Business Details
About
Hotel
Daily Mandatory Charge includes: California Tourism Assessment, San Francisco Tourism Improvement District Assessment, and Moscone Expansion District Assessment.
In the vibrant heart of downtown San Francisco, find us a few blocks from the bustling Moscone Center, the Yerba Buena Gardens, and several museums. Were within a mile of diverse restaurants and shops. Transit stations are half a mile away, making for easy city exploration and access to the Chase Center. Enjoy complimentary WiFi and Canopy bikes to cruise the city.
Location
Canopy by Hilton San Francisco SoMa
250 4th Street, San Francisco, CA
94103, United States
Hours
Reviews
3.7
304 reviews
5 stars
161
4 stars
47
3 stars
18
2 stars
13
1 star
65
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Ayla, Rebecca, and Vivian.
Room Quality
Feedback on room quality was mixed; while some found rooms modern and clean, others reported issues with cleanliness and maintenance.
Location
The hotel is well-located near public transport and attractions, making it convenient for guests.
Rooftop Bar
The rooftop bar received positive remarks for its ambiance and views, though some guests experienced service issues.
Valet Service
Valet service was frequently criticized for being slow and inefficient, causing frustration among guests.
- CCCandyNChrome2 days ago5.0Honestly, I have been traveling for over 30 days and was hesitant to utilize a “off brand” Hilton but this has been a treat. The front desk “Jair” has been an absolute gem, anything I need he has been able to accommodate. The rooms are stylish, clean and upbeat vibes. Convenient location, can’t ask for much else!!
- JMJeff Merino-OttNov 15, 20255.0Keep in mind , the rating is based on the price point. The rooms, for example, are small. But they are clean and modern. Updated lights , fridge, and Nespresso machine. It's in a nice area near the convention center. The floor has a good water dispenser and the room has a pitcher so cold, good water is free of needing bottles.
- NGNichole GrayNov 11, 20255.0Had a great stay! Our room was clean, bed was super comfortable and the service was great. Really nice folks at the front desk & the rooftop bar made dining convenient when we got stuck in the city for an extra night. I personally really liked the location, the area was clean & I felt completely safe. So close to Muni and less than a 10 minute walk to the Powell St. Bart, so great spot if you’re trying to get around the city. Would stay again :)
- DMDr. Laura McGuireNov 8, 20255.0Absolutely perfect stay if you want to explore all things San Francisco! Beautiful building centrally located- I highly recommend the carousel across the street and Mel’s diner. The staff really make or break a place and everyone was kind and welcoming, especially Jair. He was such a joy to talk to if I had any questions and went above and beyond to make sure I fully enjoyed my stay.
- AAAdam AbrahamsonNov 5, 20254.0We stayed in the King Corner room and it was quite nice. The space is not massive, but it is big enough and didn't cause any issues. The rooftop bar is nice and has lots of indoor and outdoor (view of city) seating. The downstairs area has a large section neae the bar with a good amount of furniture l, couches, chairs, and whatnot for hanging out. The connected coffee shop can be used for any room credits you have, which was also nice. My only complaint was that the windows let all noise through. If a car was parked at the stop light at the end of the street -- you ca hear their radio. If someone revs their engine, you easily hear it. This was a bit shocking, because we stayed on the 10th floor, so I thought it would be high enough to reduce / dampen sounds, but nope, you can hear all the road noise. If they had better sound isolating windows, this would probably have beena 5star situation.
Frequently Asked Questions About Canopy by Hilton San Francisco SoMa
What are the check-in and check-out times at Canopy by Hilton San Francisco SoMa?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is Canopy by Hilton San Francisco SoMa accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and elevators.
Does Canopy by Hilton San Francisco SoMa allow pets?
Yes, pets including cats and dogs are welcome at the hotel.
Are there dining options available within Canopy by Hilton San Francisco SoMa?
Yes, the hotel has 3 restaurants and a bar available for guests.
Is parking available for guests at Canopy by Hilton San Francisco SoMa?
Yes, parking is available including valet parking services.
What wellness and fitness facilities does Canopy by Hilton San Francisco SoMa offer?
The hotel has a fitness center available for free, but does not offer a spa or massage services.
Are there any nearby restaurants or bars close to Canopy by Hilton San Francisco SoMa?
Yes, nearby dining options include Shelby's Rooftop bar and American restaurant, Commons Club restaurant, Aphotic seafood and American restaurant, and LuLu American restaurant.
What nearby attractions can guests visit when staying at Canopy by Hilton San Francisco SoMa?
Guests can explore the Yerba Buena Gardens and Children’s Creativity Museum, both located just a few blocks away from the hotel.
Are there public transit options near Canopy by Hilton San Francisco SoMa for easy city exploration?
Yes, transit stations are about half a mile away, facilitating convenient access to explore San Francisco and landmarks like the Chase Center.
Does Canopy by Hilton San Francisco SoMa offer any special promotions or discounts?
Yes, there is a promotion to save 50% on Sunday nights at the hotel.