Hampton Inn & Suites Mission Viejo

4.3
574 reviews

About

Hotel
Daily Mandatory Charge includes: CA tourism assessment The new Hampton Inn & Suites Mission Viejo hotel, located just off Interstate 5, offers welcoming space for your event, an outdoor courtyard with waterfall beside the pool, and a modern breakfast area with large windows and a cozy fireplace. This hotel, situated in a residential-small business neighborhood, is just a mile from The Shops at Mission Viejo, Mission Hospital, Saddleback College and Arroyo Trabuco Golf Club. Laguna Niguel/Mission Viejo Metrolink Station is less than a mile away while John Wayne Airport/Orange County (SNA) is 18 miles from our distinctive hotel. Invite up to 130 guests to your Mission Viejo meeting, bridal shower or birthday party at our venue, comprising 800 square feet, WiFi and A/V equipment for rent. Overnight guests enjoy our free hot breakfast, free WiFi and access to the pool and whirlpool spa and fitness and business centers. Enjoy lunch or dinner at the nearby Cheesecake Factory, Rockfire Grill or Stacks Pancake House. Quick snacks are available from the 24-hour convenience shop. Choose from a queen- or king-sized clean and fresh Hampton bed® in your guest room, featuring free WiFi, HDTV and coffee/tea facilities. We also have cribs available. Some rooms have sofa beds, tubs instead of showers or roll-in showers, and mini-refrigerators. Upgrade to a studio suite for more space and a microwave. Our Hampton Inn & Suites Mission Viejo hotel team is ready to make your stay relaxing and comfortable. Come see us

Location

Hampton Inn & Suites Mission Viejo
28682 Marguerite Pkwy, Mission Viejo, CA
92692, United States

Hours

Reviews

4.3
574 reviews
5 stars
362
4 stars
112
3 stars
38
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Mixed reviews on staff friendliness and helpfulness; some praised the team while others reported rudeness and lack of professionalism.

Room Quality

Rooms generally clean and spacious, but some guests noted issues with comfort, noise insulation, and outdated features.

Breakfast Experience

Breakfast received positive feedback for variety and quality, though some guests found it lacking in healthy options.

Location

Conveniently located near attractions and dining, with easy freeway access, but parking can be limited.

Customer Service Issues

Several complaints about poor handling of reservations, deposits, and customer concerns, particularly involving management.
  • GW
    G W
    Oct 28, 2025
    5.0
    Hampton Inn can be hit or miss, this one’s a hit! Towels could be better, but to the level of expectation from a Hampton Inn.
  • PW
    Ping Wang
    Oct 24, 2025
    3.0
    The front desk is very confused!!! Everything is messed up here!
  • MF
    M Fisher
    Oct 20, 2025
    5.0
    We spent 9 days in California, staying at many expensive, fancy hotels. This Hampton Inn was just as good or better than most of them. And, it was a much better value for the money.
  • SF
    Scott F
    Oct 20, 2025
    4.0
    Good enough for the price for an overnight stay. I was just passing through real quick and needed a spot to stay for the night that was farther outside away from LA traffic, and this worked out. Parking seems like it could get limited if there are lots of people staying, but I had no issues parking around 10:30pm on a Thursday night in mid-October. It's adjacent to a car lot and a parking garage which both get gated off and have signs about not parking there. The room and bed were comfortable enough even though I'd say the room was a little small. The bathroom was spacious with a wider bathroom counter, which I'm a fan of. The only issue I had was that the Wi-Fi was barely usable and occasionally dropped out, which was frustrating because my cell service wasn't great either. There was also a strong smell of marijuana in the hallways; presumably someone had just been smoking out on the patio or something. Not really a problem for me. Overall I'd consider this place again, but there's nothing particularly special about it compared to other mid-level hotels.
  • JS
    Johny Sins
    Oct 9, 2025
    1.0
    This experience was quite frustrating. The quality was much lower than expected, and it seemed like there was no proper attention to detail or effort put in. The final result felt rushed, unorganized, and far from professional. Overall, it left a very negative

Frequently Asked Questions About Hampton Inn & Suites Mission Viejo

What are the check-in and check-out times at Hampton Inn & Suites Mission Viejo?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is parking available for guests at the hotel?

Yes, self-parking is available for free at the hotel.