Business Details
About
Hotel
Daily Mandatory Charge includes: 3% Elk Grove Tourism Marketing District (EGTMD) Assessment, 1% Sacramento Tourism Marketing District (STMD) Assessment, & 0.195% CA Tourism.
Welcome to the Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, California. Our beautifully appointed hotel is your headquarters whether you are visiting for business or pleasure. For the corporate traveler we offer complimentary High Speed Internet Access, both wired and wireless, a peaceful business center that includes a computer, copy machine, fax machine, color printer and a fitness center equipped with the latest in high quality exercise equipment. Our leisure guests will enjoy the outdoor heated pool and spa, guest laundry facility and easy access to major highways. Everyone will enjoy our new cloud nine beds, our complimentary On the House hot breakfast, and wonderfully appointed rooms with one king bed or two queen beds and our exceptional king studio suites that include a wet bar sink, refrigerator, microwave and sleeper sofa in the seating area. Whatever your destination you will enjoy staying with your new friends at the Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5.
Location
Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
2305 Longport Ct, Elk Grove, CA
95758, United States
Hours
Reviews
3.9
1,133 reviews
5 stars
544
4 stars
272
3 stars
121
2 stars
78
1 star
118
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and dust accumulation.
Staff Performance
While many guests praised the friendliness and helpfulness of the staff, some reported rude or unprofessional behavior from certain employees.
Room Condition
Several guests noted that the rooms were outdated, with issues such as broken fixtures, uncomfortable beds, and general wear and tear.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
Noise Complaints
Multiple reviews mentioned excessive noise from other guests and external sources, impacting the overall comfort of the stay.
- STS. Tviaana3 days ago5.0Honestly the best service I’ve come to receive from a hotel, I personally want to personally compliment Farida at the front desk for her wonderful service and help…she definitely made my stay here more comforting. 10/10 on the clean rooms 10/10 on the food quality 10/10 on the service.
- PPPrincessNov 17, 20255.0Robbie made my friend & I welcomed! Very professional, friendly and kind!
- LRLeigh RiceNov 11, 20254.0A good hotel in line with Hampton Inn & Suites standards. Great staff. A good location for my needs.
- SGSusie GardnerNov 2, 20251.0i would give zero stars if i could! terrible hotel and i am not sure how they classify themselves as a 3 star hotel. it is outdated and dirty and lots of wear and tear that is NOT kept up nicely. also, asked for a late check out and they would only give me 30 minutes when the hotel was absolutely vacant!!
- DDDee DeeOct 23, 20252.0I stayed here twice and have been traveling a lot. Compared to other hotels (5 so far over the last two months), this ranks near the bottom for cleanliness (just the rooms) and the best for front desk service. The room was okay during the first stay, but housekeeping didn’t care to clean the high touch areas like the faucets or the remote control. The faucet in the kitchenette area was dirty from the previous guests and there was a coin on the countertop that I (purposely) left to see whether they even wipe down the counters at all. The answer is no; they did not because the coin remained in the same place the entire week. The photos are of my second stay where the toilet had hair all over it, the faucet was covered in dust and hair, the hairdryer had hair stuck in it, there was a thick layer of dust everywhere and the sheets on the second queen bed were dirty. If the hotel or housekeeping management wants to see the timestamps for the photos, I’m happy to text them to you. The pictures of the toilet and faucet were taken immediately after checking in and the rest were taken the next morning. After seeing all this, I decided to mark the sheet on the first queen bed and as you probably guessed, the sheets were never changed. I talked to the housekeeping supervisor who was very gracious but explained that they get half an hour per room (among other excuses). This is an epic fail because it isn't enough; the housekeeper clearly needs more time to do the job right. It's a shame because everything else about this hotel is great. Again, the front desk staff are amazing, the size of the rooms is great, and the amenities are very nice. I submitted a review for the first stay to the hotel’s internal records – the questionnaire they give you at checkout. And although I hate to affect the hardworking people that help make our lives easier, this time however, it was too much to ignore. Too bad.
Frequently Asked Questions About Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
What types of rooms are available at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5?
Rooms include options with one king bed or two queen beds, plus king studio suites with a wet bar sink, refrigerator, microwave, and sleeper sofa.
Is breakfast included with a stay at this hotel?
Yes, a complimentary hot buffet breakfast is available to all guests.
What are the check-in and check-out times at this hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the property including public areas and via public internet terminals.
Are pets allowed at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What accessibility features does the hotel have?
The hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with disabilities.
Does this hotel have recreational facilities?
Yes, the hotel features two outdoor heated pools, a hot tub, and a fitness center with equipment like elliptical machines and treadmills, available free of charge.
Are there nearby places to eat or grab coffee around the hotel?
Yes, nearby you can find restaurants and food options like Wendy's, Taco Bell, Taco Exxpress, McDonald's, Subway, and coffee shops including Starbucks.
Is there a gym near Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5?
Yes, nearby fitness options include Gold's Gym, Self Made Training Facility, and the Armaans Palace Event Hall which includes gym facilities.
What transportation or convenience services are available near the hotel?
Nearby services include gas stations like Shell, Harbour Point Shell, Circle K, and Chevron, a Penske Truck Rental, and multiple convenience stores including 7-Eleven and Circle K.