Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

3.9
1155 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: 3% Elk Grove Tourism Marketing District (EGTMD) Assessment, 1% Sacramento Tourism Marketing District (STMD) Assessment, & 0.195% CA Tourism. Welcome to the Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5, California. Our beautifully appointed hotel is your headquarters whether you are visiting for business or pleasure. For the corporate traveler we offer complimentary High Speed Internet Access, both wired and wireless, a peaceful business center that includes a computer, copy machine, fax machine, color printer and a fitness center equipped with the latest in high quality exercise equipment. Our leisure guests will enjoy the outdoor heated pool and spa, guest laundry facility and easy access to major highways. Everyone will enjoy our new cloud nine beds, our complimentary On the House hot breakfast, and wonderfully appointed rooms with one king bed or two queen beds and our exceptional king studio suites that include a wet bar sink, refrigerator, microwave and sleeper sofa in the seating area. Whatever your destination you will enjoy staying with your new friends at the Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5.

Location

Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5
2305 Longport Ct, Elk Grove, CA
95758, United States

Hours

Reviews

3.9
1,155 reviews
5 stars
558
4 stars
275
3 stars
122
2 stars
80
1 star
120

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Farida and Vivian for their exceptional service.

Cleanliness Issues

Numerous reviews pointed out significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests expressing concerns about hygiene.

Room Condition

Guests noted that the hotel is outdated, with worn furnishings and maintenance issues, leading to a perception that it does not meet Hilton's usual standards.

Breakfast Quality

While some guests enjoyed the breakfast, others criticized it for being poorly stocked and lacking variety.

Noise Complaints

Several reviews mentioned disturbances from noise, either from other guests or external sources, impacting the overall comfort of their stay.
  • LL
    Lisa Lampkin
    5 days ago
    5.0
    I had SUPER service. A front desk clerk, named Vivian helped me find the hotel with great directions. She stayed on the phone with me the whole time. My room was great, and breakfast was tasty.
  • AC
    Alexia Croffet
    5 days ago
    5.0
    This is my first hotel review but I had to make one because of how excellent the staff is here. I was having a stressful morning, thankfully my check in was smooth and Rosaly was great. She completely made my day!
  • MT
    Madilene Toleafoa
    Jan 3, 2026
    5.0
    We flew in from different parts of the world to come and bury our daddy. Of course it was raining and dreary but from the time we walked through the doors- we were greeted by Vivian and her smile, warmth and joy emanates how much she loves her job. She was a ray of sunshine during one of the darkest times in our lives and we will forever be grateful. And because of the Vivian’s in our world- it makes no matter the reason you came- just so much sweeter. The staff, hotel etc., customer service is bar none but she is everything. Thank you for this: with love, The Siataga, Aropio and Toleafoa aiga..
  • LW
    Leslie Winegar
    Dec 29, 2025
    1.0
    My Son and his wife stayed here three nights. They checked out on Tuesday and there were no issues. They find out days later there is an additional 450$ charge for “room repairs”. When they called on Saturday the person who answered said they didn’t see any notes or issues and to call back today (12/29/2025) and speak to the manager Kim. This manager said the closet door was shattered. They never shattered the door and the manager has yet to even provide proof. He asked for pictures and nothing has been sent. Sounds like a scam. I have stayed at Hampton Inn many times but I would avoid this one if they fraudulently bill days after check out. I advised my son to call the headquarters in Virginia. Maybe this “Kim” has a habit of ripping people off. How do we know who shattered the mirror? It could have been housekeeping. Do people need to take a video and pictures of their room when they check out because of scams like this? Update: My son and his wife, both active duty military, finally received a picture of the broken mirror. Apparently the door to the room opens all the way to the glass of the closet door. Now someone likely opened the door too far, but it was not my son. They checked out early am with their 3 year old who was asleep to hit the road home. My guess is housekeeping opened the door and the mechanism that keeps the door from opening too far was not working. Well 450$ later my son is trying to fight this at a corporate level. We found another review with the same experience. My suggestion is for you to stay at a nicer place with better management. Also take video and pictures of your room when you leave so you don’t get scammed.
  • SG
    Sarah G-S
    Dec 27, 2025
    5.0
    We stopped at n route from Seattle to Palm Springs. The front desk staff Viviana went out of her way to help us accommodate our party near one another and even found a safe spot to store our bikes for the night. The rooms are immaculate - ice close to the rooms. And dog friendly! Thank you - will will be back!

Frequently Asked Questions About Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

What types of rooms are available at Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5?

Rooms include options with one king bed or two queen beds, plus king studio suites with a wet bar sink, refrigerator, microwave, and sleeper sofa.

Is breakfast included with a stay at this hotel?

Yes, a complimentary hot buffet breakfast is available to all guests.