Nestled along the scenic central coast of California the Hilton Garden Inn is located in the heart of Pismo Beach; halfway between San Diego & Los Angeles and the San Francisco Bay Area.
Whether you're in town for a weekend getaway or on a business trip, we are your perfect Pismo Beach destination. Visit world class wineries and beaches within minutes of the hotel as well as Cal Poly State University and old California Mission San Luis Obispo. Our hotel features a 24 hour Fitness Room with Precor equipment, Business Center, Restaurant & Lounge, Pavilion Pantry gift shop with food, wine and sundry items, and our outdoor, heated Saltwater Pool.
Numerous guests reported issues with cleanliness, including dirty rooms, moldy smells, and unclean bathrooms.
Customer Service
Many reviews highlighted poor customer service, with staff being unresponsive, rude, or dismissive of guest concerns.
Room Quality
Several customers described rooms as outdated, musty, and not up to Hilton standards, with complaints about uncomfortable beds.
Breakfast Experience
Guests frequently criticized the breakfast for being overpriced and lacking variety, with many items running out.
Location
The hotel is praised for its convenient location near the freeway and proximity to local attractions.
JJ
Judy Jensen
Nov 16, 2025
2.0
They put us right below the loudest people , stomping kids maybe?..and after calling we found out another room complained and still it lasted well into the night...next time dont put them above another room maybe..other than that very clean ...no food on weekends unless you pay 14.95 per for buffet...website says diff
RN
Rail Nabiyev
Nov 15, 2025
1.0
Imagine you open fridge and seeing left over ice cream( melted) sitting in the fridge since god knows when!
I am debating , if housekeepers are changing the bed sheets, cleaning the toilet!
Absolutely, DISGUSTING!!!
CR
Counter Riposte
Nov 7, 2025
5.0
Loved the patio which had quick access to the parking lot as well as the views from the breakfast area.
RS
Robert Smith
Oct 26, 2025
1.0
Room was not too bad (not too clean but acceptable), however the view from the room was a pile of junk in a maintenance area (disgusting). Service was nonexistent. They did state that full room service was only every 3 days but on day one and two we had to request towels and the soiled towel were not picked up. One day 3 where we were to get full service we got NONE. Returning to the room around 7 to find nothing was done called the desk for fresh towels and was told we would have to come up to the desk to get the towels, they would not be delivered. Upon checking out we paid the bill for the full amount they said was owed. Later we received an email with another invoice for $89 stating that they failed to include some taxes. I think if you pay in full that is it and there should be no charges added after departure. Worse stay I have had in many years, service worse than Motel 6.
ES
Edward Salvatore-Kabasta
Oct 18, 2025
1.0
Not a nice hotel. It’s built into a hill. The rooms on the one side of the hotel are probably very nice. However on the cliff side of the building they built a 20-30 foot concrete retaining wall and that wall is 5-6 feet from your window. It’s like a bad walk out basement failure. My room smelled like mildew so I left the window open while I went to dinner. When I returned my room smelled heavily of mold. After looking outside my window, I found they had wooden pallets with cardboard loosely covered with a tarp, stored all along the wall by the guest rooms windows. It all contained mold. For the rest of the night my room smelled like mold and mildew. People walked by window at all hours and it’s just generally unpleasant. More like a Motel 6 than a Hilton. The front desk clerk was texting when I arrived and texted the entire time she checked me in. Just a bad experience. I will not return and I’m considering using a different hotel altogether for work travel. The photos you see are the moldy boxes outside my window. FYI you have to keep your window closed like in the picture because people can look down into your room or walk by at eye level.
Frequently Asked Questions About Hilton Garden Inn San Luis Obispo/Pismo Beach
What are the check-in and check-out times at Hilton Garden Inn San Luis Obispo/Pismo Beach?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn San Luis Obispo/Pismo Beach provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at Hilton Garden Inn San Luis Obispo/Pismo Beach?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the Hilton Garden Inn San Luis Obispo/Pismo Beach?
Yes, self-parking is available for guests.
What amenities are available for fitness enthusiasts at the Hilton Garden Inn San Luis Obispo/Pismo Beach?
The hotel has a free fitness center equipped with Precor equipment including elliptical machines, treadmills, free weights, and weight machines.
Does Hilton Garden Inn San Luis Obispo/Pismo Beach offer accessible facilities for guests with mobility challenges?
Yes, the hotel provides accessible parking and elevators, and is mobility accessible throughout.
Is breakfast available at Hilton Garden Inn San Luis Obispo/Pismo Beach?
Yes, breakfast is available for guests at the hotel's restaurant.
Are there any nearby dining options around Hilton Garden Inn San Luis Obispo/Pismo Beach?
Yes, nearby dining options include The Great American Grill lounge, Guiseppi's Italian Restaurant, Yanagi Sushi and Grill, Denny's, Thai Elephant Restaurant, Sushi Kokku, and Subway.
What beaches are close to Hilton Garden Inn San Luis Obispo/Pismo Beach for guests to visit?
Guests can visit Avila Beach and the Pismo Beach Fireworks area, both popular nearby beach destinations for relaxation and entertainment.
Are there any nearby conveniences or services that guests at Hilton Garden Inn San Luis Obispo/Pismo Beach can access easily?
Yes, nearby conveniences include ampm convenience store and gas station, The UPS Store for printing and shipping services, pet services like Maddie Mae's Pet Pantry and Cat & Exotic Care veterinarian, and financial services such as LibertyX Bitcoin ATM and Bitcoin Depot.