Business Details
About
Hotel
At Embassy Suites Palm Desert, guests can unwind in spacious two room suites, with some rooms featuring breathtaking views of the surrounding mountains. Each stay includes a complimentary breakfast with a cook to order omelet station, as well as a nightly complimentary cocktail reception.
Our hotel is situated in the heart of Palm Desert, California. Located just a short distance away, guests can enjoy shopping at the El Paseo Shopping District and explore nearby golf courses, including PGA West, Desert Willow, Classic Club, and Indian Wells Country Club.
Savor local dining favorites such as Ruth's Chris Steak House, LGs Prime Steakhouse, The Chop House, Mama Gina's, and Castelli's.
We are also conveniently located near leading medical facilities like the Betty Ford Center, Annenberg Center for Health Sciences, and Eisenhower Medical Center. Family friendly attractions such as The Living Desert Zoo and Botanical Gardens, McCallum Theater, Indian Wells Tennis Garden, and Acrisure Arena are all close by.
Our hotel features a large outdoor swimming pool, whirlpool, courtyard, and a spacious sun deck, perfect for relaxing under the California sun. Guests of all ages can enjoy outdoor games like ping pong, mega chess, and mega checkers. Pickleball enthusiasts will love our 21 dedicated courts. Access is available for a fee, with options to reserve courts for open play or private lessons.
Come experience the best of Palm Desert at Embassy Suites.
Please note, a daily mandatory charge applies, which includes a 0.195 percent California Tourism Assessment and a 3 percent Greater Palm Springs Tourism Business Improvement District GPSTBID Assessment.
Location
Embassy Suites by Hilton Palm Desert
74-700 Highway 111, Palm Desert, CA
92260, United States
Hours
Reviews
3.4
1,612 reviews
5 stars
549
4 stars
311
3 stars
246
2 stars
183
1 star
323
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about the cleanliness of the rooms, with reports of dirty carpets, mold, and unkempt bathrooms.
Staff Service
Many guests praised the staff for their friendliness and helpfulness, noting exceptional service from individuals like Aaron, Rosa, and Hector.
Room Condition
Several reviews mentioned that the rooms are outdated and in need of maintenance, with issues such as broken air conditioning and worn furniture.
Breakfast Quality
The breakfast received positive feedback, particularly the made-to-order omelet station, although some guests found the overall selection lacking.
Pool and Amenities
The pool area was generally well-received, with guests enjoying the cleanliness and atmosphere, though some noted issues with the hot tub.
- PMpantelis magaziotisNov 16, 20252.0One of the worst Hilton properties I have visited, room was not clean , ripped couch? Dirty headboard? TV had no signal? Phone next to bed didn’t work, electrical plugs not working some of them just strange how Hilton allows this AC unit sounds like a tractor you can’t sleep TERRIBLE TERRIBLE
- JKJohn KravitzNov 15, 20251.0If I can give this place a Zero, I would!. Place is dirty, rooms are outdated, housekeeping does not clean correctly! Property needs better maintenance, and care. Front desk is rude. Breakfast is fine 👍🏼. I came a couple months ago and it was a very nice stay, this time around it was just a fail, not sure what happened but wow!
- HBHubert B.Nov 12, 20253.0While this hotel is located pretty close to all the attractions in downtown Palm Desert the hotel itself is outdated and not very appealing once you step in to your room and the rest of the hotel. In matter of fact even the outside seems outdated and old and it’s nothing to what is advertised online. While the location and service is prime as we as the amenities the rooms and resort is anything from outstanding. I actually found the rooms outdated, filthy and anything that would make me come back again. Again service was top notch but the rest of the property is very disappointing! Just my humble opinion!!
- RLRahsaan McFarland llNov 6, 20252.0This place is a real piece of work. Rooms are tired. Service is uninspiring. And the shopping complex that’s 100 feet from the property? Good luck accessing it on foot. There are no sidewalks going in or out of this hotel. You've got to walk in the roadway and through a patch of sand to reach the city sidewalk. Why wouldn’t you add a path to leave on foot? Why would I drive 100ft to the grocery store? To add insult to injury, you want to charge $10/night to park. Give me a break!
- EJEvelyn JohnsonOct 31, 20255.0This place is very nice and well kept. It is also pet friendly. Peaceful atmosphere, nice soft music playing in pool area. Our room was very spacious and accommodating, had a little defrost problem going on with the mini freezer. Other than that we enjoyed the suites, bedroom huge and living room space huge, microwave, mini refrigerator, sink, coffee bar. Morning breakfast is hot and fresh, with option for cook to make you a fresh omelet with your choice of ingredients. Bread and muffin selection, eggs, bacon, sausage, potatoes, juices. Also has happy hour at 5:30pm with a small menu of appetizers available to order. We will be returning.
Frequently Asked Questions About Embassy Suites by Hilton Palm Desert
What types of suites does Embassy Suites by Hilton Palm Desert offer?
The hotel offers spacious two-room suites, some with breathtaking views of the surrounding mountains.
Is breakfast included with a stay at Embassy Suites by Hilton Palm Desert?
Yes, a complimentary breakfast including a cook-to-order omelet station is included with your stay.
What time are check-in and check-out at this hotel?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer any activities for children?
Yes, the hotel is kid-friendly and offers kid activities for guests of all ages.
Are pets allowed at Embassy Suites by Hilton Palm Desert?
Yes, pets including cats and dogs are welcome at the hotel.
What wellness and recreational facilities are available on site?
The hotel features a large outdoor swimming pool, whirlpool, fitness center, hot tub, and 21 dedicated pickleball courts, with options for open play or private lessons.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
What payment options are accepted at Embassy Suites by Hilton Palm Desert?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby dining options for guests of the hotel?
Yes, nearby dining options include Sonoma Grill, Dairy Queen, Wingstop, Starbucks, Orange Julius, Holey Scoops Ice Cream, and Rita's of Palm Desert.
What entertainment and shopping venues are close to Embassy Suites by Hilton Palm Desert?
Guests can visit Expressframe for shopping and art, enjoy family attractions like The Living Desert Zoo and Botanical Gardens, and catch shows at the McCallum Theater nearby.