Business Details
About
Hotel
Daily Mandatory Charge includes Tourism Assessment paid to the state of California, Sonoma County Business Improvement Area Assessment
Hampton Inn and Suites by Hilton Rohnert Park welcomes you to the gateway and bounty of Sonoma County Wine Country. We are the perfect place to reunite with family, friends, and business associates. Enjoy our modern guest rooms, free hot breakfast daily with fresh baked waffles, free parking, free WiFi and above all, our Hamptonality Hospitality.
Location
Hampton Inn & Suites Rohnert Park - Sonoma County
6248 Redwood Drive, Rohnert Park, CA
94928, United States
Hours
Reviews
4.2
349 reviews
5 stars
211
4 stars
64
3 stars
33
2 stars
14
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff were frequently described as friendly and helpful, with specific mentions of individuals providing exceptional service.
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty floors and bathrooms, and unclean common areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with many customers noting that food items often ran out or were of poor quality.
Room Maintenance
Several guests reported maintenance issues, including broken air conditioning, malfunctioning refrigerators, and general disrepair in rooms.
Parking Fees
Guests expressed dissatisfaction with unexpected parking fees, which were not clearly communicated during booking.
- LNLaura NietoNov 7, 20252.0Decent, room walls are very thin.
- KBKIM brownNov 3, 20254.0The only complaint I had was the TV kept freezing in the channel selection sucked I didn't go there to watch TV but when you do watch TV you like it to work at least channels froze up so much you couldn't even watch anything for some reason. But the breakfast is the beds and everything else in the people were perfect. Especially the older gentleman working at the counter he took good care of us and gave my wife an extra cookie.
- GPgary pattersonOct 28, 20255.0Really big room , actually had my name on tv screen saying ,Welcome . Kinda of a nice touch .
- HRHans van RietschoteOct 26, 20251.0I would give negative stars if I could. We checked in around 8pm to be told that due to a hot water problem on the floor were they had assigned our room we had the following options: 1. Get a 50% discount and sleep in a room without hot water, so no way to take a shower. 2. Get a room on a different floor that wasn’t cleaned after the previous person left (YUK!!!!). 3. Get no room and a full refund!!!! What they should have done is to either get the cleaning crew back and clean those dirty rooms before the other guests arrived or EVEN BETTER make a reservation in the nearby doubletree hotel (also owned by Hilton) and give us some extra points or vouchers to show they value us as a customer. But no that did not happen. What kind of service is this???? I will never stay at this hotel ever again. And I urge Hilton/hampton to update their customer service routines. Oh and I am not blaming the poor receptionist she just didn’t have a way to proactively help. Her managers should have been the ones being more proactive. SHAME on you Hampton inn.
- YSYolanda ShaoOct 20, 20251.0We were surprised to learn of the fee to park for a hotel that’s only accessible by car; would have been nice to have it listed when we book. Breakfast was until 9, and at 8 they ran out of potatoes, oatmeal, fruits etc. Nothing was refilled even though I heard multiple people asking. Not sure what’s the point of the marketed free breakfast.
Frequently Asked Questions About Hampton Inn & Suites Rohnert Park - Sonoma County
What accessibility features does Hampton Inn & Suites Rohnert Park offer?
The hotel provides accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there free WiFi available at Hampton Inn & Suites Rohnert Park?
Yes, free WiFi is available throughout the hotel, including public areas and a public internet terminal.
Does Hampton Inn & Suites Rohnert Park provide breakfast?
Yes, a free buffet breakfast with fresh baked waffles is available daily for guests.
Are pets allowed at Hampton Inn & Suites Rohnert Park?
Yes, both cats and dogs are welcome, making this a pet-friendly hotel.
What parking options are available at the hotel?
Self-parking is available free of charge for guests.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center equipped with elliptical machines and treadmills, and an outdoor pool is also available.
What eco-friendly practices does Hampton Inn & Suites Rohnert Park follow?
The hotel holds ISO14001 and ISO50001 certifications and implements energy conservation programs, uses energy-efficient heating, cooling, and lighting systems, and promotes composting and recycling.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
What nearby hotels are close to Hampton Inn & Suites Rohnert Park?
Nearby hotels include Hampton Inn Rohnert Park-Sonoma County, Ramada Inn, Rodeway Inn Wine Country, and Budget Inn, which guests can consider for extended stays or different preferences.
Are there any local dining options near the hotel?
Yes, nearby dining options include Boathouse Sushi for Japanese cuisine, Hooters for American food and sports bar atmosphere, and Olive Garden for Italian meals.
What nearby recreational or entertainment venues can guests visit?
Guests can enjoy recreational activities at West Rohnert Park or visit Reed Between The Lines, an escape room and amusement venue, for entertainment.