Best Western Plus Heritage Inn Ontario Rancho Cucamonga

4.4
1182 reviews

About

Hotel
At the Best Western Plus Heritage Inn Ontario Rancho Cucamonga you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Heritage Inn Ontario Rancho Cucamonga will stand out among other hotels in Rancho Cucamonga,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Heritage Inn Ontario Rancho Cucamonga will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Heritage Inn Ontario Rancho Cucamonga
8179 Spruce Ave, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

4.4
1,182 reviews
5 stars
724
4 stars
289
3 stars
84
2 stars
29
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly at the front desk, while some reported negative experiences with unprofessional behavior.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although there were isolated reports of cleanliness issues, including cockroaches.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.

Room Comfort

Rooms were generally described as comfortable and spacious, though some guests noted that certain rooms felt outdated.

Location

The hotel is well-located with easy access to restaurants and shopping, contributing to a positive experience for many guests.
  • MM
    Michelle
    Dec 3, 2025
    5.0
    Thud hotel room had a amazing view of the etiwanda mountain.
  • C2
    Christina Exodus 21:16
    Nov 13, 2025
    5.0
    Safe atmosphere, super friendly service, clean rooms, reasonable rates. I've always only had great experiences here. Michelle's friendliness, one of the front desk coordinators, is also a reason we only book there. I appreciate the human connection when offering a business my loyalty.
  • ME
    Mercy Efetevbia
    Oct 28, 2025
    5.0
    This place is a very peaceful place for you to rest as a tired traveler weary your journey or long trip. The rooms are beautiful, there are no roaches at all, and the front desk customer service agents are awesome. They will pick you up from the airport if you want them to, give you a free breakfast and clean your room every day. They are simply the best. God bless you more and more for everything you did for us and do for others every day.
  • MS
    Mark S
    Oct 9, 2025
    3.0
    Tub not a true handicap accessible. Regular bathtub with hand rails.
  • WC
    Wayne Cheng
    Oct 5, 2025
    5.0
    I want to thank Jamie at the front desk at 1am getting my girl into a safe and perfect room. She took the time to explain all the amenities and breakfast and really cares. Thank you for doing such an amazing job. 🙏

Frequently Asked Questions About Best Western Plus Heritage Inn Ontario Rancho Cucamonga

What are the check-in and check-out hours at Best Western Plus Heritage Inn Ontario Rancho Cucamonga?

The Best Western Plus Heritage Inn Ontario Rancho Cucamonga is open 24 hours every day, allowing flexible check-in and check-out times.

Does Best Western Plus Heritage Inn Ontario Rancho Cucamonga offer free WiFi for guests?

Yes, free WiFi is available for all guests at the Best Western Plus Heritage Inn Ontario Rancho Cucamonga.