Hilton Garden Inn Clovis

Reviews

• CC

  claudia cruz

  Nov 17, 2025
  3.0
  Stayed for work travel, 2 nights. First night, room got too cold with AC that was already on when I checked in so I put the temp up a bit and then it smelled like something was burning, so I just turned it off since I didn't really need it. Woke up at 8am to banging, sawing, loud talking, from construction being done right next door! Why would they put anyone so close to that! I know I wasn't going to be there most of the day but I also do work remotely when needed. This day I didn't, thank goodness. Went to reception and they changed me to the 2nd floor. New room no problems except for the toilet handle getting stuck after flushing each time, no biggie. Next day I was on a work call 45 mins before checkout when someone knocked but said nothing. I looked through peephole and it was dark! I was like, wth! I made sure door was secure and went to finish my call. Then called reception asking if they were knocking. The guy said, more than likely and apologized. Why wouldn't they say "housekeeping"? When I left the room, the entire wing was dark. I'm assuming bc of construction. No wonder I couldn't see much through the peephole. Overall rooms were good, staff was nice and I appreciate being changed to a different room but surprised they'd put a guest so close to where they know they're remodeling. When I was waiting to check in the 1st night. I noticed everyone before me were given rooms on the 2nd floor (about 4 guests) where no construction was being done.
• KU

  Kipp Ulferts

  Nov 14, 2025
  1.0
  I spend a lot of nights a year at Hilton properties. Do yourself a favor and look elsewhere. While they claim to be remodeling, it appears to just be in the lobby area and the rooms are simply run down and in need of a refresh. But my biggest complaint was the lack of airport shuttle. It was advertised but when I checked in I was informed it only ran for select American Airlines flights. I followed up with management and it was implied the shuttle problem was my fault because I didn’t reach out in advance. The service is poor and this HGI doesn’t live up to the Hilton brand.
• JR

  Joy Ringold

  Nov 10, 2025
  4.0
  The hotel itself is nice, but please get rid of the green acs. My room didn’t stay cold enough for me to sleep properly. The fan doesn’t stay on. It turns off, the room heats up and then I’d wake up.
• JG

  Jonathan Gould

  Nov 10, 2025
  3.0
  AC sucks. “Green” AC units. If you value your sleep, go elsewhere.
• EA

  Eda Ahmaogak

  Nov 7, 2025
  1.0
  I stayed at the Hilton Garden Inn Clovis and was really disappointed with my experience. The ceiling in the shower of my room (231) was wet and leaking, and the shower curtain was torn. When I brought this up to the front desk, the staff was rude and unhelpful — even making unprofessional comments about me while I was still nearby. On top of that, I waited for the hotel shuttle and it never showed up, with no follow-up or apology from the staff. For a Hilton property, I expected much better service and professionalism. I hope management takes this feedback seriously — both the maintenance issues and the way guests are treated need attention.

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