Welcome to the Hampton Inn and Suites Riverside The Hampton Inn and Suites Riverside/Riverwalk hotel offers both business and leisure travelers the best value for dollar spent lodging choice in the Riverside-Corona-Greater Los Angeles area. Located in Riverside, CA just off CA-19-Riverside Freeway in Riverside County, we are conveniently located near the cities of Riverside, Corona, and Moreno Valley. Ontario International Airport-ONT is just 21 miles away and 60 miles from Los Angeles International Airport-LAX. Our reasonable proximity to Los Angeles* business, culture, excitement and pulse offers travelers convenience yet reprieve from the congestion.
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who went above and beyond.
Cleanliness
While some guests noted that the hotel was clean, others reported issues with dirty elevators, rooms, and common areas, indicating inconsistency in cleanliness standards.
Room Quality
Several reviews mentioned that rooms were clean but outdated, with issues like loud air conditioning units, small sizes, and lack of amenities such as microwaves and fridges.
Breakfast Experience
The complimentary breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or disappointing.
Customer Service Issues
There were multiple complaints about rude or unhelpful staff, particularly at the front desk, which negatively impacted guests' experiences.
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Chad Livers
4 days ago
5.0
I just went for a birthday party very clean didn't like it was construction going near our room but it turned out nice and the restrooms was A1 very clean
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Ennovy
Nov 16, 2025
5.0
We had a wedding to go to In Riverside and to avoid the dreaded 91 freeway at night we booked a double queen bed room here. The room was very clean, no smells. Bed was comfortable and the bedding was crisp and clean. The check in was fast though the young woman who checked us in neglected to give us basic info. like breakfast time, check out etc. it wasn't until we stopped by the front again before we left for the wedding she was gone by then but the young man provide us with that info. The location is convenient and plenty of parking. The one thing I do have to note is the constant "ding" of the elevator each time the doors open. Our room wasn't to close to the elevator but close enough to hear the ding and for a light sleeper like myself is enough to be woken up. Other than that I would come back but I'd ask for a room as far away as possible from the elevator.
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Sally Parker
Nov 14, 2025
5.0
This is a decent place to stay if you are budget conscience.
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Matt Fahey
Oct 5, 2025
5.0
Great stay here! Service was great, room was nice! Only knock is that the elevator was dirty, otherwise 5 stars!
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Quentin Frazier
Sep 29, 2025
5.0
I never received an email opportunity from Hilton to review this Hotel, but wanted to make sure I gave a Shout-Out to one of the Front Desk staff. When I checked on 9/22, I was offered a 1st floor room, which I do not normally like, primarily due to more traffic through the hallways. I muttered my lack of appreciation for the room and a preference for an upper floor, but I intended to take it.
Katrice (I hope I got that name right), heard me and instantly her fingers started flying over the computer keys, searching. Before I had even figured out what was going on, she had found me a room on the 3rd floor. Plenty of space and plenty of quiet. Both appreciated.
I commend Katrice for going above and beyond. She didn't have too and she didn't need too. But she did anyway.
A true Hospitality Professional. Good Luck to you Katrice, in your Professional pursuits.