Business Details
About
HotelHilton
Welcome to the Hilton Garden Inn Palm Springs/Rancho Mirage hotel in sunny Southern California. Conveniently located on East Palm Canyon Drive - Highway 111 in the heart of Rancho Mirage, the property is located minutes from downtown Palm Springs and a short distance from I-10 and Bob Hope Drive. The hotel is close to Eisenhower Medical Center and the Betty Ford Center. A few blocks away is the exclusive El Paseo Shopping area, home to Tiffany & Co., Coach, Saks Fifth Avenue and many more. Next door to the hotel is "The River", a dining, shopping and entertainment venue and across the street is Bing Crosby's Restaurant, Wally's Desert Turtle, Roy's and other world famous Rancho Mirage Restaurants.
Location
Hilton Garden Inn Palm Springs/Rancho Mirage
71-700 Highway 111, Rancho Mirage, CA
92270, United States
Hours
Reviews
4.1
908 reviews
5 stars
464
4 stars
245
3 stars
101
2 stars
41
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, particularly mentioning individuals like Ileanna and George for their exceptional service.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, including mold, dirty carpets, and unclean bathrooms.
Outdated Facilities
Numerous customers noted that the hotel is old and in need of renovation, with outdated rooms and amenities.
Breakfast Confusion
Guests expressed disappointment regarding breakfast, with some expecting it to be complimentary and others finding it overpriced.
Location and Accessibility
The hotel is well-located near restaurants and shops, but some guests reported issues with accessibility and parking.
- NAneil afromskyJan 4, 20261.0The Hotel is fair but don’t under any circumstances stay on the first floor. The plumbing is a disaster and it sounds like Niagara Falls is coming through the ceiling.. Furthermore the mechanical noise is intolerable as well. There are no safes in the rooms
- IGIris GDec 23, 20255.0A great experience overall all the staff were truly kind and helpful. When we had a small issue it was resolved very quickly. The customer service was amazing and I highly recommend staying here.
- NANazario Villavicencio AvilaDec 7, 20255.0Great place👌🏾
- GSGarry StarNov 26, 20253.0average, clean hotel. no ability to control air temp, no fan in the bathroom.
- RSRyan SagatNov 18, 20251.0No parking, walked kinda late, nice rooms was traveling with my wife. guy at front desk let us know breakfast was free- I work hard and had been on the road for a while . woke up early to have breakfast and their was to several Karen's working for desk ,they rudely that said breakfast was not included. Bummed out about that. Not cool, will not return here. Be nice to all guests and working class people.
Frequently Asked Questions About Hilton Garden Inn Palm Springs/Rancho Mirage
What are the check-in and check-out times at Hilton Garden Inn Palm Springs/Rancho Mirage?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Hilton Garden Inn Palm Springs/Rancho Mirage pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are there facilities for guests with mobility needs at the hotel?
Yes, the hotel provides accessible parking and an accessible elevator for mobility accessibility.
Is breakfast included at the Hilton Garden Inn Palm Springs/Rancho Mirage?
Breakfast is available at the hotel.
What dining options are available at the hotel?
The hotel has a restaurant and a bar, and room service is available.
What nearby shopping areas can guests visit around Hilton Garden Inn Palm Springs/Rancho Mirage?
Guests can visit the exclusive El Paseo Shopping area just a few blocks away, featuring stores like Tiffany & Co., Coach, and Saks Fifth Avenue.
Are there entertainment and dining venues near the hotel?
Yes, next door is 'The River' dining, shopping, and entertainment venue, and across the street are famous restaurants such as Bing Crosby’s Restaurant, Wally’s Desert Turtle, and Roy’s.
What local medical facilities are near Hilton Garden Inn Palm Springs/Rancho Mirage?
The hotel is close to Eisenhower Medical Center and the Betty Ford Center for medical services.
Is there parking available for guests at Hilton Garden Inn Palm Springs/Rancho Mirage?
Yes, self-parking is available for free at the hotel.