Hampton Inn by Hilton Irvine East - Lake Forest

3.9
553 reviews

About

Hotel
Nestled in the foothills of Saddleback Mountain within the Foothill Corporate Area and the Foothill Towne Center, the Hampton Inn South Orange County hotel is only minutes from Irvine, Anaheim and all areas of South Orange County, California. Major companies located nearby our Hampton Inn hotel include Wonderware/Invensys, Oakley, Black & Decker, Saxon Mortgage, Onyx Acceptance, Symbol Technologies, NCS Pearson, Wet Seal and Matsushita Avionics. The hotel offers easy access to California interstates I-5 and I-405, the 241 and 133 Toll Roads, as well as John Wayne Airport.

Location

Hampton Inn by Hilton Irvine East - Lake Forest
27102 Towne Centre Drive, Foothill Ranch, CA
92610, United States

Hours

Reviews

3.9
553 reviews
5 stars
261
4 stars
126
3 stars
69
2 stars
43
1 star
54

What are people saying?

AI-generated from recent customer reviews

Security Issues

Multiple guests reported serious security concerns, including break-ins and lack of effective monitoring.

Cleanliness

Numerous reviews highlighted dirty rooms, including unclean bathrooms and stained carpets, with some guests feeling unsafe due to unsanitary conditions.

Staff Performance

While some guests praised the friendliness and helpfulness of staff, others reported poor customer service and lack of management response to issues.

Breakfast Quality

Breakfast received mixed reviews; some enjoyed the variety while others found it lacking in quality and options.

Room Maintenance

Guests frequently mentioned issues with room maintenance, including broken appliances, poor water pressure, and inadequate housekeeping.
  • KH
    Kaylin Huber
    Oct 28, 2025
    5.0
    The staff was so kind, especially the cleaning crew, they were amazing and sweet! I was there for 3 nights and it was perfect,
  • BM
    B M
    Oct 25, 2025
    1.0
    Our room was broken into during our stay at this hotel (on 10/23/2025) in the early hours of the morning while I was in the room sleeping. A man watched my husband leave our room to head down for breakfast and entered our room using a master keycard. He did not work there to my knowledge and should not have had access to a staff all access keycard. The security here is non existent. This intruder was able to walk up and down the halls freely waiting for people to leave their hotel room. At least one other room was also robbed. Fortunately, I walked away unharmed but it was a very traumatic experience and has had me looking over my shoulder and on edge ever since this happened a couple of days ago. We had to wait hours for the general manager to show up who didn't seem to have any actual empathy at all with this very serious situation. Do better. This is not okay, and please for the safety of your guests, increase your security. At the very minimum MONITOR THE CAMERAS. I saw a suspicious man (not in hotel uniform) walking up and down the halls the day I checked in earlier in the week and should have taken that as a sign this place was not safe.
  • CL
    Corey & Tammy Loomis
    Sep 30, 2025
    2.0
    This hotel looks great in the pictures however it is really old and run down. Our room was really dirty. The bathroom had old urine on the base of the toilet, and our room was full of random hair. The sheets were stained but clean minus the hair removal. Several things were broken, and it only had one light for the entire room. The mattresses were old and stained. We had no choice to stay because of our situation. We had to move rooms and the second one was a bit better. Some of the staff were great but others were not very helpful or friendly. We were charged double for our room, but they resolved that. I would stay somewhere else if I were you.
  • AM
    Amy Mathias
    Sep 21, 2025
    4.0
    Very clean hotel and friendly staff. Quiet too. Everything was great except breakfast. The hot food just wasn’t hot enough. However, they do have many options to choose from. The gym was also very clean. This hotel staff is very much the most accommodating staff I have encountered in a long time. Very refreshing!
  • JB
    Janean Benner
    Aug 4, 2025
    5.0
    Super friendly and helpful staff with clean rooms!

Frequently Asked Questions About Hampton Inn by Hilton Irvine East - Lake Forest

What types of parking facilities are available at Hampton Inn by Hilton Irvine East - Lake Forest?

The hotel offers free self-parking with accessible parking spaces available.

Is Hampton Inn by Hilton Irvine East - Lake Forest accessible for guests with mobility needs?

Yes, the hotel is mobility accessible and features accessible parking, elevators, and a pool.