Hilton Garden Inn San Luis Obispo/Pismo Beach

4.0
1032 reviews

About

HotelHilton
Nestled along the scenic central coast of California the Hilton Garden Inn is located in the heart of Pismo Beach; halfway between San Diego & Los Angeles and the San Francisco Bay Area. Whether you're in town for a weekend getaway or on a business trip, we are your perfect Pismo Beach destination. Visit world class wineries and beaches within minutes of the hotel as well as Cal Poly State University and old California Mission San Luis Obispo. Our hotel features a 24 hour Fitness Room with Precor equipment, Business Center, Restaurant & Lounge, Pavilion Pantry gift shop with food, wine and sundry items, and our outdoor, heated Saltwater Pool.

Location

Hilton Garden Inn San Luis Obispo/Pismo Beach
601 James Way, Pismo Beach, CA
93449, United States

Hours

Reviews

4.0
1,032 reviews
5 stars
464
4 stars
313
3 stars
126
2 stars
42
1 star
87

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including dirty rooms, unclean bathrooms, and unpleasant odors.

Customer Service

Customer service received mixed feedback, with many guests reporting rude or unhelpful staff interactions.

Noise Problems

Guests frequently mentioned noise disturbances from neighboring rooms and thin walls affecting their comfort.

Breakfast Quality

The breakfast was often described as overpriced and lacking in quality, with many guests expressing disappointment.

Location and Amenities

The hotel was praised for its convenient location near the beach and local attractions, but amenities were often found lacking.
  • CB
    chris b
    Dec 28, 2025
    3.0
    Dirty sheets and towels, dirty attitude, wait forever to check you in, say they busy but they not, confusing lobbies, walls too thin,
  • EH
    Eric Hitchens
    Dec 28, 2025
    4.0
    The room was pretty nice and very clean, which is what you expect at a Hilton. Only minor thing about the room was the shower curtain was a bit torn on the hooks. Location is right off the freeway, which is convenient. Walkable to downtown (~30 min). The 2 receptionist ladies I interacted with were great, very friendly. Cleaning staff was courteous. I'm only docking a star because of the dinner room service--the pork on the sliders was extremely dry and kind of hard and the sauce was on the side, which makes me think the meat was either microwaved or left out for a while. The steak was bland and came medium when I ordered medium rare, and they were out of the mashed potatoes option for the side (which was replaced with sautéed bell peppers, which were just fine). Unlike what you'd expect for a normal room service, everything arrived in a bag packaged in to-go containers with cheap plastic utensils, which was annoying for cutting steak and made for a cramped and unpleasant eating experience on an already sub-par meal. The best part of the meal was actually the dressing on the caesar salad, which was delicious.
  • SB
    Sienna Barajas
    Dec 14, 2025
    2.0
    Good customer service but bad experience overall. Hard mattresses that make loud noises when you move, and no breakfast was included. Walls and floors are very thin and you could hear both upstairs and next door neighbors talking/even showering. Mini fridge was broken, and all of our food went bad/melted over night. Do not recommend staying here.
  • ML
    Mark Lenox
    Dec 11, 2025
    5.0
    I stay here every time i am in Pismo, probably 4-5 times a year. It’s consistent. Decent rooms, not amazing, a little worn but perfectly fine. I’m not a fan of their breakfast, there are much better options just down the street at Huckleberry’s. I usually walk down to the Pismo pier every morning. Grab a cup of coffee at Starbucks on the way. It’s 1.3 miles. Price is right and it’s convenient.
  • AJ
    Ashwini J
    Nov 29, 2025
    3.0
    Not a great experience! Rooms were good but attitude of the staff was quite bad. We checked in the hotel were told that the restaurant would be taking in last order for dinner by 9pm. We quickly checked in the room, freshened up and were out by 8:25pm ready to place the order. The lady told us they were already closed. Since there were no orders whole day, the chef decided to just leave early. It was very disappointing!! We were so tired and wanted to relax, have dinner and rest… but instead had to go out looking out for places that would be open at that time. Most places closed at 9pm so they wouldn’t take us in. The worst part was that the staff didn’t even apologise… in fact she started putting things on us that we should have ordered earlier!!! Had she told us so, we would have. If someone tells us that the last order would be at 9pm how in the world would we even dream that we should place the order at 8pm !! Very curt and to the point staff. No courtesy at all!

Frequently Asked Questions About Hilton Garden Inn San Luis Obispo/Pismo Beach

What are the check-in and check-out times at Hilton Garden Inn San Luis Obispo/Pismo Beach?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Hilton Garden Inn San Luis Obispo/Pismo Beach provide free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.