Daily Mandatory Charge includes: California Tourism Assessment. Next to Hayward Executive Airport, our hotel is 15 miles from Oakland and 26 miles from San Francisco. Oakland International Airport is less than 10 miles away. Were also within 15 minutes of several corporate offices, manufacturers, and California State University East Bay. We offer a 24-hour fitness center and laundry, heated indoor pool, and free breakfast.
Several customers reported issues with cleanliness, including ant infestations and unclean bathrooms, while others praised the overall cleanliness of the rooms.
Customer Service
Customer service experiences varied widely, with many guests reporting poor service, unresponsive management, and rude staff, while some highlighted friendly and helpful staff.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking in options and freshness.
Safety Concerns
Multiple reviews mentioned safety issues, including vehicle break-ins and inadequate security presence, leading to dissatisfaction among guests.
Room Comfort
Guests appreciated the spaciousness and comfort of the rooms, though some noted issues with pillows and noise.
PM
phill mc
Dec 28, 2025
5.0
Been here a few few times and I have no complaints. Nice rooms, clean, and great breakfast!!!
JG
Jose Garcia
Nov 25, 2025
1.0
If you need a place to stay for work and own a work truck I advise to STAY AWAY FROM THIS HOTEL. Recently my vehicle got broken into and the security guard was no where to be found, the hotel cameras don’t even see anything. I used to love this hotel but security is surely lacking here, it’s easy to say I’m never booking this hotel again.
SC
Sophie Ca
Oct 18, 2025
5.0
I stayed there for a conference. The room was very clean and spacious, equipped with ceramic dishes, plates, cups, and stainless utensils. Not many people were there so it was quiet. I watched a couple of episodes of my favorite show on the big screen TV. I enjoyed a breakfast waffle, eggs, and fruits. Coffee was great too. Thank you!
JG
Janielle Gutierrez
Oct 13, 2025
5.0
The staff was very friendly and super helpful. The room was huge and very clean.
EA
Erasmo Andrade
Oct 3, 2025
2.0
The hotel is marked as pet friendly, and I got insect bites at my feet under the blankets, then, the hand soap, the body wash and the shampoo is the same product, I had to buy a soap and a shampoo because it irritate my skin. And the last thing, there was this constant noise inside the bathroom, like a little buzz, it was annoying.
The breakfast is clean, is very simple but good.
The pillows are really uncomfortable.
My experience wasn’t the best, for a business trip, I was hopping to rest but It wasn’t my best experience.