posh Bagel. You kinda don’t need anything else.
• JJ

  Jasmine

  Oct 30, 2025
  3.0
  The best part about this hotel is the location. It's in Chinatown where there are lots of great places to eat, some good bars. With that being said, there is no parking available what so ever that does not require payment. And you have to park at the next block over. Loading and unloading your stuff becomes a drawn out task real quick. The hallway smells strongly of cigarettes. Luckily, my room didn't smell that way. The room was clean but felt damp. No real way to get air outside of opening a window, which makes it much easier to hear the nightlife right behind the building. Seems to be a safe area, wasn't afraid about being out at night. Overall a clean place. I didn't have a bad stay, but I wasn't super impressed or anything either. Probably wouldn't stay again unless I was SOL.
• MD

  Maria DeWitt

  Oct 22, 2025
  1.0
  Chose this hotel because of the location to my nearby meeting the next morning. Brough my teenagers. The elevator is not functioning. We where on the 5th floor. No problem, we packed light. Room was cute, small but all we needed. Left our bags and went for dinner. Came back, my daughter went to the bathroom and said that there was bugs. I went in, there was black hair laying with 2 cockroaches. We then noticed that the toilet was not cleaned, still with pee stains left from previous guest. We called the number and they offered us a refund or a different room. While we went down to check on the room, it only had one bed, two in our original room. My daughter said she could sleep on the couch, when we went over to look to make sure it would suffice. There was a huge cockroach crawling on it. We called management again, they offered us again a full refund. It is now 9pm at night, in San Francisco, with two teenagers. We took about 15 min of intense research and phone calls to secure a different and more expensive hotel room and then walking to a different hotel. I have pictures, and will add them if requested.

Frequently Asked Questions About Hotel Des Arts