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HotelHilton
The Hilton Garden Inn Fairfield hotel in California is off I-80 between San Francisco and Sacramento only minutes from the Napa Valley. Fairfield, California is home to major corporations and Travis Air Force Base. The Hilton Garden Inn Fairfield hotel has deluxe accommodations, friendly service, and a relaxed atmosphere that awaits our guests. This Hilton Garden Inn hotel in California is certain to please the busy executive or leisure traveler with our amenities that include complimentary high-speed internet, wireless internet available on the first floor lobby and banquet areas and access with secure PrinterOn remote printing.
Location
Hours
Reviews
4.2
995 reviews
5 stars
508
4 stars
290
3 stars
116
2 stars
33
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and professional, contributing positively to their overall experience.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, outdated furnishings, and maintenance problems, indicating a need for improvements.
Noise Levels
Several guests reported significant noise disturbances from both the highway and other guests, impacting their ability to sleep.
Breakfast Quality
Feedback on breakfast was mixed, with many finding it overpriced and lacking in quality, especially compared to other hotels.
Location
The hotel is well-located near shopping and dining options, which was frequently noted as a positive aspect of the stay.
- SKSteve Koda3 days ago5.0Mike, the manager and his staff are amazing! Very professional! Considerate and honest! My wife and I had a great experience! Thank you Mike for everything! We'll be back soon!
- JGJody GDec 22, 20255.0Wonderful front desk associate.
- DDDeanna DeckardDec 17, 20255.0The restaurant is newly renovated and open for breakfast lunch and dinner. The chef is excellent! Great menu for all meals. Breakfast 6-10am. Lunch 11:30-1:00. Dinner 5-10pm.
- EPElla PrivateDec 16, 20252.0Unfortunately my experience was very disappointing. The front desk service was poor, and to make matters worse, they closed the spa early—unhelpful after a long drive when all I wanted was to enjoy the jacuzzi for a few minutes. The next morning, I was shocked by the state of the jacuzzi—it was by far the dirtiest I have ever seen. Stepping in felt like walking on sand. Additionally, when I tried calling the front desk from our room phone they never answered. They only took a call once my husband called off his cell phone. Breakfast is not complimentary and costs $10, but the options are extremely limited and not worth the price. Overall, this stay fell far below expectations.
- JFJamie FenkNov 16, 20252.0This experience started off well with booking and then became a disappointment after check-in. Unfortunate I don’t remember names of employees but the person we talked on the phone with to book our room was incredibly helpful. We were initially going to book our room online (my husband and I and our toddler) but we’re having difficulty with the 3rd party website so we decided to call the hotel directly and book the room for a night with a concierge instead. This employee was quick and understanding and actually honored the room price that was offered on the 3rd party website, he also said we had the free breakfast included and for anyone with a toddler that’s actually a big deal, mornings in a new place run a lot more smoothly. When we arrive to our destination we are about 30mins early for check in so we call ahead and ask if we can check in early to set our bags in the room before heading off to a Friendsgiving. We were told the room was ready and we absolutely can check in early, no issues there and again a very helpful employee. Once we arrive to settle in for the night we find there is no parking. After driving around for a while we finally get a space and unload a very overtired toddler for much needed sleep. The lobby and surrounding halls are filled with incredibly loud and obnoxious intoxicated people. Perhaps there was an event, I wish there was a heads up before booking especially since they put us on the ground floor. I figured no big deal the bar closes at 10 this should settle down soon. Well into the evening and early morning there was still shouting throughout the halls of belligerent people, so loud it disrupts my toddlers sleep as well as my own. Then after a rough and restless night we find out that “because we booked through a 3rd party we do not have breakfast included”. Which is the opposite of what we were told when we spoke to an actual employee of the hotel to book the room! There’s no use in arguing because I’m sure there was some code used in the POS when the initial person honored the price of the 3rd party website. Since we only stayed one night it didn’t seem worth it to make a big deal out of the entire experience so instead I’m writing a review to inform future customers. I personally will not be staying here again. Aside from the personal experience of the environment, the rooms aren’t very clean. There’s marks on the curtains that look like drops of blood, strange green splatter on the walls in the bathroom area and the overall smell of the room has a hint of mildew with isopropyl alcohol. Parking is a nightmare, probably the major downside of being near a lot of popular shopping areas and possibly from holiday events hosted at the hotel. The room and overall experience with staff, other guests, and lack of amenities was the biggest disappointment. We should have gone with our first choice which was the Marriott courtyard across the overpass. I’ve stayed with that company before and the experience was a little better. Although I’m not sure they include breakfast.
Frequently Asked Questions About Hilton Garden Inn Fairfield
What are the check-in and check-out times at Hilton Garden Inn Fairfield?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hilton Garden Inn Fairfield.
Is parking available at Hilton Garden Inn Fairfield, and is there a fee?
Yes, self-parking is available for free at Hilton Garden Inn Fairfield.
Are pets allowed at Hilton Garden Inn Fairfield?
Yes, both cats and dogs are welcome at Hilton Garden Inn Fairfield.
Does Hilton Garden Inn Fairfield offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available in public areas including the first floor lobby and banquet areas.
Are there any dining options within the Hilton Garden Inn Fairfield?
Yes, the hotel has three restaurants and offers room service. There is also a bar on-site.
Is the Hilton Garden Inn Fairfield accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and elevators, making it mobility accessible.
What fitness and wellness amenities does Hilton Garden Inn Fairfield offer?
The hotel features a fitness center available for free and an outdoor pool along with a hot tub. However, there is no sauna or spa.
Where can guests buy groceries or convenience items near Hilton Garden Inn Fairfield?
Within the hotel, there is a convenience store where guests can purchase groceries or essentials.
What dining options are available near Hilton Garden Inn Fairfield?
Nearby dining options include The Garden Grille & Bar, Panda Express, Wingstop, Pieology Pizzeria Fairfield, Johnny Carinos, Famous Dave's Bar-B-Que, Chevys Fresh Mex, Chick-fil-A, Mimi's Cafe, and Mama Por Dios.
Are there any entertainment or shopping options near Hilton Garden Inn Fairfield?
Yes, guests can visit nearby places such as GameStop for video games and hobbies, Barnes & Noble for books and coffee, Sportsman's Warehouse for outdoor gear, and the Gateway Courtyard arcade for entertainment.