Business Details
About
Hotel
Hilton Grand Vacations Club Palm Desert is located next to the Desert Willow Golf Course and is within six miles of El Paseo shopping district, McCallum Theater for the Performing Arts, and the Living Desert Zoo and Gardens. We're a 25-minute drive to downtown Palm Springs.
Relax poolside in one of our many pools, soak in the hot tub. Enjoy beautiful mountain views, day or night, while lounging near the fireplace. Hit a work out in our fitness center or play a round of tennis at the courts. The fitness center features treadmills, elliptical machines, stationary bikes, and more to choose from! Relax poolside in one of our many pools or soak in the hot tub. Find entertainment in the game room or in the movie theater. Visit our concierge for local attraction ticket assistance. On-site outdoor grills are available for use.
We offer a wide range of accommodations, from comfortable studio rooms to 1-, 2-, 3-, and 5-bedroom suites, terrace suites, and casitas. Studios feature a king bed and kitchenette with a mini fridge, coffee maker, and toaster. Suites boast a spacious living area with a queen sofa bed, patio, and fully-equipped kitchen for in-suite dining.
Daily Resort charge includes: guest internet; sports equipment; PressReader; daily premium coffee & tea in lobby; self-parking; DVD, board game, cards & puzzles rentals; up to 15% off-property dining & attraction disc; zoo tickets discount; movie theater access.
Location
Hilton Grand Vacations Club Palm Desert
1 Willow Ridge, Palm Desert, CA
92260, United States
Hours
Reviews
4.6
413 reviews
5 stars
303
4 stars
75
3 stars
19
2 stars
7
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.
Cleanliness
While many guests appreciated the cleanliness of the rooms and grounds, some reported issues with cleanliness, particularly in the bathrooms and floors.
Amenities
The resort offers a variety of amenities including pools, tennis courts, and a movie theater, which guests enjoyed, although some noted the lack of on-site dining options.
Room Quality
Feedback on room quality was mixed; while some found the accommodations spacious and well-equipped, others noted that some furniture and appliances felt dated.
Maintenance Issues
Several guests reported maintenance issues, including problems with WiFi and heating in the hot tubs, which detracted from their overall experience.
- DMDale McVeigh2 days ago5.0Only saw the grounds. Looks beautiful.
- JLJohn LeeNov 14, 20255.0Fantastic units - self contained and well equipped. All units near a pool and hot tub. Kitchen well equipped. Comfortable beds. Many units have outdoor showers. Nice decks. Surrounded by Desert Willow Golf Course. Great front desk. Overall a great resort.
- 1113crestonNov 5, 20255.0One of my favorite Club intra West Resorts
- BSBarbara SmeystersOct 14, 20255.0We have stayed at this location several times. This year we stayed at a different resort. We stopped by to visit our home away from home and the front desk staff was AMAZING! Darlene, Grace and Larissa were so friendly and kind to us. Darlene then saw the GM Ramiro and introduced us to him as well. We found out that he helped us 13 years ago when we left our passports in the safe. He was maintenance at that time and assisted the GM Phillip at that time. Phillip drive the passports to the airport for us. Such a great staff. The grounds are amazing and the units are lovely. Thank you for your great work!
- CRCaryl RedmondSep 2, 20254.0A studio condo was all that was available. It was sufficient but small than what we were used to. No ice maker and had to go down a floor to get ice. Tiny refrigerator. Room is good for just a couple day stay.
Frequently Asked Questions About Hilton Grand Vacations Club Palm Desert
What types of accommodations are available at Hilton Grand Vacations Club Palm Desert?
The resort offers studios, 1-, 2-, 3-, and 5-bedroom suites, terrace suites, and casitas with amenities such as kitchenettes, fully-equipped kitchens, and patios.
Does Hilton Grand Vacations Club Palm Desert offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas, including a public internet terminal.
What are the check-in and check-out times at the resort?
Check-in is at 4:00 PM and check-out is at 10:00 AM.
Are there any fitness or recreational facilities available?
Yes, there is a free fitness center with treadmills, elliptical machines, stationary bikes, free weights, tennis courts, a hot tub, and an outdoor pool.
Is the resort accessible for guests with mobility needs?
Yes, the resort is mobility accessible and offers accessible parking and an accessible pool.
Is parking available at Hilton Grand Vacations Club Palm Desert?
Yes, free self-parking is available on-site.
Are pets allowed at the resort?
No, pets including cats and dogs are not allowed at the resort.
What COVID-19 safety measures are implemented at the resort?
The resort uses commercial-grade disinfectants, employees wear protective equipment, enhanced cleaning is in place in common areas and guest rooms, and plastic keycards are disinfected or discarded.
What nearby attractions can guests visit during their stay?
Guests can explore the nearby Desert Willow Golf Course, El Paseo shopping district, McCallum Theater for the Performing Arts, and the Living Desert Zoo and Gardens, all within six miles.
What nearby car rental services are available for guests?
Guests can rent vehicles from nearby car rental agencies including Hertz and EagleRider for motorcycle rentals and tours.