Hampton Inn & Suites Marina

4.4
178 reviews
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Business Details

120 Reservation Rd, Marina, CA
93933, United States
(831) 264-6500
https://www.hilton.com/en/hotels/mryhmhx-hampton-suites-marina/

About

Hotel
Daily Mandatory Charge includes: Monterey County Tourism Improvement District Assessment

Location

Hampton Inn & Suites Marina
120 Reservation Rd, Marina, CA
93933, United States

Hours

Reviews

4.4
178 reviews
5 stars
120
4 stars
33
3 stars
10
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the hotel for being clean and well-maintained.

Staff Service

Staff were generally described as friendly and helpful, although there were some negative experiences reported.

Breakfast Quality

The breakfast received positive feedback for variety and quality, often noted as better than typical hotel offerings.

Room Comfort

Rooms were frequently mentioned as spacious and comfortable, with good amenities.

Pool Issues

Several reviews highlighted problems with the pool, including strong odors and maintenance issues.
  • DG
    Daniel Garcia
    Oct 22, 2025
    5.0
    Very nice for the price and your on the beach
  • LN
    lets note
    Oct 18, 2025
    5.0
    Conveniently located near beautiful beach and it’s walking distance. Everything is well maintenanced.
  • LR
    Lyssa Richards
    Oct 16, 2025
    4.0
    The hotel was obviously very new. Breakfast was good. They had a nice little pour-your-own tap area that my husband and I enjoyed. Even a regular room was spacious enough for my husband and I and our two small kids. The only issue was that the pool was broken when we arrived but we weren’t informed until the next day when we went down to get in. It’s why we booked this hotel. The pool area is also remarkably slippery. Rating the room lower to account for the pool issue.
  • DB
    Dean Bledsoe
    Oct 12, 2025
    5.0
    Great stay. Awesome staff!
  • WN
    W Nicola
    Sep 24, 2025
    4.0
    Hampton Inn (and Hilton properties in general) are always my go-to when I’m on the road. On my recent motorcycle trip down Route 1 with a friend, we had a two-night stay scheduled at this property. Unfortunately, when I checked in, I realized I had made an error in my reservation. Regrettably, Miss M at the front desk was not very receptive to my explanation. She insisted there was nothing she could do and told us we would need to speak with the manager the next morning. Even a simple request for a couple of bottles of water — traditionally part of the Hilton Honors welcome — was declined with, “We don’t do that anymore.” We shrugged it off and made our way to our room. The next morning, we returned to the front desk and met Miss Briana. After politely explaining my mistake, she immediately showed empathy and reassured me the issue could be resolved. "How can I help?" was her immediate response. She adjusted our stay and explained that the property manager, Larissa, would finalize the change. Later that day, we spoke briefly with Miss Larissa, who confirmed that the adjustment had been made. She mentioned this type of booking mistake happens frequently and was easy to fix. Her professionalism and friendly demeanor were greatly appreciated. In conclusion, while the check-in experience fell short of the usual Hilton Promise, Briana and Larissa completely turned things around. We left this Hampton Inn on a positive note — kudos to Briana and Larissa for taking care of business and making sure we were well taken care of!
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Frequently Asked Questions About Hampton Inn & Suites Marina

What types of pets are allowed at Hampton Inn & Suites Marina?

Both cats and dogs are welcome at Hampton Inn & Suites Marina, making it a pet-friendly hotel.

Is breakfast included with my stay at Hampton Inn & Suites Marina?

Yes, a complimentary breakfast featuring a buffet option is available to guests.