Business Details
About
Hotel
Daily Mandatory Charge includes California Tourism Assessment and Lancaster Tourism Business Improvement District Assessment.
The Hampton Inn & Suites Lancaster is a valued-priced Hilton Brand product in Lancaster featuring 62 spacious, well-appointed guest rooms with a choice of a king or two queen beds and 23 spacious one-room suites to include wet bar, microwave and refrigerators. Each room will has Cloud Nine Beds, complimentary High Speed Internet Access, telephone voice messaging, as well as a hair dryer, in-room coffee maker, iron and ironing board, plus free in-room movie channel for the guest comfort and enjoyment. The hotel offers an indoor swimming pool, a well-equipped fitness center and a guest laundry facility. Guest will enjoy the complimentary On the House hot breakfast daily or On the Go Breakfast Bags weekday mornings.
The hotel has two meeting & banquet rooms for up to 100 people plus an executive board room.
Location
Hampton Inn & Suites Lancaster
2300 W. Double Play Way, Lancaster, CA
93536, United States
Hours
Reviews
4.0
840 reviews
5 stars
428
4 stars
192
3 stars
86
2 stars
44
1 star
90
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported cleanliness problems, including roaches, musty smells, and dirty bathrooms.
Staff Performance
The staff received high praise for their friendliness, helpfulness, and exceptional customer service, particularly from employees like Anthony and Marina.
Room Conditions
Guests noted that some rooms were outdated and in need of maintenance, with issues like broken bathroom doors and noisy environments.
Parking Fees
Many guests expressed dissatisfaction with the $15 parking fee, feeling it was unjustified given the location.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality of the offerings.
- RRRobynOct 28, 20252.0It was fine. It says you get breakfast and you do, but you have to walk to the other hotel to get it which is strange. The door from the parking lot didn't work so I had to walk all the way around the hotel at night.Because it won't open with your key card. The stairwells were extremely dirty, which is never a good sign, because the common areas were just not clean. There was something beeping in the hallway. Maybe a faulty door or something, but it kept me up all night. I would say that it's not worth the money, because you also have to pay for parking when the parking lot is virtually empty. I would definitely pick a different hotel next time. I would just use the word fine. It was fine and we had a place to stay, but I would not choose it again.
- JAJoan AzbellOct 14, 20255.0We stayed Oct 3 - 6. The rooms were very clean and the staff was great. They are dog friendly
- CCChris CarmonaSep 21, 20251.0Our first room had roaches. Second room. Had bed bugs in our room and another in our party's. Room 213 and 215
- HPHellaHardWill PlurSep 2, 20251.0This place just sucks. Better experience at a motel 6. Read all the other comments and enough is said. I agree with all of them. Didn’t expect this experience from a Hilton.
- KMK McArdleJun 20, 20251.0Turn the volume on the videos I posted. Renovations starting 7:30am everyday. Hammering and crew playing their music. Bathroom door was broken annd they came annd took the bathroom door and tried to fix it. After that the bathroom door wouldn’t latch or lock. Asked for a room change every day and never got one. Pool closed and was never told until we tried to use it. Stayed 4 night and my room wasn’t cleaned once.
Frequently Asked Questions About Hampton Inn & Suites Lancaster
What types of rooms are available at Hampton Inn & Suites Lancaster?
The hotel offers 62 guest rooms with king or two queen beds and 23 one-room suites featuring wet bar, microwave, and refrigerators.
Is breakfast included with the stay at Hampton Inn & Suites Lancaster?
Yes, a complimentary hot breakfast buffet is available daily along with On the Go Breakfast Bags on weekday mornings.
Does Hampton Inn & Suites Lancaster have facilities for business travelers?
Yes, the hotel features a business center and three meeting rooms, including an executive board room for up to 100 people.
Are pets allowed at Hampton Inn & Suites Lancaster?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features are available at Hampton Inn & Suites Lancaster?
The hotel offers accessible parking, elevators, and is mobility accessible to accommodate guests with disabilities.
What amenities does Hampton Inn & Suites Lancaster provide for fitness and relaxation?
Guests can enjoy a free fitness center, an indoor swimming pool, a hot tub, and cardio equipment like treadmills and ellipticals.
What are the check-in and check-out times at Hampton Inn & Suites Lancaster?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is there free Wi-Fi available at Hampton Inn & Suites Lancaster?
Yes, complimentary high-speed Wi-Fi is available in public areas and guest rooms.
What nearby places of interest can guests visit around Hampton Inn & Suites Lancaster?
Guests can visit the Lancaster Municipal Stadium, Pioneer Events Center, and Lancaster Marketplace for shopping and entertainment opportunities.
Are there convenient nearby services for guests driving to Hampton Inn & Suites Lancaster?
Yes, the hotel is near the EVgo Car Charging Station for electric vehicle charging and Empire Towing & Recovery 24/7 for roadside assistance.