Business Details
About
Hotel
Welcome to the Hilton Garden Inn Palm Springs/Rancho Mirage hotel in sunny Southern California. Conveniently located on East Palm Canyon Drive - Highway 111 in the heart of Rancho Mirage, the property is located minutes from downtown Palm Springs and a short distance from I-10 and Bob Hope Drive. The hotel is close to Eisenhower Medical Center and the Betty Ford Center. A few blocks away is the exclusive El Paseo Shopping area, home to Tiffany & Co., Coach, Saks Fifth Avenue and many more. Next door to the hotel is "The River", a dining, shopping and entertainment venue and across the street is Bing Crosby's Restaurant, Wally's Desert Turtle, Roy's and other world famous Rancho Mirage Restaurants.
Location
Hilton Garden Inn Palm Springs/Rancho Mirage
71-700 Highway 111, Rancho Mirage, CA
92270, United States
Hours
Reviews
4.1
901 reviews
5 stars
461
4 stars
244
3 stars
100
2 stars
40
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many guests praised the friendly and helpful staff, particularly at the front desk.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty carpets and bathrooms, and inadequate housekeeping.
Outdated Facilities
Numerous customers noted that the hotel is old and in need of renovations, with dated rooms and amenities.
Location Benefits
The hotel is conveniently located near restaurants and attractions, which guests appreciated.
Breakfast Concerns
Guests expressed disappointment over the breakfast options, with some expecting complimentary meals and others finding the buffet overpriced.
- AJAlexis Jimenez2 days ago2.0Mold everywhere
- RSRyan Sagat6 days ago1.0No parking, walked kinda late, nice rooms was traveling with my wife. guy at front desk let us know breakfast was free- I work hard and had been on the road for a while . woke up early to have breakfast and their was to several Karen's working for desk ,they rudely that said breakfast was not included. Bummed out about that. Not cool, will not return here. Be nice to all guests and working class people.
- MLMaria LainezNov 16, 20255.0Stayed the night for a friends wedding and it was amazing! We needed to get ready for the wedding which started at 4pm and concierge was able to get us a room earlier. We were so thankful or Ileanna for helping us out. The room was very clean and spacious. I am definitely planning on going back for a staycation!
- TCTina ClarinOct 27, 20255.0Awesome service, friendly and immediate. Easy to find... Parking a bit crowded but workable. We will be staying at. Hilton Garden again
- JLJulia LewisOct 9, 20253.0Stayed here many times because the location is great - right next to restaurants and bars that are easy and safe to walk to. The rates are normally reasonable but this is because the hotel is OLD and in dire need of updating. The rooms are outdated and appliances just about ok altho the fridge was on its last legs. Clean, if you don't look in the corners, the beds were comfortable. The pool area is crying out for renovation, the pool itself is peeling and for the 1st few days the water was very murky - this did improve after I complained at the front desk. Of 23 loungers only 12 were usable and all others were broken. They need to be replaced. The carpeting in the halls and rooms is ancient and needs replacing. On a positive, all staff are helpful and friendly and the breakfast, altho basic was not as pricey as elsewhere.
Frequently Asked Questions About Hilton Garden Inn Palm Springs/Rancho Mirage
What are the check-in and check-out times at Hilton Garden Inn Palm Springs/Rancho Mirage?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is Hilton Garden Inn Palm Springs/Rancho Mirage pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are there facilities for guests with mobility needs at the hotel?
Yes, the hotel provides accessible parking and an accessible elevator for mobility accessibility.
Is breakfast included at the Hilton Garden Inn Palm Springs/Rancho Mirage?
Breakfast is available at the hotel.
What dining options are available at the hotel?
The hotel has a restaurant and a bar, and room service is available.
What nearby shopping areas can guests visit around Hilton Garden Inn Palm Springs/Rancho Mirage?
Guests can visit the exclusive El Paseo Shopping area just a few blocks away, featuring stores like Tiffany & Co., Coach, and Saks Fifth Avenue.
Are there entertainment and dining venues near the hotel?
Yes, next door is 'The River' dining, shopping, and entertainment venue, and across the street are famous restaurants such as Bing Crosby’s Restaurant, Wally’s Desert Turtle, and Roy’s.
What local medical facilities are near Hilton Garden Inn Palm Springs/Rancho Mirage?
The hotel is close to Eisenhower Medical Center and the Betty Ford Center for medical services.
Is there parking available for guests at Hilton Garden Inn Palm Springs/Rancho Mirage?
Yes, self-parking is available for free at the hotel.