Business Details
About
Hotel
Daily Mandatory Charge includes: 3% Greater Ontario Tourism Marketing District and 0.195% CA Tourism Assessment.
The Hilton Garden Inn Ontario/Rancho Cucamonga hotel is located in the downtown business suburb. Our beautiful Hilton Garden Inn hotel is conveniently located just off Interstate 15 and Fourth Street, within walking distance to Ontario Mills Mall, which is one of the largest shopping centers in Inland Empire. The Hilton Garden Inn hotel is also located just minutes from the Ontario International Airport. Nearby corporations include Mercedes, Coca-Cola, and Frito-Lay.
To cater to the needs of today's travelers, the hotel offers the following amenities and features: Complimentary Wireless Internet in all guestrooms, public area, and meeting room, Complimentary access to our Business Center available 24/7, Same Day Valet Dry-Cleaning Service, On-site Laundry Facilities, Indoor Heated pool and Whirlpool Tub, Fitness Center, The Great American Grill restaurant serving breakfast daily, evening in-room dining service provided by Boston's Gourmet Restaurant, a full bar and lounge open nightly, Pavilion Pantry (open 24-hrs), meeting room facilities.
In addition, guestrooms include: microwave and refrigerator in every room, in-room coffee and coffee maker, iron and ironing board, wireless and wired high-speed internet connections, large work desk, two dual-line phone with voicemail, remote printing from your guestroom with PrinterOn.
While in Rancho Cucamonga, California, allow the Hilton Garden Inn's accommodating hotel staff direct you to our local must see attractions: Ontario Mills Shopping Mall, Bass Pro Shop, Victoria Gardens Shopping Mall, The Wine Tailor, Lewis Family Playhouse, Auto Club Speedway, and Toyota Arena.
The hotel has over 1,300 sq. ft. of meeting room space which can be divided into two separate sections of 650 sq. ft. per section. Full Catering & Meeting Services are available.
*****Everything. Right where you need it.*****
Location
Hilton Garden Inn Ontario/Rancho Cucamonga
11481 Mission Vista Drive, Rancho Cucamonga, CA
91730, United States
Hours
Reviews
4.3
671 reviews
5 stars
387
4 stars
188
3 stars
51
2 stars
17
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, though some reported issues with hair and stains.
Staff Service
Staff were frequently described as friendly and accommodating, with specific mentions of exceptional service from individuals like Daniel and Rengie.
Noise Issues
Several guests reported significant noise disturbances from other rooms and outside, affecting their sleep quality.
Room Condition
Feedback indicated that while some rooms were clean, many were dated and in need of renovation, with complaints about uncomfortable beds and outdated bathrooms.
Location
The hotel is conveniently located near shopping and dining options, making it a favorable choice for travelers.
- JKJay KingOct 27, 20254.0The pillows were completely worn and fluff -less… The staff were very friendly and helpful.
- AAAbbas AliOct 18, 20251.0I booked a room for a night here The place is very clean. The guy who is working at the front desk was also nice very polite respectful. The only thing is that the room that he gave it to me there was something behind my window. It was like a AC engine or something I couldn’t sleep for the whole night. I was hearing that noise that was coming from that engine.
- DRDennis ReahleSep 24, 20255.0Stayed there for a day. Meeting USMC brothers. Priceless
- SSStacy SavalaSep 14, 20253.0I spent the night there recently, and although the facility is decent, the staff that I dealt with were a bit rude. Hats off to Danny who works the resturant however. He goes above and beyond for guests. Great food, drinks and service.
- KHkelly hunzikerAug 28, 20251.0I stayed at this hotel for a work trip and it turned into one of the worst travel experiences I’ve ever had. A housekeeper stole all of my belongings, and instead of addressing the situation professionally, the general manager tried to hand me back some used makeup he claimed he found in her closet. I refused who knows what had been done to it and asked for proper reimbursement. He resisted until I escalated and pushed hard enough that claims finally agreed to compensate me. After that, I no longer felt safe here. I kept my “Do Not Disturb” sign on the door, but one day I forgot. When I returned, I found my toothbrush wet even though I hadn’t used it in over 10 hours. I can’t say for sure what was done to it, but the thought alone is disturbing. This is not just bad service it’s a complete violation of trust, safety, and basic human decency. If you value your belongings, your hygiene, and your peace of mind, do not stay at this hotel. There are plenty of other options that won’t put you through what I experienced.
Frequently Asked Questions About Hilton Garden Inn Ontario/Rancho Cucamonga
What are the check-in and check-out times at Hilton Garden Inn Ontario/Rancho Cucamonga?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free Wi-Fi?
Yes, complimentary Wi-Fi is available in all guest rooms, public areas, and the meeting room.
Are pets allowed at Hilton Garden Inn Ontario/Rancho Cucamonga?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, self-parking is available for free for hotel guests.
What dining options are available at the hotel?
The hotel has one restaurant, The Great American Grill, serving breakfast daily and offers evening in-room dining provided by Boston's Gourmet Restaurant. There is also a full bar and lounge open nightly, and a 24-hour Pavilion Pantry convenience store.
Are there fitness and pool facilities available?
Yes, the hotel features a free fitness center, two indoor heated pools, and a hot tub.
Is the Hilton Garden Inn Ontario/Rancho Cucamonga accessible for guests with mobility needs?
Yes, the hotel has accessible parking, an accessible elevator, and is mobility accessible.
What eco-friendly initiatives does the hotel follow?
The hotel follows ISO14001 and ISO50001 eco-certifications and Hilton LightStay program. It uses eco-friendly toiletries, compostable food containers and cutlery, has a food waste reduction program, responsible purchasing policy, responsibly sources seafood, bans single-use plastic straws, and runs toiletry and soap donation programs.
What nearby shopping destinations can I visit while staying at the hotel?
Guests can visit Ontario Mills Mall, one of the largest shopping centers in Inland Empire, as well as Victoria Gardens Shopping Mall. Both are within close proximity to the hotel.
Can you recommend nearby beauty and wellness salons close to the hotel?
Yes, nearby salons include Abs BarberStudio, Jesstobeauty, Vida Salon, Johnny's Lashes, Your Neighborhood Barber Racuts, JJ Nails Salon, Hair Peace Salon, Zen Nail Bar 2, Carissa Stylez, and SoLuxe Salon And Med Spa (Pretty Foo Foo).
What nearby dining options are available around the hotel?
Nearby restaurants include Famous Dave's Bar-B-Que of America, RAW Kitchen and Cantina, BJ's Restaurant & Brewhouse, Pita Street, Bjs 433, Camille's Sidewalk Cafe, and Cornelio's Steak House.