Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: 2.25% San Francisco Tourism Improvement District Assessment fees, 1.25% Moscone Expansion District Assessment fees, and 0.195% California Tourism Assessment fees. Set in the heart of San Franciscos stylish South of Market district, Hampton Inn San Francisco Downtown/Convention Center is just moments from the Moscone Convention Center, Union Square and the Financial District. Just two blocks away, you can catch a cable car or a BART train, making it easy to explore Chinatown or visit Fishermans Wharf and Pier 39. Our downtown San Francisco hotel is within walking distance of many lively bars, popular restaurants, movie theaters and museums. Catch a Broadway show in the nearby Theater District and discover shopping and dining options at the upscale Westfield Shopping Centre.
Settle into a comfortable and modern guest room, where you can stay connected with free WiFi at the ergonomic desk and watch movies on the flat-screen TV. After a busy day, sleep soundly in the clean and fresh Hampton bed. Start your day with an energizing workout in the free, 24-hour fitness center, which features the latest equipment and personal viewing screens. Savor our famous freshly-baked waffles at Hamptons free hot breakfast buffet or grab a free Hamptons On the Run Breakfast Bag to go, Monday through Friday. Enjoy free tea and coffee in our welcoming lobby 24-hours a day, and buy snacks, gifts and sundries in the 24-hour Suite Shop. Take advantage of useful services like printing and faxing in the free 24-hour business center.
Friendly service, clean rooms, comfortable surroundings, every time. If youre not satisfied, we dont expect you to pay. Thats our commitment and your guarantee. That's 100% Hampton.
Location
Hampton Inn San Francisco Downtown/Convention Center
942 Mission Street, San Francisco, CA
94103, United States
Hours
Reviews
3.8
1,443 reviews
5 stars
542
4 stars
435
3 stars
237
2 stars
85
1 star
144
What are people saying?
AI-generated from recent customer reviews
Location Issues
The hotel is situated in a rough area with high visibility of homelessness and drug use, causing safety concerns for many guests.
Customer Service
Customer service experiences varied widely, with some guests praising staff while others reported rude or unhelpful interactions.
Room Quality
Rooms were often described as small and not well-maintained, with reports of cleanliness issues and inadequate amenities.
Breakfast and Amenities
Breakfast options were generally considered basic and lacking variety, with some guests expressing disappointment in the quality.
Safety Measures
Despite the surrounding area, many guests felt secure inside the hotel due to keycard access and staff efforts to maintain safety.
- MFMatthew Feldman5 days ago1.0I made a reservation 12 months in advance that did not require a deposit at the time and had cancellation up until a few days prior. I checked my credit card and found that they decided to charge me for the full stay about 6 weeks beforehand. When I called to ask what the charge was about I was told that they overbooked and needed to secure the reservation. Sounds like their problem but ok so I asked why nobody reached out beforehand and let me tell you I could not have been treated worse by an Angela at the front desk. I was told there is no manager working today either. I am a gold member and travel frequently and wouldn't have taken time out of my day to write this review if it wasn’t for her. If you mess up then it's on you, the terms of my reservation did not require a full prepayment and surely did not authorize a charge without my knowledge because you are overbooked.
- CSClayton Snell6 days ago5.0Small rooms, but otherwise a great hotel. The location is really convenient for getting around downtown with easy access to public transportation. The breakfast was satisfying and saved time and money. Didn't need to park or use the gym, so no opinions there. The rooftop has a spectacular view of the city. Don't let the bad reviews fool you, this is a great find. Yes, the unhoused population is pretty prominent in the area, but I never felt unsafe during my stay, and we went out at night frequently
- GBGus BeanJan 5, 20261.0Horrendous! Hotel management is atrocious. So bad it’s almost surreal— Completely discourteous, rude, lacking any sort of social skills and completely inept at running a hotel. They looked like they just rolled out of bed, dressed in grubby clothes while what seemed to be their children were climbing all over the furniture in the lobby. I’m not sure why Hilton would intrust their property to people that have very clearly never had a day of hotel management training. Rooms are just okay. Internet does not work! Zero cellphone service in room and lobby. Pillows reek of sweat. Be it business or leisure, if you want a nice San Francisco experience do not stay at this hotel!
- PKPinar KoJan 3, 20264.0Das Zimmer: Das Bett war sehr bequem und das Badezimmer war hervorragend ausgestattet. Es gab Shampoo, Duschgel und Conditioner für die Haare. Besonders positiv fand ich, dass das Bad sehr geräumig war und man auch im Zimmer selbst genügend Platz hatte. RoomService gibt es nur alle 2 Tage. Das Frühstück: Das Frühstück hat mir ausgesprochen gut gefallen. Es gab eine große Auswahl an herzhaften und süßen Speisen – ideal, vor allem wenn man aus Europa kommt und eine gewisse Vielfalt gewohnt ist. Die Lobby-Getränke: In der Lobby konnte man sich jederzeit Kaffee oder Tee holen – unbegrenzt. Das fand ich wirklich klasse, da es sehr komfortabel ist und man sich jederzeit bedienen kann. Und es gibt eine Mikrowelle :-) Kostenloses Wasser bei der Ankunft: Besonders nett fand ich, dass man zu Beginn zwei Flaschen Wasser erhalten hat. Ein kleiner, aber sehr hilfreicher Service. Man muss für jede Nacht eine Kaution hinterlassen. Was hat mir nicht gefallen? Im Großen und Ganzen gibt es wenige Dinge, die mir negativ aufgefallen sind. Zum Frühstück fanden wir es gut wenn die Eigerichte vegetarisch serviert werden. Leider war bis auf einen Tag immer Fleisch oder Speck mit drin gewesen, war das für uns dann leider nicht möglich zu essen. Wichtig noch: Leider kann man in Zimmer kein Fenster öffnen, noch nicht mal einen kleinen Spalt zum Lüften. Das ist sehr schade. Ich war dennoch sehr zufrieden mit meinem Aufenthalt. Es sind tatsächlich sehr viele Obdachlose in der Gegend was natürlich etwas beängstigend ist für Touristen, die das vielleicht so nicht gewohnt sind. Aber in SFO sind an vielen zentralen Straßen Obdachlose. Wir haben sie meistens ignoriert und einen Bogen um sie herum gemacht, so dass wir eigentlich das nicht als ein großes Problem erlebt haben. Ich würde das Hotel wieder wählen. Aber es wäre schön, wenn die genannten negativen Aspekte für die Zukunft etwas angepasst werden können.
- NFNathaniel FlanaganDec 29, 20251.0Place was bad, there was a hidden 400$ authorization fee i had to pay. There was also a city wide power outage, and thankfully the lights came back on but the water the rest of the trip was cold, so we had to take cold showers, and overall i was pretty dreaded from this experience with this hotel
Frequently Asked Questions About Hampton Inn San Francisco Downtown/Convention Center
What are the check-in and check-out times at Hampton Inn San Francisco Downtown/Convention Center?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Is breakfast included at the hotel?
Yes, a free hot buffet breakfast is available daily, and weekday grab-and-go breakfast bags are also provided.
Does the hotel offer free WiFi?
Yes, free WiFi is available throughout the public areas of the hotel.
Are pets allowed at Hampton Inn San Francisco Downtown/Convention Center?
Yes, both cats and dogs are welcome at the hotel.
What parking options are available at the hotel?
The hotel provides both parking and valet parking services for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features mobility accessible rooms, accessible parking, and accessible elevators.
What fitness and wellness facilities does the hotel offer?
There is a free 24-hour fitness center with equipment like elliptical machines and treadmills.
Are there any nearby public transit options to help guests reach the hotel?
Yes, just two blocks away you can catch a cable car or a BART train, which make it easy to explore the area or reach the hotel.
What nearby dining options can guests visit around the hotel?
Guests can explore local restaurants such as JT Restaurant (Filipino cuisine) and 54 Mint (Italian restaurant and wine bar), both located close to the hotel.
Are there interesting local attractions near Hampton Inn San Francisco Downtown/Convention Center?
Yes, nearby attractions include shopping at Westfield Shopping Centre, catching shows in the Theater District, and visiting Pier 39 and Fisherman's Wharf.