Business Details
About
Hotel
Daily Mandatory Charge includes: CA Tourism Assessment, STID Assessment and STMD Assessment
The Hilton Garden Inn Sacramento/South Natomas is located off of I-5 and I-80 just outside of Downtown Sacramento. Nestled in the quiet Gateway Oaks Business Park, we are just 9 miles from Sacramento International Airport SMF and 3 miles from some of the city’s largest attractions: DOCO, Golden 1 Center, Memorial Auditorium and the Safe Credit Union Convention Center!This property boasts up to date guest rooms and banquet meeting space, a full-service restaurant that is open for breakfast, dinner and bar service, a beautiful outdoor pool and heated spa, and 24-hour fitness center.Don't pass up our Garden Grille and bar where you can enjoy the convenience of our cooked-to-order breakfast or to stop by for dinner and drinks! We are less than a mile to some of Sacramento's favorite restaurants and bars such as Crawdad's on the River, Chevy's on the River, The Virgin Sturgeon, and Swabbies Restaurant & Bar.
Location
Hilton Garden Inn Sacramento/South Natomas
2540 Venture Oaks Way, Sacramento, CA
95833-3200, United States
Hours
Reviews
4.2
1,337 reviews
5 stars
708
4 stars
382
3 stars
134
2 stars
52
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, highlighting specific employees for their outstanding hospitality.
Cleanliness
While some guests reported clean rooms and facilities, others noted issues with dirty rooms, including stains and maintenance problems.
Room Quality
Feedback on room quality was mixed; some found rooms comfortable and well-maintained, while others reported issues like uncomfortable beds and outdated decor.
Breakfast Experience
Several reviews mentioned dissatisfaction with the breakfast options, particularly the lack of complimentary breakfast and high prices for food.
Check-in Issues
Multiple guests experienced problems during check-in, including incorrect room assignments and delays.
- LDLauren D.Nov 15, 20254.0Stayed with my husband and dog. Great location with ample places to walk outside with the dog. The rooms were a good size and staff were friendly. Breakfast was expensive. For a basic breakfast that other hotels offer for free, they charged $16.00 each. Otherwise, we had a nice stay.
- DMDavid MacAdamNov 12, 20255.0I have the pleasure of staying in this beautiful hotel every Tuesday for work. The staff is amazing! They remember their repeat visitors and always make me feel appreciated. The rooms are very comfortable. The beds are nice and every room has a fridge, coffee machine and microwave. There is a nice pool and hot tub and the restaurant is top notch.
- DTDesakei TaylorNov 11, 20255.0Alek was very helpful when having trouble with digital key. The front desk staff is always helpful. Hannah at the front desk was helpful within my process of wanting to switch rooms. The hotel staff is amazing
- TIThomas Clark IIOct 7, 20254.0The staff and restraunt were wonderful and provided great service. The hotel was clean and safe. We required an ADA mobility room and the shower was very difficult to use with mobility issues. The water pressure was very low and there was no grab bar for getting out of the tub/shower. Otherwise, it was a wonderful stay with no issue.
- AGAndy GilbertSep 22, 20251.0i found this place to be dishonest. i only choose contactless check in so i don’t have to wait in line or have to run a physical credit card. i was told that running a credit card was this location policy except that in the amenities it states different. when i called honors customer service and investigated, they were told that their system was updating. the problem with that is if they were truly updating why did it let me check in? then when they ran my card for an extra unauthorized $100 that does not happen is i digitally check in. again if it was truly updating why as soon as my card was ran my digital key appeared. i would not recommend this location to anyone.
Frequently Asked Questions About Hilton Garden Inn Sacramento/South Natomas
What are the check-in and check-out times at Hilton Garden Inn Sacramento/South Natomas?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is parking available at the Hilton Garden Inn Sacramento/South Natomas?
Yes, free self-parking is available for guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
Are pets allowed at Hilton Garden Inn Sacramento/South Natomas?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available on-site?
The hotel has two restaurants including the Garden Grille offering cooked-to-order breakfast, dinner, and bar service.
What accessibility features does the hotel offer?
The hotel has accessible parking and elevators, and is mobility accessible for guests with disabilities.
Does Hilton Garden Inn Sacramento/South Natomas provide airport shuttle service?
Yes, free airport shuttle service is available for guests.
What fitness and recreational facilities are available at the hotel?
The hotel has a free 24-hour fitness center, a beautiful outdoor pool, and a heated hot tub/spa.
Are there any nearby major attractions or venues close to the hotel?
Yes, the hotel is just 3 miles from popular spots including DOCO, Golden 1 Center, Memorial Auditorium, and the Safe Credit Union Convention Center.
What nearby dining and entertainment options are close to Hilton Garden Inn Sacramento/South Natomas?
Within one mile, guests can enjoy Sacramento favorites such as Crawdad's on the River, Chevy's on the River, The Virgin Sturgeon, and Swabbies Restaurant & Bar.
What nearby accommodations are available besides Hilton Garden Inn Sacramento/South Natomas?
Nearby hotels include SpringHill Suites by Marriott Sacramento Natomas, Residence Inn by Marriott Sacramento Airport Natomas, and Marriott Execustay Apartments Harbor Oaks Sacramento.