Business Details
About
Hotel
Daily Mandatory Charge includes: California Tourism Assessment. We welcome you to stay with us at DoubleTree by Hilton Pomona. Completely remodeled and offering panoramic views of the Pomona Hills and California State Polytechnic University, our hotel is an obvious choice when traveling to the area. DoubleTree Pomona is located minutes from Pomona Fairplex, Western University of Health Sciences, Mt. San Antonio College, Innovation Village and corporations such as Gilead Sciences, ADP, American Red Cross, HD Supply and Farmers Insurance. We are also just 16 miles from Ontario International Airport.
Savor a warm delicious DoubleTree Chocolate Chip Cookie upon arrival and settle into your oversized guest room. Take in scenic views and enjoy modern amenities including complimentary basic WiFi and a 50-inch LCD TV as well as a handy microwave, mini-fridge and Cuisinart coffeemaker.
Dine in our Vita Bar & Grill and experience modern Italian flavors made fresh with local ingredients from Cal Poly and other local farms.
Unwind while overlooking the mountains with a hand-crafted cocktail or glass of wine in Vino Lobby Bar.
Maintain your fitness routine in the 24-hour fitness center or relax in the outdoor swimming pool and whirlpool spa. We offer space for meetings and events to accommodate up to 700 guests. Our space features natural lighting and is ideal for weddings, corporate meetings, birthday parties and other celebrations.
Location
Hours
Reviews
4.3
784 reviews
5 stars
455
4 stars
187
3 stars
64
2 stars
40
1 star
38
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are spacious and comfortable, but many guests reported cleanliness issues and maintenance problems.
Breakfast Experience
Breakfast quality was inconsistent, with reports of stale food and poor presentation.
Customer Service
Staff received praise for their friendliness and helpfulness, though some guests experienced issues with management.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions in common areas and rooms, including reports of cockroaches and dirty facilities.
Noise Issues
Guests frequently mentioned noise disturbances from other rooms and outside, impacting their sleep quality.
- SKsoheyla komeiliOct 22, 20252.0The rooms were comfortable but overpriced for what they are. Breakfast was horrible! It looked old and reused! One day the scrambled eggs had turned green in some spots!!! I showed it to the waitress and they made new batch but served it in the same dish! The other half of the dish remained with the old eggs as it was. The bread was all dried out every single day. I asked for some slice bread and the answer was we don’t have any bread! What kitchen doesn’t have bread? The milk container had few drops in it and the only choice for a hot drink was coffee. No tea. I mentioned our breakfast experience to the front desk and the response was they are separate from the hotel!!
- AGArturo GómezOct 20, 20254.0Nice an Functional business hotel.
- ADAurelio DupitasOct 19, 20255.0Stayed during the week.. Veronica H, was Great!!
- KMKim McKellarOct 17, 20251.0The General Manager Garcia bluntly discriminated against us and retaliated against us for needing service dogs. We spent days with Hilton and BBB on complaints and were refunded. . We've been at Hilton properties for nearly a decade with these same dogs. Garcia is a disgrace and she commits illegal acts in the U.S. DO NOT STAY AT THIS HOTEL. PERIOD. We will never stay at any property related to Hilton as long as we live. That's how bad it was. IF IT SAYS HILTON, FIND A DIFFERENT HOTEL.
- LJLaTasha Rowley JacksonOct 11, 20255.0Attended a banquet, was nice service, nice rooms. Would stay again.
Frequently Asked Questions About DoubleTree by Hilton Pomona
What are the check-in and check-out times at DoubleTree by Hilton Pomona?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does DoubleTree by Hilton Pomona offer free Wi-Fi to guests?
Yes, complimentary basic Wi-Fi is available throughout the hotel including public areas and a public internet terminal.
Are pets allowed at DoubleTree by Hilton Pomona?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at DoubleTree by Hilton Pomona?
The hotel features two restaurants and a bar, including the VITA Italian Bar & Grill, offering modern Italian flavors and hand-crafted cocktails.
Is parking available at DoubleTree by Hilton Pomona?
Yes, self-parking is available for guests at the hotel.
Does DoubleTree by Hilton Pomona provide accessible facilities for guests with disabilities?
Yes, the hotel offers accessible parking, elevator, pool, and is mobility accessible.
Are there fitness and recreational facilities at DoubleTree by Hilton Pomona?
Yes, there is a 24-hour fitness center with equipment including elliptical machines, free weights, and treadmills, plus an outdoor pool and a hot tub.
What nearby dining options can guests explore around DoubleTree by Hilton Pomona?
Guests can visit VITA Italian Bar & Grill located nearby, known for Italian cuisine and a bar atmosphere for cocktails and wine.
What convenience stores are located near DoubleTree by Hilton Pomona for quick shopping needs?
Nearby convenience stores include 7-Eleven, 76, Chevron Station / Extra Mile Pomona, ExtraMile, and H & S Energy - Extra Mile.
How can guests at DoubleTree by Hilton Pomona easily access the hotel via car?
The hotel is accessible by car with self-parking available. Nearby gas stations such as Shell, Chevron, 76, and 7-Eleven help with fuel and convenience needs close to the hotel.