Business Details
About
HotelHampton Inn
Daily Mandatory Charge includes: Monterey County Tourism Improvement District Assessment
Location
Hours
Reviews
4.3
185 reviews
5 stars
123
4 stars
34
3 stars
11
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness and well-maintained facilities.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported poor customer service experiences.
Amenities
The hotel features a variety of amenities, including a good breakfast and spacious rooms, but there were complaints about the pool's condition and odor.
Noise Issues
Several guests noted noise disturbances from neighboring rooms and hallways, impacting their overall comfort.
Location
The hotel is conveniently located near Walmart and the beach, making it a favorable choice for visitors.
- SGSanjib GuhaJan 4, 20263.0Pros - location really nice, nice breakfast and rooms are spacious. But apart from these 3, everything else is negative. Check my video below, continuous water leakage and dropping from the ceiling in the breakfast area, I almost slipped. Plus pool heater was not working, basically making it unusable and some of the equipment in the gym were also dysfunctional. Front desk ladies were also not cordial and friendly, need better training if they want to stay in the customer facing roles. Overall not a great stay except few plusses mentioned in the 1st sentence.
- RNRebecca NJan 1, 20265.0It’s really hard to find a good hotel that’s renovated close to attractions! This hotel worked out to be excellent. Pros Location Renovated Clean Service and room clean daily Cons No indoor pool - heater broken they said Ok buffet - omelette not available without cheese , no egg whites Not sure about some of the negative reviews here, we enjoyed our stay. Pools can always have malfunctions, please call ahead to check.
- CHCory HainesDec 29, 20251.0horrible checking. lied so many hidden fees not on website. BEWarned they will charge extra $400 for week stay. very unfriendly staff. the whole checkin was horrible and I never complain. I was advised stay elsewhere!!
- JJJackDec 20, 20251.0There was a rat in the hall on the 4th floor. This was my first night of a 3 month stay, the management was unwilling to help. Pretty awful stay overall. Shortly after the rat, the ceilings started leaking heavily
- JFJohn G FischerDec 8, 20255.0Really nicely built very modern Hampton Inn. Gorgeous studio suites. Huge bathroom and super comfortable beds. Very nice front desk person upgraded us...we are Hilton Gold members. Pool looked great, one of the nicer ones I've ever seen at a Hampton, but we were super disappointed to find the pool was freezing cold with a broken heater. The kid was crushed. Decent location if you are visiting Monterey area but don't want to pay $350/nt+ for a room.
Frequently Asked Questions About Hampton Inn & Suites Marina
What types of pets are allowed at Hampton Inn & Suites Marina?
Both cats and dogs are welcome at Hampton Inn & Suites Marina, making it a pet-friendly hotel.
Is breakfast included with my stay at Hampton Inn & Suites Marina?
Yes, a complimentary breakfast featuring a buffet option is available to guests.
Does Hampton Inn & Suites Marina offer accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with mobility needs.
What are the check-in and check-out times at Hampton Inn & Suites Marina?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Are there fitness and recreational facilities available at Hampton Inn & Suites Marina?
Yes, the hotel has a free fitness center and an indoor pool for guest use.
Is parking available at the hotel, and if so, is there a charge?
Self-parking is available and free of charge at the hotel.
Does Hampton Inn & Suites Marina provide free Wi-Fi for its guests?
Yes, free Wi-Fi is available in public areas, including public internet terminals.
What nearby dining options are available for guests staying at Hampton Inn & Suites Marina?
Guests can dine at nearby restaurants such as Denny's, a popular American diner and restaurant.
Which nearby transportation options can guests use to reach Hampton Inn & Suites Marina?
Guests can use the Monterey Airbus Station, a nearby bus station, to access the hotel conveniently.
Are there any nearby attractions guests can explore before or after their stay at Hampton Inn & Suites Marina?
Guests can visit the Pebble Beach Golf Course for outdoor activities or Cascade Ranch State Park for skateboarding and nature experiences.