The Ava Hotel Paso Robles, Curio Collection by Hilton

Reviews

• TB

  Tom Baca

  Dec 29, 2025
  3.0
  Stayed there for Christmas Eve. They had rap music going on at the restaurant and bar and second floor.Went to have a glass of wine at the bar and they said they had a big party coming and couldn’t accommodate me but yet nobody showed up other than that, the trip was great.
• DC

  Daisy Cardiel

  Dec 29, 2025
  3.0
  I’m giving this hotel three stars instead of five because the breakfast was very good. First, upon check in my elderly parents and I had to wait roughly 25 minutes because noone was at the front desk and a note was left stating “they be back soon,” photo included. First I find the unprofessional especially when one arrives tired and ready to get their room. Second we are given a room on the 2nd floor and the beds were awful I’m not sure if it was because it was a disability room or what but the beds and pillows were a nightmare! I had to call the front desk to inquire what type of pillows these were because my neck was killing me and I wasn’t even able to sleep my last night there including my mom. We slept awful! Third, I’m a Hilton gold status and you get free water with your stay and one of the nights the housekeeper forgot to replace them and I called the front desk and their response was “you only get that water if your a silver status” and I reminded them that I know the regulations with the water and know I’m entitled to the free water as it is stated on the water when I checked in! Fourth, we asked for additional towels and it legit took over 30 minutes to arrive. As an AMEX cardholder I attempted to request a late check out for myself and folks and was immediately told no given they gad reached full capacity for late check outs. Overall the customer service as this location was simply awful and the beds were just terrible! The only good thing in this hotel was the breakfast burrito! I def would not stay here again.
• SG

  Sidharth Gupta

  Dec 27, 2025
  1.0
  I was highly disappointed by the on site restaurant's attempt to cheat me of my money. I tipped $2 for a to-go burrito and charged it to my room. But the final receipt I received after my stay indicated that I was charged $26 for the tip. I called the hotel after my stay and they did refund me the difference. But simply returning stolen property is NOT a sufficient apology - attempted theft requires a stronger penalty than just the return of stolen property. I was lucky enough to discover the issue this time, as I went through each of the 30 line items in the receipt from a 2 night stay. But I'm wary of staying at a Hilton in the future.
• MS

  Marina Sanders

  Dec 26, 2025
  5.0
  An absolutely gorgeous hotel! I love the Baja vibe and the laid-back luxury ambiance. The staff members are fantastic. We had cocktails at the bistro, and Patrick and Edith are excellent mixologists. It was a great experience overall, and we can’t wait to be back again
• AP

  a p

  Dec 7, 2025
  4.0
  The hotel location is a block to Downtown City Park and a short walk to some of the best restaurants in Paso Robles. Hotel suites are pleasantly decorated with wood floors in the living/dining space and cozy carpet in the bedroom area. The bathroom is spacious and although there’s only one sink in the master bedroom, there’s a good amount of space on both sides of the sink. Great lighting throughout the suite. Plenty of closet space and two luggage racks (thank you). Nespresso machine in the room is convenient. Wish they had real half-and-half though instead of the Carnation creamers. The housekeeping service is practically perfect. The facial soap was removed without being replaced but we had an extra water closet so was able to take the soap from there. Ran out of facial tissue - not sure why a spare box was unavailable and didn’t bother calling for an extra box. At least there was a spare toilet paper roll. Plenty of towels though - and this was greatly appreciated. The Esperanza restaurant on the second floor has a great rooftop bar and I can envision how fun that space is during warmer weather since the bar is adjacent to the pool area. During the wintertime visit, it was great to see space heaters for this open space, outdoor dining area but too cold in December to dine without a space heater. There weren’t enough but maybe those are coming. The hotel recently opened. For the bistro on the ground floor - Ava Hotel should consider (a) window coverings to cover the harsh morning sun, (b) turning down the air conditioning so there isn’t a draft on guests dining in the few comfortable table seating spaces available, (c) add more tables instead of the coffee table spaces (tables are too low to eat a meal while comfortably seated), (d) relocate the printed menus so guests aren’t gathered in front of the register to grab a menu to place their order and (e) please reconsider asking for a tip BEFORE being seated and BEFORE dining. Would come back because it’s a well-appointed hotel that is conveniently located in Paso Robles.

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