Business Details
About
Hotel
Daily Mandatory Charge includes: California Tourism Assessment
Our Golden State hotel is located just off I-5 and steps away from a variety of dining options. Visit Lathrop attractions like the River Mill wedding venue, Big Dreams Park, Dell’Osso Family Farm and Grey Stone Park, all within 15 minutes. Enjoy a uniquely Tru stay in one of our comfy guestrooms with crisp white sheets, lots of outlets, fee WiFi and a build-your-own breakfast- making for delicious morning.
Location
Hours
Reviews
3.9
232 reviews
5 stars
121
4 stars
43
3 stars
29
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with front desk staff being rude and unhelpful.
Cleanliness
Many guests praised the cleanliness of the rooms and hotel facilities, noting that the property was well-maintained.
Noise Issues
Several customers reported issues with noise from outside and thin walls, which affected their sleep quality.
Amenities
While some guests enjoyed the amenities like the gym and breakfast, others found the breakfast options lacking and the absence of a pool disappointing.
Room Size
Multiple reviews mentioned that the rooms were small and lacked adequate storage options, which detracted from the overall experience.
- RBraul bNov 30, 20253.0For check in on Thursday, they have a women front desk who was eating with their boyfriend or husband or friend. She told me to wait and in Spanish she told the person that she wanted to go home already, she don't wanted to be there if you do not like your workplace don't work there... everything else very well. OTHER THING I called at about 6 am to ask if I could leave later and the receptionist told me that at 12 is the time of CHECK OUT , I tell him in the app tells you that if you are registered you have those benefits, he only replay to dial after 8 am, having to solve me haha. Next time I will check other options... Not good costumer service......
- MMMonNov 16, 20255.0We had a great staycation in Lathrop. Bed is comfortable,food is great, room is clean and decent size for 4 ppl in the room. 10 mins away from Skydive Cal and both experiences are awesome. We'll definitely be back! Thank you so much!
- JQJavier QuinteroOct 11, 20255.0Employees were professional and polite, room was clean, everything we needed was there thank you for your service
- BKBrian KauffmanOct 5, 20254.0Safe and nice
- RTRitvik TiwariAug 7, 20251.0After a long period of driving, I found this place and wanted to stay but the manager explained something about the booking that does not make sense as I have been a hilton member for very long and never had heard such a ridiculous rule and logic. The night manager is extremely rude and unprofessional. Never coming back to this location.
Frequently Asked Questions About Tru by Hilton Lathrop
What are the check-in and check-out times at Tru by Hilton Lathrop?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Tru by Hilton Lathrop offer free WiFi to guests?
Yes, free WiFi is available in public areas and there are public internet terminals.
Are pets allowed at Tru by Hilton Lathrop?
Yes, both cats and dogs are welcome at the hotel.
Is breakfast included during the stay at Tru by Hilton Lathrop?
Yes, a complimentary build-your-own breakfast is available for free.
Does the hotel provide parking options for guests?
Yes, free self-parking is available for guests.
Is the Tru by Hilton Lathrop property accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are there fitness facilities available at Tru by Hilton Lathrop?
Yes, a fitness center is available for free for guests.
Is Tru by Hilton Lathrop environmentally friendly?
Yes, the hotel has several eco-certifications and programs such as ISO14001, ISO50001, Hilton LightStay, energy conservation, composting excess food, and uses eco-friendly toiletries.
What nearby dining options are available around Tru by Hilton Lathrop?
Guests can enjoy nearby dining at Taqueria Vallarta, Vallarta Mexican Food, Mountain Mike's Pizza, Quiznos, Golden Bowl Restaurant, Amici Sushi, A&W Restaurants, KFC, Jack in the Box, and Carl's Jr., all located within close proximity to the hotel.
Are there any beauty or spa services near Tru by Hilton Lathrop?
Yes, guests can visit nearby salons and spas such as Lathrop Amazing Nails Spa, Diva Nails, Star Salon, and Alimah's Beauty Salon for beauty treatments and services.
How can customers access transportation or travel services near Tru by Hilton Lathrop?
The hotel is near Lathrop - Hwy 5 transportation hub and local gas stations like BP and ARCO. Additionally, there are Bitcoin ATM services such as Bitcoin Depot and LibertyX for financial transactions.